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Your Trusted Plumbing, Heating & Air Experts
Serving Western North Carolina Since 1977
The New Standard For 5-Star Service

Plumbing, Heating & Air Conditioning Services in Western North Carolina

Ward Plumbing, Heating & Air

Proudly Serving All Of Western North Carolina Since 1977


Deeply rooted in Western North Carolina, Ward Plumbing, Heating & Air has been part of the community since 1977. We strive to treat our customers like family, putting their comfort first. We are a fully licensed & insured plumbing & HVAC business.

We take pride in our team, employing only highly skilled plumbers, technicians & craftsmen to confirm the job is done accurately & efficiently.

Our mission is to keep you safe and comfortable. Contact us today, and you’ll get a friendly, knowledgeable Western North Carolinian on the other end.

Give us a call at (828) 586-WARD to get started with your plumbing or HVAC service, repair, or installation.

Don’t Just Take Our Word For It…

See What Your Neighbors Are Saying About Ward!


Sharon C. ★★★★★ Very helpful and explained what they proposed to do very well. Thanks!Tammy D. ★★★★★ They were very knowledgeable and extremely helpfulJohn H. ★★★★★ All the folks at Ward are terrific… we’ll-qualified and highly professional.Wayne and Jayne B. ★★★★★ Technician found a problem missed by other companies and offered a timely solution.Sami M. ★★★★★ These guys did a great job and really went the extra mile to inspect the plumbing issues in our old cabin and create plans to fix both the water pressure issues and the hot water heater problems we were experiencing.Kens G. ★★★★★ Jole showed extensive experience with a ‘get the job done’ attitude. The team worked well together, and showed great attention the details.Ryan P. ★★★★★ On multiple visits Nicholas, Alan, and Tony were all extremely helpful, friendly, and professional. Thanks so much for your excellent work!Bill C. ★★★★★ Austin was outstanding.and very professional.Marjorie W. ★★★★★ Ian K. arrived for an A/C inspection, introduced himself, and made friends with the dog. He spent two hours here, replaced the filter, did a thorough inside and outside evaluation, called me down to see a batch of ants he’d found in the unit, and generally performed a thorough and friendly service which he documented with photos. I am confident our system is now operating optimally. Thanks, Ian!Jorge S. ★★★★★ Excellent and fast service, they were in and out in no time and fixed what needed to be fixed. Tony and Allan were amazing and very thorough, will be using this company’s services again in the future for sure.Partly T. ★★★★★ Elijah and Brad got the job done fast and right. Couldn't be more pleased with the outcome. Thanks, y'all!Marissa M. ★★★★★ Austin was great and very professional! Thanks for the advice and how to go forward with hvac!Derek H. ★★★★★ Elijah and Brad were extremely professional and knowledgeable! They showed up in a timely manner and their work was impeccable! Would recommend them anytime!James M. ★★★★★ Jeff came out, inspected my ac unit, and was very honest in telling me about the noise it was making, and that it was fine for now but could be failing. He gave me several options on repair if it does, I will definitely keep Wards in my phone for any future needs, very professional, courteous, and punctual! Thanks Guys!Jocelynn B. ★★★★★ Our HVAC technician, Ian was wonderful. WardGuard HVAC never disappoints.Tuck K. ★★★★★ Dan did a great job and had suggestions for us as well.A S. ★★★★★ Jeff was great. Very thoughtful and supportive. I will recommend him to anyone.Anita S. ★★★★★ Allen was outstanding, as always. Perfect service and professionalism.Jim C. ★★★★★ I have been a satisfied Ward's customer for 10 years.Brenda D. ★★★★★ I was very pleased with my first service and plan to request Matthew D. For future maintenance and service. He was great! And I’m not just saying that because he reminds me so much of my grandson. ☺️Kim W. ★★★★★ Ian was very professional. He informed me of the problem with our ac unit, told me the cost upfront and quickly fixed the problem. I highly recommend Wards and Ian.Dennis C. ★★★★★ Dave and Seth did a great jobPatrick M. ★★★★★ Excellent experience going with Ward. Nick was professional and very thorough in both his work and his explanations. Fixed our water pressure issue faster than I thought it would take! He went above and beyond by assisting with the housing for our shutoff valve and providing information on repairs that we would likely need in the future as we have an older home with copper piping. Very pleased and would highly recommend.Tim C. ★★★★★ Every person at Ward Plumbing & Heating are pro's! From the office crew Kayla, Amanda, etc. To the folks going out & doing the work all over WNC. Austin did the regular maintenance on a heating system they installed 3 years ago. He was on time & did what needed to be done!Tyler K. ★★★★★ Very good very polite and found out the problem fast I'll be calling them againElizabeth L. ★★★★★ Always professional and excellent serviceLarry F. ★★★★★ Steve did a great job!Aletia Romano W. ★★★★★ The Ward team was amazing, they really went out of their way to get my job completed quicker than expected. They confirmed that everything was working before they left. I highly recommend them!Amy L. ★★★★★ Ian was the technician that came to service my AC. He is a very polite and competent young man. He represents Ward in a very professional way!Pamela W. ★★★★★ Ward Plumbing is very organized. When an appointment is made, they send a text & email to confirm. And also a call to confirm. When Daniel was on his way, I got another email/text. The problem was resolved after a couple uses of the snake. I will call them again when I need them!!Kathy P. ★★★★★ Nicholas provides a welcome change to the type of service that most us have come to expect these days. He is polite, professional, prompt and personable! We've worked with him twice so far on a fairly big renovation project, and we've already scheduled him for the next phase. Could not be more satisfied. 10 stars!!!Bronco B. ★★★★★ Ian is best representative! Thanks!Ralph R. ★★★★★ Austin was excellent and very helpful.Marie A. ★★★★★ Very professional and friendly service provided by Allan.Mike S. ★★★★★ System perodic checks went great. Ian definitely knows HVAC. He was polite, friendly, answered all my questions, and was thorough. So glad I signed up for Ward Service.Jimmy B. ★★★★★ Excellent technician and serviceDwayne H J. ★★★★★ I had to seek out a new plumber for our home. I’m a researcher when it comes to things for our home because we respect and love our home. Thankfully my research was short. Ward’s website was professionally presented. I began a text as instructed and I could tell that I wasn’t communicating with a robot. Questions were asked by both parties and each responded timely. An appt was made to our convenience to address a concern with our hot water heater. Andrew and Red arrived, we all introduced ourselves and they went to work. After their diagnosis was given I was extended options….which I love. I went with the more aggressive option since it’s a 5 1/2 year old water heater. Plus, I like taking the preventive approach. After I approved, they got busy draining and replacing both elements and thermostat. Small talk was made while they were working. Red even accepted my offer of a cup of coffee on this cold Saturday morning. Can’t thank Red and Andrew enough. They were clean and extended the utmost professionalism. Respectful of our home!! I know I paid more…..but I’m in the service industry also. I don’t mind paying as long as I get what I pay for. And we got that!! Great job for our first service experience with Ward’s.kelie L. ★★★★★ Love Austin & Wards heating and air. I'll never use anyone else in this area. I had a very bad experience with Mike's H&C which would have cost thousands for misdiagnosis. Austin is great at troubleshooting and identifying & providing solutions. Mitsubishi's best in this area (WNC)Leigh R. ★★★★★ Austin serviced my HVAC system today. He was very knowledgeable and prompt. The whole team at Ward is s so helpful and made things very easy.Sherry N. ★★★★★ Very pleasant and professionalMatthew F. ★★★★★ You can always count on Ward! Nicholas was very communicative and took care of what we needed while we were out of town.Bob B. ★★★★★ Allen was on time, very friendly and knowledgeable. He checked our entire system and gave us his recommendation, which I felt comfortable with.If you need HVAC service I recommend Ward Plumbing, Heating & Air.I have been satisfied with the entire process, from the initial phone call through the service provided today.American U. ★★★★★ Outstanding Service, technician was very knowledgeable and courteous. I would recommend Ward plumbing heating and Air to any of my friends or acquaintancesjs_loader
Preventative Maintenance Plans
Become a WardGuard Member Today!

To help keep you on track with HVAC maintenance, we’ve created our WardGuard maintenance plans for heat pumps, air conditioners and gas furnaces.

Our maintenance plans plans are the affordable, easy and smart way to make sure your systems are operating at their best.

When you become a WardGuard member, you’ll enjoy the following benefits:

  • No dispatch fees

  • Priority scheduling

  • 10% Discount on HVAC & plumbing repairs

  • 5% discount on installations and change-outs

Join the WardGuard Protection Plan, and start saving today!