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Serving Western North Carolina Since 1977
The New Standard For 5-Star Service

Plumbing, Heating & Air Conditioning Services in Western North Carolina

Ward Plumbing, Heating & Air

Proudly Serving All Of Western North Carolina Since 1977


Deeply rooted in Western North Carolina, Ward Plumbing, Heating & Air has been part of the community since 1977. We strive to treat our customers like family, putting their comfort first. We are a fully licensed & insured plumbing & HVAC business.

We take pride in our team, employing only highly skilled plumbers, technicians & craftsmen to confirm the job is done accurately & efficiently.

Our mission is to keep you safe and comfortable. Contact us today, and you’ll get a friendly, knowledgeable Western North Carolinian on the other end.

Give us a call at (828) 586-WARD to get started with your plumbing or HVAC service, repair, or installation.

Don’t Just Take Our Word For It…

See What Your Neighbors Are Saying About Ward!


Carroll T. ★★★★★ Thanks Allen for a great job ,and being very professional 👏 👍Jeff L. ★★★★★ Jessie was very polite, professional, and pleasant. Provided a maintenance service on our unit. No issues found and everything is working great. Great job!Xu Z. ★★★★★ Very goodKenneth K. ★★★★★ Dave and Cole did an install for me today that I am very pleased with. I had to give them 5 stars because there's not 10.Anne & Craig S. ★★★★★ Excellent service- highly recommend!jacque L. ★★★★★ Nick was professional & friendly. Great at his job and makes me so happy to call Ward plumbing!Dustin A. ★★★★★ Fantastic and efficient, I highly recommend! The guys at Ward Plumbing Heating and Air are always super friendly, knowledgeable, and exceptionally professional!Jesus M. ★★★★★ Came out to do our yearly service and nothing was over looked everything checked. Quick in and out everything working tip top.Daniel G. ★★★★★ Daniel M was fantastic and ver knowledgeable. Gave us multiple options and helped us to figure out the best path forwardJanet B. ★★★★★ Great techs. They did a professional job in replacing our HVAC system and explained how to operate it very well. I will definitely call Wards again.Mary Anne S. ★★★★★ Sam and Aaron did an excellent job with a pump replacement on one of my rental cabins. They explained everything thoroughly, presented me with all my options, and went out of their way to make sure I got on the schedule before my renters arrived.Duane P. ★★★★★ What a great experience, very professional very honest and did a great job. the guyFrederic H. ★★★★★ Great service!Brandi S. ★★★★★ Ward Plumbing provides a high quality experience— from the first phone call until the plumber finishes his job. Super grateful for their expertise and integrity.Carolyn L. ★★★★★ I been very happy with all services that they have provided. They make sure everything works properly. Having the membership is worth it.Joyce D. ★★★★★ Daniel M. Is a wonderful and friendly young man. He explained everything so well of his work and the plumbing installation.He is very knowledgeable and a credit to Ward plumbing.He was also fast and very efficient!A pleasure doing business with him and his helper!Michael T. ★★★★★ Ward Heating, Plumbing & Air is simply awesome. I really appreciate their speedy service response. We contacted customer service today and a professional service representative came within 2 hours. Nothing but wonderful things to say about this great company.Brian B. ★★★★★ Will E. arrived and immediately introduced himself and asked my name to ensure he was at the correct location. He kept us informed regarding what he was doing to locate the leak and what he found. Upon diagnosing the problem, Will provided a couple options for us to decide. He was knowledgeable and professional at all times. I would recommend Ward Plumbing for any of your plumbing needs.Peter C. ★★★★★ Austin was great to work with and communicated everything up frontdon P. ★★★★★ Mayy did an outstanding job for us, just as they have in the past. Very pleased and will use Wards again.Kathryn D. ★★★★★ Knowledgeable and efficient, great service!Lucinda B. ★★★★★ Excellent service provided by Thomas K.anabeth H. ★★★★★ Daniel rocks. 🆒Suzette E. ★★★★★ Allan arrived on time and was wonderful while taking his time to listen to us about re-venting our dryer vent. It was necessary for Allan to leave and pick up necessary parts to complete the job.Allan called us to let us know he did get all necessary equipment, and returned shortly and completed the install in a timely manner. After completing the installation, Allan showed us photographs of his work from areas we could not see.We are thankful Allan was our technician, and will ask Ward for him to be our guy for plumbing.Sherri A. ★★★★★ We have a plumbing issue so we called Ward. Andrew and James came to the house and listened as we explain the issue. They checked it out and we got an estimate. We also signed up for the WardGuard program, which will actually save us money on future plumbing issues. Andrew and James were very courteous and knowledgable and I feel very confident that they will be efficient and do a great job for us. Thanks guys. SherriCarl N. ★★★★★ Professional, courteous service from scheduling to technician.Charles S. ★★★★★ Professional service and willing to go the extra mile.Michael G. ★★★★★ Elijah was awesome. Explained all concerns clearly and has a great sense of humor!Rich B. ★★★★★ These folks are so professional and know their craft.Robbie S ★★★★★ Very professional and finished in timely manner. Arrived in the window of time that was given.Tom S. ★★★★★ Alan C is a vast improvement as a plumber, a communicator and as a client service representative. He’s a keeper. I highly recommend him. I’mDebbie M. ★★★★★ Allen was polite and efficient and knowledgeable. I would highly recommendKathy P. ★★★★★ Nicholas provides a welcome change to the type of service that most us have come to expect these days. He is polite, professional, prompt and personable! We've worked with him twice so far on a fairly big renovation project, and we've already scheduled him for the next phase. Could not be more satisfied. 10 stars!!!Pete ★★★★★ Had a few plumbing tasks that I was unable to handle timely, so I contacted Ward Plumbing, Heating, and Air. Alan C. and Brad responded and handled the problems effectively, timely, and provided me with valuable information on the current plumbing issues as well as unrelated advice on other plumbing situations. Great service by good personnel. My only concern was the $99.00 automatic response fee and the overall charges.Keith K. ★★★★★ Excellent experience with Ward Plumbing and Heat. Jeremy Cody was the comfort advisor who inspected the system and gave me multiple options to choose from. I had previously received a quote from a competing company, and was not given a lot of options. I selected Ward plumbing and heat based on my interactions with Jeremy and the fact that they had a huge number of positive reviews.Dave was the team lead for installation. They arrived on time and I was given a call when they ran into a small problem. We quickly resolved the problem and the old furnace was removed, humidifier removed, and the new system installed. I was surprised how fast the whole installation was completed.Dave then called me and walked me through the remote set up so that I could access the heat and AC system remotely.It was a very quick and efficient installation and I’m extremely satisfied with the work that was done.Kathy O. ★★★★★ Jeff and his partner were very professional and polite. They arrived on time and completed the service promptly. Will definitely use them again!Linda C. ★★★★★ Alan was wonderful… so helpful and explained the issue well. He was respectful, professional and knowledgeable!!!I give him 10 stars!!!⭐️Jamie M. ★★★★★ Wonderful company, very helpful, and kind staff.Kathryn C. ★★★★★ We just had our first service appointment with Allen, a technician from Ward Services. I cannot say enough about how thorough he was an analyzing our system. I definitely recommend them.Autumn K. ★★★★★ Always a trustworthy company. Very helpful on short notice and professional support provided.Leslie W. ★★★★★ Daniel was great! We needed an estimate for a bathroom remodel and he was very professional and knowledgeable. Would highly recommend them!John C. ★★★★★ Thomas was prompt, professional, pleasant and did a great job. Ward is recommended by us.Mustafa Y. ★★★★★ Technician Allen C was prompt and professional. He provided a most helpful inspection of the heat pump system in the house we are considering to buy. We appreciate his thorough report. It is very helpful with our decision.Paul K. ★★★★★ Steve was outstanding as is the entire staff I dealt with.js_loader
Preventative Maintenance Plans
Become a WardGuard Member Today!

To help keep you on track with HVAC maintenance, we’ve created our WardGuard maintenance plans for heat pumps, air conditioners and gas furnaces.

Our maintenance plans plans are the affordable, easy and smart way to make sure your systems are operating at their best.

When you become a WardGuard member, you’ll enjoy the following benefits:

  • No dispatch fees

  • Priority scheduling

  • 10% Discount on HVAC & plumbing repairs

  • 5% discount on installations and change-outs

Join the WardGuard Protection Plan, and start saving today!