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Serving Western North Carolina Since 1977
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The New Standard For 5-Star Service

Plumbing, Heating & Air Conditioning Services in Western North Carolina

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Ward Plumbing, Heating & Air

Proudly Serving All Of Western North Carolina Since 1977

Deeply rooted in Western North Carolina, Ward Plumbing, Heating & Air has been part of the community since 1977. We strive to treat our customers like family, putting their comfort first. We are a fully licensed & insured plumbing & HVAC business.

We take pride in our team, employing only highly skilled plumbers, technicians & craftsmen to confirm the job is done accurately & efficiently.

Our mission is to keep you safe and comfortable. Contact us today, and you’ll get a friendly, knowledgeable Western North Carolinian on the other end.

Give us a call at (828) 586-WARD to get started with your plumbing or HVAC service, repair, or installation.

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Don’t Just Take Our Word For It…

See What Your Neighbors Are Saying About Ward!

Excellent
Ward Plumbing, Heating & Air4.8
Based on 3136 reviews
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Mark M.
2 days ago
Inspection of whole house plumbing and estimate for repair.
Leslie M.
3 days ago
Excellent technical service, very pleasant and informative.
Jurice O.
5 days ago
Steve S. Did a great job getting my HVAC system working. He explained what he was doing & why. He made suggestions that we might want to consider. I was very pleased with his timely visit.
Alexis L.
1 week ago
Such a great company. From their clean up the parks days, to the friendly staff, this is my go-to plumbing and ac call.
Photo from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer review
Response from the owner:Hello, Alexis Larratta. Thank you for your business and such positive, encouraging feedback! - Your Friends at Ward Plumbing, Heating & Air 🙂
Eric M.
2 weeks ago
Thomas and Andrew were on time. Provided excellent customer service. They swapped out the parts for the bathtub faucet fast and expertly.
Response from the owner:Thank you, Eric Mccracken, for your 5-star review! We're thrilled to hear that our team provided you with excellent customer service. At Ward Plumbing, Heating & Air, we strive for quality service and appreciate your support!
Joseph Y.
2 weeks ago
Dwane did a great job again diagnosing the shower leak at our home in Waynesville. We have a plan to proceed.
Response from the owner:Thank you, Joseph, for your 5-star review! We're glad to hear that Dewayne did a great job diagnosing the shower leak at your home in Waynesville. If you need any further assistance as we proceed with your plumbing project, feel free to reach out, and please keep us in mind when you need 5-Star HVAC service too. We appreciate your trust in Ward Plumbing, Heating & Air!
Marshall A.
2 weeks ago
Dewayne Long was the technician that did our repairs. He was very professional and thorough. He showed me pictures of the problem and explained what needed to be done and the total cost. We are very satisfied with the service.
Response from the owner:Thank you, Marshall Andrews, for the fantastic 5-star review! We're thrilled to hear that Dewayne L. provided you with professional and thorough service at Ward Plumbing, Heating & Air. If you need any further plumbing or HVAC assistance in the future, don’t hesitate to reach out!
John H.
2 weeks ago
Would recommend Ward plumbing. Brandon took the time and was very through in trying to find our water lea
Response from the owner:Thank you for the wonderful 5-star review, John! We're thrilled to hear that Brandon provided thorough service in locating your water leak. Your recommendation means a lot to us at Ward Plumbing, Heating & Air. If you need any further plumbing or HVAC assistance, don't hesitate to reach out!
RAYMOND C.
2 weeks ago
We had Wards come to repair our A/C unit in Waynesville NC. Justin was the technician and he arrived ahead of projected time and quickly diagnosed the problem with the unit. He had the part and quickly got the unit operational again. Many thanks to Justin and Wards.
Response from the owner:Thank you, Raymond Caldwell, for your fantastic 5-star review of Ward Plumbing, Heating & Air! We're thrilled to hear that Justin was able to efficiently diagnose and repair your A/C unit in Waynesville. Your appreciation for our team's dedication means a lot to us. If you need any further HVAC or plumbing assistance, don't hesitate to reach out!
Nanette C.
3 weeks ago
I had a potential plumbing disaster on my hands and Alan, Enoch and Ryan saved my house! Alan come out to my house the same day I called for help and diagnosed my problem. Then less than 2 weeks later Enoch and Ryan fixed everything. These men are without a doubt the best in the business, and I'll always be grateful to them for all they've done for me. Every person at Wards I've had contact with has been extremely nice and helpful as well, and I'll never go to anyone else!
Barbara C.
3 weeks ago
The team of George, Justin and Caleb .... big job of replacing our entire duct system....can't say enough about the fantastic job they did for us!!! We are grateful and very satisfied 🤩🤩
Lisa V.
4 weeks ago
I cannot say enough good things about this company & my technician, Ian. A truly professional experience. From first contact with Alicia regarding my needs & every contact after I experienced knowledgeable, caring personnel. They kept in close contact with me leading up to my appointment & were always prompt in getting back to me. The repair itself was friendly, efficient, & seamless. Cannot recommend these folks highly enough!
Response from the owner:Thank you, Lisa Vranizan, for your wonderful 5-star review of Ward Plumbing, Heating & Air! We're thrilled to hear about your positive experience with Ian and our team. Your kind words about our customer service and efficient repairs truly motivate us. We appreciate your recommendation and look forward to serving you again in the future!
Charles H.
4 weeks ago
Installation of ss sink professionally done. Very.pleased w/job.
Response from the owner:Thank you, Charles Harrah, for your 5-star review! We're glad to hear that you are very pleased with the professional installation of your stainless steel sink by Ward Plumbing, Heating & Air. If you need any further plumbing or HVAC assistance, feel free to reach out!
David S.
4 weeks ago
Johnathan is an outstanding representative of your company. He is polite, patient, a great listener, very knowledgeable of everything and anything going on with our plumbing system and even pitched us on adding HVAC service which is next up on our home maintenance program here. The young lady with him, Savannah, was also full of plumbing knowledge and good overall vibes. They worked well together and completely solved our extremely bad shower leak. You could not find better representation for your company. Great job!
Response from the owner:Thank you, David St.D, for the fantastic 5-star review! We're thrilled to hear that Johnathan and Savannah provided you with outstanding service while addressing your plumbing needs at Ward Plumbing, Heating & Air. It’s great to know they were knowledgeable and effective in solving your shower leak. We appreciate your kind words and look forward to assisting you with your HVAC service next!
David S.
1 month ago
Good job. Hard problem to locate.
Response from the owner:Thank you, David Schulman, for your 5-star review! We're glad to hear that our team at Ward Plumbing, Heating & Air was able to tackle the hard problem successfully. Your satisfaction is our priority! If you need any further HVAC or plumbing assistance, feel free to reach out.
Sara S.
1 month ago
Justin came out this morning and took a look at our AC. After being without cold air for two days he had it fixed in 15 minutes, and he got here early! I cannot stress enough how happy we are with the service we received. Thanks guys!
Response from the owner:Thank you, Sara, for your wonderful 5-star review! We're thrilled to hear that Justin was able to quickly fix your AC and provide you with the excellent service you deserve. At Ward Plumbing, Heating & Air, your satisfaction is our top priority. If you need any further HVAC or plumbing assistance, don’t hesitate to reach out!
Meg P.
1 month ago
Dewayne and Isaiah were amazing! They detected a valve problem because a very high water pressure reading. Said it would take two hours to fix and it only took them about an hour and 30 minutes and they did a great job! They were very thorough and detailed in their explanations, and then followed through with the results. I would highly recommend them!
Response from the owner:Thank you, Meg Pagano, for your fantastic 5-star review of Ward Plumbing, Heating & Air! We're thrilled to hear that Dewayne and Isaiah provided thorough and efficient service while addressing your valve problem. Your recommendation means a lot to us! If you need any further plumbing or HVAC assistance, feel free to reach out.
Thomas R.
1 month ago
Fantastic service! Both Jonathan and Savannah were extremely polite, professional, and they’re capabilities for second to none. I highly recommend them!
Response from the owner:Thank you, Thomas, for your fantastic 5-star review! We're thrilled to hear that Jonathan and Savannah provided you with exceptional service at Ward Plumbing, Heating & Air. Your recommendation means a lot to us! If you need any further plumbing or HVAC assistance, feel free to reach out.
Gage B.
1 month ago
This should really be two reviews. Jeremy came out same day to address sink problem. Jeremy and Isaiah came out two days later to rerun the water line. Went above and beyond what was asked. If you need help fast, call Ward. Phenomenal.
Response from the owner:Thank you for your fantastic 5-star review, Gage! We're thrilled to hear that Jeremy and Isaiah provided you with exceptional service for your sink problem and water line. At Ward Plumbing, Heating & Air, we pride ourselves on quick and reliable assistance. If you need anything else related to plumbing or HVAC, feel free to reach out!
Erik G.
1 month ago
Dewayne and his assistant Isiah did an incredible and thorough job installing new equipment at our home. Highly recommended.
Response from the owner:Thank you for the wonderful 5-star review, Erik! We're thrilled to hear that Dewayne and Isiah provided you with an incredible and thorough installation of your new plumbing equipment. Your recommendation means a lot to us at Ward Plumbing, Heating & Air. If you need anything in the future, don't hesitate to reach out!
Cynthia C.
1 month ago
Very nice and kept me updated on progress. Did good job on cleaning up after the job.
Response from the owner:Thank you, Cynthia, for your 5-star review of Ward Plumbing, Heating & Air! We appreciate your kind words about our HVAC Installation team keeping you updated and maintaining a clean work environment. Your satisfaction is our priority. We look forward to serving you again!
amygdf21
1 month ago
Huge shoutout to Ward Plumbing, Heating and Air. They are the best! They were reasonably price, professional and most important, everyone we dealt with was super nice. We had a small hiccup during the process but it was fixed quickly. I highly recommend this company if you are looking for someone to work on plumbing or heating and air!
Response from the owner:Thank you, amygdf21, for your fantastic 5-star review of Ward Plumbing, Heating & Air! We're thrilled to hear that you found our team professional and friendly, and that we resolved the hiccup quickly. Your recommendation means a lot to us! If you need any plumbing, heating, or air services in the future, don’t hesitate to reach out.
greg P.
1 month ago
I was very impressed with the professionalism of Ward P&H. Nicholas McNevich was kind, courteous, clean, thorough and extremely professional. He didn't mind tackling other jobs when I sprung them on him during his visit. He was well stocked and ready to please without having to make a parts run. I wouldn't hesitate to call them again.
Response from the owner:Hi, Mr. Preseau. Thank you very much for such thoughtful and supportive feedback for Nick.
Ann W.
1 month ago
Bradley was prompt and was very helpful going beyond the problem we were having with our filter system and will be maintaining our heat pump. We were very pleased with the service we received and would recommend this business to our friends.
Response from the owner:Thank you, Ann Warren, for your fantastic 5-star review! We're thrilled to hear that Bradley provided prompt and helpful service with your filter system and heat pump maintenance at your home in Canton. Your recommendation means a lot to us! If you need any further assistance with plumbing or HVAC, feel free to reach out.
Claudia R.
1 month ago
Brad really helped me understand the plumbing system in my new house. I'm extremely pleased with the service he provided.
Response from the owner:Thank you, Claudia, for your 5-star review! We're thrilled to hear that Brad was able to help you understand the plumbing system in your new home. At Ward Plumbing, Heating & Air, we strive to provide excellent service and support. If you need assistance in the future with plumbing or HVAC, don’t hesitate to reach out!
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Ward technician repairing HVAC connections
Preventative Maintenance Plans
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