Skip to main content

24/7 Emergency Service Available!

Your Trusted Plumbing, Heating & Air Experts
Serving Western North Carolina Since 1977
The New Standard For 5-Star Service

Plumbing, Heating & Air Conditioning Services in Western North Carolina

Ward Plumbing, Heating & Air

Proudly Serving All Of Western North Carolina Since 1977

Deeply rooted in Western North Carolina, Ward Plumbing, Heating & Air has been part of the community since 1977. We strive to treat our customers like family, putting their comfort first. We are a fully licensed & insured plumbing & HVAC business.

We take pride in our team, employing only highly skilled plumbers, technicians & craftsmen to confirm the job is done accurately & efficiently.

Our mission is to keep you safe and comfortable. Contact us today, and you’ll get a friendly, knowledgeable Western North Carolinian on the other end.

Give us a call at (828) 586-WARD to get started with your plumbing or HVAC service, repair, or installation.

Don’t Just Take Our Word For It…

See What Your Neighbors Are Saying About Ward!

Jeff R. ★★★★★ Professional in all aspects. I’ve used them to replace my HVAC equipment and for a water conditioning system. Both crews were courteous and thorough. The inside staff are excellent with communication and scheduling as well as answering questions. Highly recommend.Audrey M. ★★★★★ Do you want to feel valued and have exceptional work done? Do not delay calling this company. Long overdue in this area is this responsive and professional company. From start to finish the experience has been very refreshing. Installation was fast and Dave and Seth were amazing and professional installing my new heat pump that was long overdue. If I can give this company 10 Stars I would!B L. ★★★★★ My technician was great and knowledgeable! I appreciate the service!Deborah J. ★★★★★ 10-2-2023 was the first time I used Ward Plumbing in Sylva, NC. Daniel,Red, Will & Drew came to install a new shower unit and bathroom sink. They did an excellent job in a timely manner. They took the time to answer any questions I had about any part of the job. They made sure everything worked and cleaned up inside and out. They will be the first ones I call with any maintenance issues for heating and plumbing. As a senior woman, I felt very comfortable with these men working in my house and yes, I would call them again. Thank You, Deb JamisonMichelle W. ★★★★★ Austin was great! He answered all of our HVAC questions and was very knowledgeable. Would recommend him and this company to anyone.Michael K. ★★★★★ Always courteous, professional and very good work.Jeff R. ★★★★★ George, Cole, Jessie, and Brian were outstanding. Great communicators, clean, thorough, and very polite. They do excellent work and I highly recommend.Update: I’ve now used Ward to replace our HVAC equipment and now a new water conditioning system. Joel and Hunter did the plumbing work and were every bit as professional and thorough as the HVAC crew.G- M. ★★★★★ Ward Plumbing was referred to me by a trusted friend as "friendly, professional, licensed and insured." I called them in a pinch, and they immediately dispatched a plumber. The plumber (Will) was highly professional. He sent me a text with his photo so we knew who to expect, and he communicated with me throughout the process. I would STRONGLY recommend this business to anyone needing the services they provide!Update: Sept ‘23 Bobby, Jared came quickly to solve one problem and helped me solve two others while they were here! Talented, kind and professional!Pam L. ★★★★★ Excellent service very professional!Bill S. ★★★★★ Technicians were on time, professional and very thorough. Great to work with.Carletta T. ★★★★★ First class in every way!S Arlene C. ★★★★★ We contacted Ward Plumbing and Air for an estimate of the purchase and installation of a mini split system. Never did we realize that after approving the quote, we would have received such prompt courteous and professional service. From the beginning contact by Jeremy, to the finish product by the installers (Jesse, Brian, Cole, and George), the process moved along smoothly and efficiently, and each member of the crew demostrated exemplary skills and knowledge. As an example, Cole and Jesse took extra time in explaining the downstairs installation and use. The next day, George and Brian returned to finish the upstairs installation and were equally helpful. Everything was cleaned up afterwards and we were left with an excellent installation of our Mitsubishi mini splits. THANK YOU WARD PH&A for exceeding customer expectations! Very Happy Chandler familyBrit C. ★★★★★ Always have amazing service with Wards. Very responsive and always helpful in explaining an issues!!Lynn L. ★★★★★ Andrew Gude and Chad did excellent work today. I was told by a previous plumber that my old fixtures could not be matched and after one consultation, Andrew found the matching toe tap drains and overflow valves for 4 of my bathtubs. He explained everything thoroughly and both he and Chad made sure we were satisfied with all their work before they left. Andrew & Chad were both delightful and knowledgeable and for sure I will request them when my next plumbing need arises. (Hopefully not too soon!) After reading many of the previously posted reviews, it is clear that Ward trains their employees well. Andrew is a credit to your company's reputation.Nicholas P. ★★★★★ Did an excellent and quick toilet repair.Holly M ★★★★★ They were on time and did a good job. Changed out my air filters and service my air conditioner and did their normal check on the health of my HVAC. I haven't had a problem with Ward.Edie S. ★★★★★ Technician Steven S was very thorough in his inspection. Corrected an issue with the thermostat. Friendly and courteous.Helped me get my phone synced to the thermostat.This was our 1st call with WARD.Very happy we signed up for the yearly maintenance plan.Winslow J. ★★★★★ Service was excellent and efficient. No up charge because of Saturday service. Excellent communication highly recommend! All aspects of service were excellent starting with the person answering the phone and scheduling the plumber.Sarah M. ★★★★★ Jeff with Ward has been at my home a few times now and he always goes above and beyond to answer all of my questions thoroughly. He has been so incredibly helpful and he does an awesome job.Judy S. ★★★★★ My plumber cancelled at the last minute and someone recommended Ward plumbing, they answered the first time I called and set me up to get the work done as soon as possible. Joel Coffey arrived at the appointed time, was very efficient and got the job done in a very timely manner. He was very courteous and cleaned up when he was done, very happy with him and the company.Mike S. ★★★★★ Andrew was great! Took extra time to explain everything related to a very complicated issue.Seina L. ★★★★★ Had the pleasure of seeing Alan Curtain today to get a quote on future plumbing work. He explained everything carefully and took the time to answer all of my questions. He did not pressure me into anything, the sales-y tactic ,but made sure I was comfortable doing what I wanted to do. He was professional, courteous and I'm excited for him to come back next week and start working. He even went out of his way to give me some pointers and educate me on plumbing practices. Thanks Alan!Tina H. ★★★★★ Nicholas McNevich came out to diagnose a shower leak. He did the plumbing when we remodeled our kitchen. I liked him and trusted him so much that I had him come out to one of my real estate listings to handle a plumbing issue. I will continue to hire him and recommend him.Harry B. J. ★★★★★ Responsive, polite and professional. Knew what to do and did it. Very efficient and thorough.Deb J. ★★★★★ Alan took care of everything in a professional and efficient manner! A true pleasure to have in our home!Jamie C. ★★★★★ Highly recommend for all plumbing needs!Carolyn L. ★★★★★ The service that was provided by Steve Saunooke was quick and thorough.TJ Chris (WNC D. ★★★★★ Allen did a wonderful job of servicing our HVAC system. He is very knowledgeable and personable.Craig C. ★★★★★ Knowledgeable and helpful and very good experienceJacquie W. ★★★★★ Austin help us out with an emergency AC problem. Great service and customer service is the best. Don't hesitate to call them for your HVAC and plumbing needsLaurie W. ★★★★★ Allen Cochran IS and WAS amazing. Can’t say enough good things about him. To the point, honest, walked me through ALL THE QUESTIONS! Super happy customer.Brandi G. ★★★★★ Jeff was very knowledgeable, down to Earth, and worked quickly. I would definitely call again to do business with them!Ashley and Ryan S. ★★★★★ Ward was very helpful, professional, and kind. I highly recommend!Nikki M ★★★★★ Very pleased with the quick and professional service we received on our air conditioning unit.dale S. ★★★★★ The one and only I will use. A 10 Star ✨😁Byron C. ★★★★★ Joel and Charlie solved our problems quickly and were very professional.Allen A. ★★★★★ Allen Cochran installed a new vent hood for us and did a great job! He was prompt, courteous and professional. We highly recommend him and his company.Tj H. ★★★★★ The technician that was here was friendly and courteous. Hope to have him back if we need anything in the future. Great job Matthew.Kim D. ★★★★★ Matt set us up til spring. Thanks, Matt!Gina N ★★★★★ Austin was a great tech. Diagnosed issue quickly and had my AC back up and running in no time. He and Seth were friendly and courteous.js_loader
Preventative Maintenance Plans
Become a WardGuard Member Today!

To help keep you on track with HVAC maintenance, we’ve created our WardGuard maintenance plans for heat pumps, air conditioners and gas furnaces.

Our maintenance plans plans are the affordable, easy and smart way to make sure your systems are operating at their best.

When you become a WardGuard member, you’ll enjoy the following benefits:

  • No dispatch fees

  • Priority scheduling

  • 10% Discount on HVAC & plumbing repairs

  • 5% discount on installations and change-outs

Join the WardGuard Protection Plan, and start saving today!