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Serving Western North Carolina Since 1977
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The New Standard For 5-Star Service

Plumbing, Heating & Air Conditioning Services in Western North Carolina

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Ward Plumbing, Heating & Air

Proudly Serving All Of Western North Carolina Since 1977

Deeply rooted in Western North Carolina, Ward Plumbing, Heating & Air has been part of the community since 1977. We strive to treat our customers like family, putting their comfort first. We are a fully licensed & insured plumbing & HVAC business.

We take pride in our team, employing only highly skilled plumbers, technicians & craftsmen to confirm the job is done accurately & efficiently.

Our mission is to keep you safe and comfortable. Contact us today, and you’ll get a friendly, knowledgeable Western North Carolinian on the other end.

Give us a call at (828) 586-WARD to get started with your plumbing or HVAC service, repair, or installation.

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Don’t Just Take Our Word For It…

See What Your Neighbors Are Saying About Ward!

Phil W. ★★★★★ Very professional and on time! Their dispatch team is also a five star experience. Rear to find this level of expertise and professionalism these days.Victor S. ★★★★★ Ian K, was excellent, very knowledgeable, he explained everything well. I was very pleased with his work and I learned more about my system, thanks to him.Shea H. ★★★★★ Austin with Ward Plumbing came out to inspect our furnace. He was very professional, friendly, and thoroughly explained what the issues were and what options I had moving forward. I have dealt with many plumbing companies over the years, and this was by far the best experience I have had. I feel confident that the install team will do a wonderful job on the installation of our new furnace based on my first interaction with their staff. I also appreciate that I was given a firm price instead of an inaccurate estimate that in my experience never comes near the actual price after the job is finished. I will continue to do business with this company in the future.Kent M. ★★★★★ Great service from sales to install. Will recommend to anyone asking about plumbing or heating! Anthony was very professional and knowledgeableLisa C. ★★★★★ Jeff with Ward Plumbing Heating & Air was excellent. On time, professional, made it easy to understand my new thermostats.Jack E. ★★★★★ My expectations of the quality of service were fairly high based on the quality of the webpage and the communication that I had had with the staff before the appointment. Ian and Brandon exceeded my expectations. I highly recommend Ward to everyone.Jeffrey B. ★★★★★ The service was excellent. They were able to come out the same day. Alan was very good at explaining everything that needs to be done.Danielle A. ★★★★★ Jeb gave us a fairly quick diagnosis of the issue, and even though it was unfortunately something we can’t afford to fix he was able to give us all the different options for a solution.Tim P. ★★★★★ Elijah and Joe did a great job. Very thorough and friendly. ThanksOwen G. ★★★★★ Bobby Hill and his assistant did repairs on my water system. Both technicians were punctual, friendly, knowledgeable, and efficient- in short, professional. I highly commend them.Beckie W. ★★★★★ Andrew, Jeremy, and Andy are amazing!! They do an excellent job and you can tell they actually care about their clients!! I pray you don't have plumbing problems, but if you do, these are the guys to call!!!joan R. ★★★★★ Wonderful and on time!Matthew W. ★★★★★ Andrew, Jeremy, and Andy were all 3 excellent. They got our sewer line replaced and installed a cutout for us quickly. Super friendly and even interacted great with our kids. Our kids were excited to see them when they came the next day to finish filling in the hole. Excellent employees and will definitely be using Ward again in the future.ernest K. ★★★★★ The technician actually arrived early and was able to diagnose the problem quickly. He didn't charge or attempt to charge me for parts and work that were unnecessary. I would have work done by Ward again!Tina S. ★★★★★ The service is always great.Janet P. ★★★★★ Allen and Andy were wonderful. Went over and beyond and with a great attitude. Thank you much guys!!Joann M. ★★★★★ E and helper were top notch technicians. Answered all my questions.Linda T. ★★★★★ Technician Alan C was just here to take a look at several projects we are interested in having done. This young man presents himself very well and seems to be very knowledgeable of his craft. We signed a contract and if his work ethics are as good as it seems to be I am sure we will be happy with the work.Lucinda B. ★★★★★ Excellent service provided by Steve S.Katie E. ★★★★★ Helpful and friendly young men!Joycelyn F. ★★★★★ I scheduled service online yesterday for a visit today and Andrew M. Showed up ahead of time. Excellent service, professional, pleasant young man. I would recommend Ward in a Heartbeat. Very fair charge too.John H. ★★★★★ All the folks at Ward are terrific… we’ll-qualified and highly professional.Mark P. ★★★★★ Steve S. "Big Steve" was extremely knowledgeable and professional. Steve identified my issue on the first visit relatively quick, and advised me of the steps that would be needed to repair my system. Despite Mother Nature throwing a few curve balls with pouring rain, Steve was able to order the parts needed, and repair my heat pump in a timely manner. I recommend Ward Plumbing, Heating & Air to anyone with an issue or needing a repair and or new HVAC system in their home or office. Thank you again Steve and Ward for repairing my HVAC and keeping myself and my fur babies warm.Brad L. ★★★★★ Ian was outstandingFaye C. ★★★★★ If you are in need of a professional plumber be sure and ask Ward Plumbing, Heating & air to send ALLEN C. to help you out. Allen was on time, discussed what was needed and provided cost estimates on the spot. He also helped locate my water shut off valve and provided education on various toilet heights. All the while Allen was polite, didn’t rush through the appointment.Barbara B. ★★★★★ Steve always provides excellent service at my home during our Wardguard maintenance visits. . He is professional and is good at explaining things about our HVAC systems. Plus, he is super nice on top of all of this.Whitney R. ★★★★★ As new home owners in the area, we were in search for reliable plumbing services. Nick and William exceeded our expectations by being very personable, doing high quality work and were extremely patient with our two barking puppies. We would highly recommend them and will not hesitate to call them for our next plumbing needs.David T. ★★★★★ Today David and Dillon installed our new HVAC unit. What a pleasure it was having them do the work. They were extremely helpful and knowledgeable. Upon their departure we had a thorough understanding of our unit. If your having an install , I strongly recommend requesting this team !😁😁👍Constance ★★★★★ Fast work and given helpful tips. Thank you!Tiffany R. ★★★★★ Ward Plumbing, Heating, & Air in Sylva, NC provides top notch quality service in a timely fashion! They always respond quickly and I love the convenience of being able to leave a message or text them. Seth B. and his team completely removed and replaced our system this week so we could be warm for Thanksgiving! They were professional and courteous and worked hard to get our heat back after the hurricane. My previous unit was from Ward and it was no question where my new one would come from. Thanks for your all your awesome work! 100% recommended!Ralph R. ★★★★★ Ian was very knowledgeable and efficient. Personable service.Lizzy L. ★★★★★ Professional, knowledgeable and educated me on the pros and cons of different types of Hot water heaters so that I could make the right choice for my needs. The installation went well and he educated me on how it works and the temperature control. Thank you for the BEST advice and for the workmanship you provided to me!Patrick C. ★★★★★ Both Tony and his partner were excellent, prompt, and polite. Certainly would recommend them in the future.Dan M. ★★★★★ Great communication. I knew exactly what they were doing.Job completed on time.Thank youAnna D. ★★★★★ Austin D. found the problem and answered my questions. He explained the repair options.Phyllis V. ★★★★★ Andrew was very knowageable, courteous, and helpful. He and assistant located the problem right away and corrected it. He listen to and answered my questions, checked out other trouble spots and suggested how to correct them. Wonderful professional service. I hope it is the 2 of them who return to make improvements.Gregory W. ★★★★★ Anthony is professional and took the time to show me the problem areas and options to fix the problems. I am completely satisfied with his options regarding the repairs.Leigha T. ★★★★★ Prompt and professional service! Exceeded my expectations and answered all my questions.Respectful.Carol R. ★★★★★ Fast, friendly, efficient! Reasonable prices! They'll be my A/C guys for life! Thank you!Terri B. ★★★★★ Awesome service!js_loader
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wardguard preventative hvac maintenance
Preventative Maintenance Plans
Become a WardGuard Member Today!

To help keep you on track with HVAC maintenance, we’ve created our WardGuard maintenance plans for heat pumps, air conditioners and gas furnaces.

Our maintenance plans plans are the affordable, easy and smart way to make sure your systems are operating at their best.

When you become a WardGuard member, you’ll enjoy the following benefits:

  • No dispatch fees

  • Priority scheduling

  • 10% Discount on HVAC & plumbing repairs

  • 5% discount on installations and change-outs

Join the WardGuard Protection Plan, and start saving today!

Join WardGuard