Plumbing, Heating & Air Conditioning Services in Western North Carolina

I recently had the pleasure of working with Jeb from Ward and couldn't be more impressed. He was both knowledgeable and friendly, taking the time to explain the issue and walk me through the solution. His professionalism and expertise made the entire plumbing repair process smooth and stress-free. Highly recommend Jeb for anyone in need of reliable plumbing service!

Nest thermostat failed so I called Ward Plumbing and HVAC. They were at my home in one hour. Service took 45 minutes. Now we have heat and a new th. Very happy.

Ward Plumbing did a great job replacing my water heater. Brad and Nicholas were both very professional and polite. My water heat was a Lowe’s brand, and Brad identified that it was still under warranty. He contacted Lowe’s and arranged to exchange it for a new water heater, then took it to the Lowe’s in Sylva 30 min away. This saved me a significant amount of money. The receptionist was also very professional and communicative. I appreciated they sent me automated text updates of their arrival time, and I liked the convenience of scheduling online. Because of the great service, I signed up for their Wardguard program for my HVAC

Mathew was amazing today. Very helpful and knowledgeable. Very friendly and professional.

Jeff N. was very personable and quickly diagnosed and repaired our problem.

Good Job Jeremy. Nice New Logos Ward.

Professional and friendly. I’m a WARD guard member and would definitely recommend it

Andrew did a great job replacing our toilet. He showed up on time, was very efficient and communicated well. I highly recommend Ward Plumbing.

Dewayne L. Is an excellent service person. He arrived promptly, wore protective foot ware so as not to get dirt in my house and quickly addressed my problem and resolved it. He explained what was wrong and what he had done to remedy it. I have used Wards for many years and always been happy with their technicians and service.

Dewayne L. did a great job. Took the time to explain the issue and how it would be fixed. He was very respectful & professional. I would recommend them to anyone.

Jeb was awesome! Had a small issue with the line not being long enough for the new toilet and he resolved it quickly and efficiently! Would definitely recommend to anyone needing a plumber!

Absolutely Fantastic Service!
I can't recommend this plumber enough! My sink was leaking, and they came to the rescue in record time. Not only were they on time and punctual, but their communication throughout the entire process was outstanding. They quickly diagnosed the issue, fixed it efficiently, and left everything spotless. If you're looking for a reliable, skilled, and communicative plumber, look no further. I'd give them 100 out of 10 if I could!

I'm posting this on behalf of my parents Dr and Mrs Lindsay Wilson otto,nc. Thomas Kays was plumber who did work relocating water filter from under house to much more accessible location in garage. Great work professionally done, fair price and very friendly. Definitely will use again and will refer to anyone we know. Also, Shannon who works in office was very professional, nice and efficient getting everything scheduled. Thanks so much for helping my parents! Sincerely Albert Wilson

Jeb did a great job for us replacing most of our water pipes. The work was completed on time and as quoted. Highly recommend for any plumbing work.

Elijah did a great job. He did exactly what we asked. He was very efficient and knowledgeable.

Ian and the service team gave good explanation of issues and options. Seth and the crew did a great job with installation of our new system.

Great experience installing toilets and faucets. Tristan and Tanner are a great crew.

# Google Review for Wards Plumbing

⭐⭐⭐⭐⭐

I recently had a fantastic experience with Wards Plumbing and wanted to share my review. From the moment I scheduled my appointment, the team was professional and prompt. They even provided a handy link to track the technician's arrival, so I knew exactly when to expect them.

Alan and Andy, the technicians who came to our home, were exceptional. Alan, in particular, was incredibly knowledgeable and took the time to explain the plumbing issue in detail, ensuring I understood what needed to be done. Both Alan and Andy worked efficiently and left the area clean and tidy after completing the job.

The entire experience was seamless, and Wards Plumbing truly exceeded my expectations. I highly recommend them to anyone in need of reliable and professional plumbing services. Thank you, Alan and Andy, for your excellent work!

Friendly technician Braeden was professional, prompt and focused. Thank you for fixing my AC unit

Very professional and easy going, gave us options for a couple different fixes with the best customer service.

Excellent Service from Start to Finish, New HVAC.

We had a new HVAC installed in Whittier, NC on June 2nd and 3rd 2025.
Brian and Caleb did a wonderful job. Brian and Caleb gave us an overview of what they were doing and were very courteous and professional, we hardly knew they were in the house. They were so patient with our little barking dog too. We are Extremely pleased with their work.

Ward arranged for the electrical contractor, which did a terrific job and took the burden off of us arranging schedules, which greatly simplified the process for us.

From our first initial phone call and scheduling Jeremy out to give us a quote, to working with Nikki and Billy confirming an installation date that worked for us, with this being a vacation home, to the ladies answering the phones.
Great Service from all.

We highly recommend Ward Plumbing, Heating & Air.
Extremely happy with service Ward provided.
Don’t hesitate, call Ward.

Very friendly front office. Texts to let you know that the technician was on the way. Knowledgeable plumbers. Very easy to talk to. Would highly recommend Ward Plumbing.

Excellent service and info

We had a wonderful experience with ward twice.

First time was with Jeremy who fixed our toilet and flooring that was rotting.

Second time was today with Nicholas just double checking our toilet after we found a leak (turns out it was an isolated incident where our kids have bad aim). I did snap my fingers at him trying to shake his hand and that was incredibly rude of me, for that I am so sorry Nicholas 😭😭😭 I don’t know why I did that

But both pleasant experiences and 10/10 would recommend

It’s hard to overstate how exceptional James was on this project. He managed a large and complex job across my property while navigating unpredictable weather, including intermittent rainstorms and the threat of thunderstorms. James handled everything with grace and ease. He’s not only a fantastic project manager but also a genuinely good human being. He took great care to respect my property and preferences every step of the way. I would happily do another project with James at the helm any day.

Andrew came out in the pouring rain and was able to fix my water pressure issue. He is very professional and a hard worker. I highly recommend him and ward plumbing for your water needs!

Ward comes out as part of our apartment's maintenance team. Their work team has always been quick to assist, and communicative about any problem we've had since they started assisting our complex, but Tom's first visit was both personable and friendly, while being informative. He was able to let us know about past fixes (not ward's) and issues that were subpar, while explaining his next steps directly for a complete fix and solution - not a bandaid. Would recommend.

Alan went above and beyond to figure out our water pressure situation. He took my concerns seriously, and we value his expertise. 👍

Great experience with replumbing a bathroom remodel. Will was the best all the way around - kind, friendly and very capable-communicating with us about everything he was doing throughout the process. We wouldn’t hesitate to request him again if we need plumbing work.

Called Ward for some Plumbing work and they came the next day. Nicholas was very helpful in fixing my issues and advising me on the best steps to take.

Alan provided the best service, was very communicative and quick with the repair needed.

Jeremy was thorough and professional. Prices were discussed before any work was performed. Response time was incredible. I expressed concerns about other plumbing issues, and Jeremy took ample time to listen to those and offer potential solutions. Upfront cost explained with fair and honest pricing. Would recommend!

Alan C and Andy were at our home May 22.Replaced my hot water heater and put in a water filter and shut off valve. Very courteous and did an awesome job.

Alan & Andy were great in helping troubleshoot several plumbing issues. They were knowledgeable, patient and helpful. We highly recommend this service.

Andrew G. was the technician assigned for my first time using Ward. Although they were running behind schedule wise, he got right on it and in no time at all, he had me back to normal! Great job, Ward!!

Great to work with.

Fast quality work completed on my home replumb

Out Tech , Elijah E. Arrived as scheduled . He had a very professional attitude.He listened well to what we needed and provided a verbal quote. With a written quote to be emailed. Great service today

Punctual, friendly and informative

I highly recommend this Plumbing company.

Our professional was Hunter Johnson. He was so understanding and quick to solve our problem. Ward Plumbing and Heating is our go-to plumbing and heating company.

Thomas. fixed problem quickly and cost effectivly.Arrived on time and worked until completed.

Tom & Brad H. Did a great job. They both were professional, informative, & explained everything. It was good to get everything done in one visit. They worked hard & cleaned up behind themselves. With workers like Tom & Brad H. Not only will we use Ward again, but will recommend them to others. Sharon Brady

Service was great showed up early Saturday morning. Looked at my well pump pressure gage diagnosed the problem and had it fixed within the hour.

Nick did a great job. Excellent service. Didn't try to oversell but patiently met our plumbing needs.

Great service ,very knowledgeable !

ELIJAH, was very thorough, quick, neat, and explained his maintenance for my A.O. Smith hybrid water heater. Nice technician and great guy!

I was thrilled with arrival at time promised. Tech was professional, courteous and honest. Compsnt very fair in pricing! Signed on to a reasonably priced maintenance with really good benefits. Highly recommend Ward Plumbing, Heating and AC!

Quick reliable and knowledgeable service technician was very knowledgeable and explained everything very well thank you 😊

Ian was very knowledgeable and professional. So glad I chose this maintenance program with Ward.

Braeden was great. He provided awesome service and was very cheerful.
Wards is easy to deal with for scheduling.

Joe was very professional and polite and showed up on time and got the job done great. Thanks so much.

What a refreshing experience. Knowledgeable service with genuine care. Thank you

Outstanding Service, technician was very knowledgeable and courteous. I would recommend Ward plumbing heating and Air to any of my friends or acquaintances

We had an emergency situation on Saturday morning and Ward arrived quickly. Alan was professional and courteous and able to find the issue to stop our leak. Thank you Alan and Ward Plumbing.

Jesse is friendly and professional. His inspection was very thorough.

Alan C. arrived at 9:45 and completed the repair by 11:00. VERY EFFICIENT!! He was extremely courteous and took time to explain why the leak had occurred and how his repair would prevent it from happening again. I highly recommend both Alan and Ward Plumbing ( and Heating!).

Excellent

Ward delivered an outstanding job by installing a completely new system with two mini-splits. George’s entire crew, including Seth and Joe, was impressive. Nikki stood out by ensuring we received exceptional service, consistently going above and beyond. Their expertise, professionalism, and genuine care were evident, and they even managed to handle my big puppy with ease. Without a doubt, they are our top choice for heating and air conditioning needs.

Quick and professional! I appreciated the transparency and the expertise that was provided! Very friendly and answered all questions! I would highly recommend! I have had a great experience with Jen and Will E.

Braeden was very thorough, professional, and personable. Highly recommend Wards and service provided by Braeden! Today’s service was a routine check up. We have been and remain very pleased with Wards and how responsive they are since we purchased our HVAC unit from them.

Steven and his team have done a great job- excellent communication and workmanship! A pleasure to work with

Very professional and informative. Explained to me, my concerns were actually just normal hvac cycles.

Jeremy B. is knowledgeable, professional and prompt. I highly recommend him.

I called yesterday and Ian came out today (not an emergency). Ian is friendly, professional and within 10 minutes found the issue. He requested a quote and within minutes the office responded that the parts were on order. He showed me how to manage the system for heat until the parts come in. Very efficient, friendly, helpful and I’m grateful we’re working with Ward!!

Jeremy was very professional and communicated well. I look forward to working with him on project completion.