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HVAC & Plumbing Services for Western North Carolina

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PLUMBING & HVAC SERVICES

INSTALLATION, REPAIR & MAINTENANCE

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WESTERN NORTH CAROLINA PLUMBING & HVAC SERVICES

SERVING WESTERN NORTH CAROLINA SINCE 1977

Deeply rooted in Western North Carolina, Ward Plumbing & Heating has been part of the community since 1977. We strive to treat our customers like family, putting their comfort first. We are a fully licensed & insured plumbing & HVAC business. We take pride in our team, employing only highly skilled plumbers, technicians & craftsmen to confirm the job is done accurately & efficiently.


Our mission is to keep you safe and comfortable. Contact us today, and you’ll get a friendly, knowledgeable Western North Carolinian on the other end.

Do you need HVAC Service,
Plumbing Service or an Estimate?

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BE PART OF THE FAMILY​

There is nothing worse than your heating or cooling system breaking down on a day you need it most. We offer maintenance service agreements to provide preventative check ups. Our maintenance program, WardGuard, will ensure your comfort systems are running safely & efficiently all year round.

KEEP YOUR HOME COMFORTABLE AND EFFICIENT

Your HVAC and Plumbing Systems are some of the most vital components in your home.  They require regular maintenance and service to assure safety, comfort and efficiency.  From a clogged sink to a full commercial HVAC installation, over 40 years of experience provide us with the knowledge and expertise needed to assure your HVAC & Plumbing systems are doing all they can for you.

Ward Plumbing & Heating

Dorothy Cascio
17:44 29 Jul 21
Linda Manlove
13:13 29 Jul 21
Robert Saunooke
19:14 28 Jul 21
Quick response, great advice, very knowledgeable technician who was professional and caring. Most amazing detail was the text messages and e mails sent to confirm the appointment and included the technicians photo and contact number. What a great way to avoid any imposters. Everything needed to help with the job was on the truck - no need to come back later as it was all done right the first time. Highly recommend the company.
Sharon Hickey
16:21 28 Jul 21
Debra Page
21:26 27 Jul 21
Technicians were attentive to my problem, checked out the drain system and gave me a reasonable estimate.
Jim Coffin
20:27 27 Jul 21
Janet Millsaps
20:03 27 Jul 21
Adam was very professional, knowledgeable and courteous! He kept me informed every step of the review and inspection. He was a pleasure to do business with and was an excellent representative for Wards Plumbing and Heating!
demi miller
14:57 27 Jul 21
Very reliable Will came out and did an excellent job from start to finish I won't call anyone else for my plumbing needs
Jean Stoffan
14:10 27 Jul 21
Ray and Allen did an awesome job. They arrived within the time frame given. They did a thorough inspection of my A/C problem and fixed some problems and gave several solutions to fix the others. Would highly recommend.
christopher castillo
22:44 26 Jul 21
Richard Shroyer
20:19 26 Jul 21
Glenda Mullins
16:21 26 Jul 21
Beth Runyan
22:03 24 Jul 21
Diago and Levi spent the entire day and into the early evening at our home installing a new HVAC this week. They worked ceaselessly the entire time....no loafing with these two! Not only was the job exceptionally well done, they were polite, professional and they explained everything about the new system down to the finest detail. I look forward to working with them both again.
Lou Ann Kelly
03:19 24 Jul 21
Will and Dillon have been to our house twice in the last week. The first visit was to figure out why ourkitchen sink was leaking. They discovered that the faucet hose was leaking because it was worn out. I ordered another faucet which they came and installed today. BOTH of these young men are AWESOME. As a matter of fact, the first day they came they helped me move 3 large area rugs into my house that were in my car and too heavy for me to lift! They did it gladly. They are both VERY personable and appear to be extremely trust worthy as well as knowledgeable about plumbing. I also love the office person Melissa. She has a very professional demeanor with a wicked sense of humor. This company makes sure the customer is well taken care of and they keep you posted constantly about when they are coming to your house. This was by far the best “repair” experience I have ever had. I HIGHLY recommend them!!
Ronald Miller
21:42 23 Jul 21
Great Job Will and Dylan. Ran into a couple of obstacles but came up with solutions that worked both times. Plan on using them in the future.
Ellen Thompson
14:24 23 Jul 21
Ward plumbing and Joe who they sent was very professional and I give them 5 stars!
Tyler Leckenby
13:02 23 Jul 21
Eve Miller
01:11 23 Jul 21
Debbie King
20:37 22 Jul 21
Nick and Aaron came out in response to a leak in my main house water line. Nick offered several options, from basic leak repair to restructuring a very flimsy mess of piping and water filters. I chose the restructuring option, and I am so pleased with the outcome. I also had frozen supply valves in vanity sink replaced while they were on the job. Nick and Aaron did very professional work, were super polite, informative, and easy to work with, and left no trace of mess behind. I have nothing to compare with price-wise, but I am satisfied that the money was well-spent. I appreciate the high standards of this crew; many thanks!
Smith Hickenlooper
14:29 22 Jul 21
Nicholas McNevich
01:42 22 Jul 21
Ray and Allan came out to provide a tune up to my HVAC system and improve the air quality in my home. They were punctual, courteous, knowledgeable, and professional. I know I’m in good hands when Ward is providing service at my home. Highly recommended!
Zachary Rogers
14:19 21 Jul 21
Jeff Schall
17:02 19 Jul 21
David was professional and courteous. Work was quick and thorough.
Alex Smith (As Above So Below)
15:55 19 Jul 21
Wendy Duvall
20:27 17 Jul 21
James Judson
10:00 17 Jul 21
Debra Stanton
16:05 16 Jul 21
Repaired water pressure valve.
Judy Henderson
14:51 14 Jul 21
Jason Kanupp
13:39 13 Jul 21
Joe was very thorough and very nice. He diagnosed the issue and fixed everything very quickly. I would highly recommend this company and Joe!
Dale Condinho
14:28 12 Jul 21
Nick McNevich was very professional ans got the job done !! Thank you Nick
Sarah Caffery
19:37 07 Jul 21
We had Joe come out to change a filter on our dehumidifier system. He was prompt and courteous and quick. He answered all questions and concerns. would definitely recommend him and Ward Plumbing.
Melony Osterhout
17:50 07 Jul 21
Will was here on time, fixed what needed to be fixed and helped out with another problem that had popped up! Thanks!
John Lloyd
23:23 06 Jul 21
casey camargo
22:03 06 Jul 21
The guys that came out were great, good communication, efficient, and thorough. Definitely recommend them.
Tyler Toineeta
21:51 02 Jul 21
The three gentleman sent to install the system were excellent and very friendly highly recommended the guys were great Cole, Diego, and Allen
Alex Bailey
21:06 02 Jul 21
Mirtha Casimir MD
20:55 02 Jul 21
Rob Dube
16:04 28 Jun 21
Aaron and Andrew were very courteous, professional and knowledgeable. This company is extremely organized and thorough. I’m very glad I called them and would recommend them to anyone with plumbing or HVAC needs. Very impressive outfit.
Erin Dehart
17:20 25 Jun 21
Diego and Cole were the technicians who replaced our air conditioning system. They did a great job! They were on time and did the job quickly. The were very nice and professional
Sheila Myers
14:10 25 Jun 21
Very Professional. Came out the same day and repaired the leak! I will definitely be using them in the future. I was very pleased with their service.
Lauren Knight
15:37 24 Jun 21
Nicholas mcnevick was a fantastic technician. They quickly found and repaired the leak and gave me advice on future jobs I will need done.
Richard Allen
13:10 24 Jun 21
They did a fantastic job. The service men were very helpful and knowledgeable. They arrived when they said and completed the job in the time they committed.
Paul Spilman
21:11 23 Jun 21
The service tech was very thorough and explained everything needed in an easy to understand way.
Peter Plante
20:49 23 Jun 21
Aaron and Andrew were very professional and did an outstanding job repairing/replacing the copper pipe.
Lora Kinsey
14:07 23 Jun 21
Aaron and Andrew did a really great job fixing the leak! They were professional and courteous. If I could give 10 stars to both I would. Thanks so much!!
greg Preseau
21:59 22 Jun 21
I was very impressed with the professionalism of Ward P&H. Nicholas McNevich was kind, courteous, clean, thorough and extremely professional. He didn't mind tackling other jobs when I sprung them on him during his visit. He was well stocked and ready to please without having to make a parts run. I wouldn't hesitate to call them again.
James Collins
20:49 22 Jun 21
Fred Northup
19:27 22 Jun 21
Great knowledgeable guy; great service. Will use every time.
Anthony Espelage
12:59 22 Jun 21
Ray sorted out a complicated problem quickly and communicated the whole time. Always like working with Ward Plumbing, Heating and Air.
Next Reviews
Erick Betancourt
16:26 12 Jul 21
Will call this company back because of how knowledgeable and professional technicians Will was and his assistant. Great experience.
Marty Kuhn
16:07 02 Jul 21
Contacted Ward plumbing heating and air. Talked with MelissaScheduled Ray S for hvac arrived on time very personable and knows his jobDavid S for plumbing did a great job took his time and did it right5* for everyoneThanks also to Aaron and of course Melissa
Angela Cooper Allen
21:13 02 Jun 21
Nick recently did some work for us. He was very courteous and professional. He called to let me know when he was coming and also explained all the work he did for us. I look forward to using Ward plumbing in the future.
Jeffery Berry
00:22 16 Mar 21
Friendly and professional. Technician was knowledgeable of the oil heat that was in the house when we purchased it. Calibrated and serviced it. Relocated the thermostat! Great job!
Todd Kreps
14:56 18 Feb 21
David Shield was professional and quickly explained the work that needed done. He did a great job fixing our plumbing issue. I will definitely call ward again if the need arises.
Amber McCarter
22:13 16 Jan 21
The review is from Kyeleen, my elderly Grandma. Wow!!! I am Kyeleen. My heat went out in 20-degree temperatures outside. With a 3-year-old and a 10-year-old, I panicked. I called Ward Plumbing and Heating and on the other side was the most pleasant voice I had ever heard. I felt like I was talking to someone who cared about me and the problem I was having. I found that everyone at Ward's was just as pleasant. Everyone Who entered my home was professional, pleasant, and wore their masks. The workmanship, cleaning up the aftermath, and most important their timeliness were amazing. Ward's would always call or text and let you know the date and time and even a picture of the person/people to be in your home along with their names. All the men at wards deserve as many stars as they could possibly have. If you are reading this, please call Ward plumbing and heating when you have a problem. Nothing is too big or small for them.P.S. To my surprise, I received a package from Ward with a thank you note and some delicious cookies, not to mention a wonderful tin box they came in either.Thank you, Kyeleen
Graham George
21:03 29 Dec 20
They were prompt, very courteous, and knowledgeable and made suggestions that will save me money. I would have them back for any other plumbing problems I develop.
Christopher McCoy
16:02 20 Oct 20
Will and Brian were very professional and got the job done quickly. The whole experience with Ward has been great, highly recommend!
Cathy Parrill
19:51 08 Oct 20
Brian did an excellent job! Diagnosed the problem, fixed it, and showed me before and after pictures along with his detailed and clear explanation of the problem
Jenni McClain Gardner
20:09 07 Oct 20
Will and David were, as usual, courtesy and efficient.
Steve Haber
14:40 07 Oct 20
Will and David did a great job! Thanks so much! 5-Star Service! Laundry set up and also Utility Sink. Fantastic! Thanks so much!
Ronnie Hill
23:37 05 Oct 20
Brian Jones was our technician, he was 1st class, A1, professional, and fixed our furnace. What more could you ask for. We got same day service and next time we have a problem, I’ll call Ward again.
Victoria Bennett Wedell
16:10 05 Sep 20
Valve broke on our Bathtub. We were without water for 2 days. Pete came out to fix our water problem. He was so very helpful and addressed our sediment issue. The orig. install of our bathtub faucet was put in backwards. Pete figured everything out in a very short time. Got our water turned back on. He is an amazing plumber...He was so very informative. He is actually the "Magic Man" Thank you so much Pete for all your knowledge. Valve broke on our Bathtub. We were without water for 2 days. Pete came out to fix our water problem. He was so very helpful and addressed our sediment issue. The orig. install of our bathtub faucet was put in backwards. Pete figured everything out in a very short time. Got our water turned back on. He is an amazing plumber...He was so very informative. He is actually the "Magic Man" Thank you so much Pete for all your knowledge.
Jason Christopherson
17:29 31 Aug 20
Ward Plumbing and Heating was great. Came out on a weekend and got us back up and going. Tech Joe was awesome as well. He was very knowledgeable and was a good representative of the company. This company’s rates are a little high but I always say you get what you pay for. They show up on time and keep you informed. As we all know in WNC this is not always the case. Great job guys!
Andrew Scott
17:13 15 Jul 20
Brain Jones described very openly and clearly what inspections and work he was doing on our Trane Varispeed HVAC system and why. He was friendly and humourus. He was good at explaining how the system worked, and what problems to look out for down the line. He was also very good at explaining the cost benefits of signing up for Ward Guard, we signed up for a years cover to save on a re inspection of the Freon gas pressure that we can do in 6 months to determine if a leak is serious enough to warrant work. The only thing I'd say could be improved is the over emphasis that our machine 'is getting old and will need to be replaced'. It's a 10 year old high end Trane, just out of warranty and so it has plenty of life in it before needing to spend several K on a new one. A good AC unit well installed should easily get 15-20 years. That said I'd have Brian over again in a heart beat, he's a good technician and a valuable employee for Ward Plumbing, many thanks Brian.Update:So after purchasing a year's worth of Ward Guard protection when I had the original inspection in October, Ward plumbing were very keen to come out in inspect the system and reinspect the system at what seemed too short a service interval. After a couple of calls (December and January) I relented, the appointment was made for February and the technician came when scheduled. When discovering my Trane system was 11 years old, I was again recommended a system replacement even before the inspection. The pressure on the Freon gas was said to be sub optimal and the technician suspected a slow and small leak. I was surprised that despite having ward guard, I had to pay an additional $300 for this brief inspection to confirm this was the case. The Evaporator Coil (A $1500 part ) said to be the likely culprit. The technician used this as justification for recommending a whole system replacement on our 11 year old Trane AC (XL15i external unit and 15 Seer VariSpeed inside unit). Personally, I view this as more of a sales pitch than a repair. I do not believe an 11 year old Trane AC is old, I'd say it's middle aged and well worth repairing. It's now early may and Ward are calling again to schedule an appointment (I was also called in late March but turned them down), no doubt their engineers will come around again and recommend a system replacement. I think I need a second opinion.
Sara Long
15:57 14 Jul 20
Joe arrived on time, observed all Covid 19 safety protocols. Very professional service.
Carolyn Ray
12:17 01 Jul 20
On May 16 we had 2 of the nicest guys fix our shower drain, and did a great job. Also they were great representatives of Ward Heating and Plumbing. They explained everything they did from start to finish! They had to get under our hot crawl space!, never complaining! Great experience and would call the same company again! Give them 10 Stars!
Paul Sale
22:48 25 Jun 20
Just finished a project replacing my 20 year old heat pump with Ward P&H. Their service is exemplary. I don't know how to rate the pricing because I didn't get competing bids. I just wanted good service and good product, which is exactly what I got. The new Bosch equipment looks good, sounds good, cools good. I like the quietness of this two-stage machine. Big difference from the old Trane. The installation crew was efficient and obviously very knowledgeable. The primary installer, Steven Franks, was top notch. I would recommend him to anyone. His helpers were just as good. Nothing but 5 stars here.
William Earl Moore Jr
23:34 16 Jun 20
Adam Black was the tech that install my air conditioner unit. He was a five star tech. He was very polite and knowledgeable. I would recommend Ward Plumbing and Adam for any of your Air Conditioning needs.
Jb Mathews
13:24 15 Jun 20
Patrick explained everything he was doing and what he was looking for. Knowledgeable and helpful the whole time. Thanks!
John Boaze
12:30 28 May 20
On time, went right to work fixing the problem. Checked the unit to make sure it was working.
Debbie Weddle Galbreath
23:15 15 May 20
Great communication Will arrived when expected and quickly completed my repair. Thanks for the quick and friendly service.
Deb Brubaker Crews
15:58 11 May 20
Will was polite and knew what he was doing. I recommend him to anyone needing plumbing. Service was fast and I'll be telling everyone about Ward's. Thank you for the great job
Heidi Marie Perrone
15:54 10 Apr 20
During this Covid outbreak Pete Jeremiah and Deigo Acosta came out to my home and repaired my entire plumbing system (in two days). This company is super professional, kind and very fast. I highly recommend them.
John Davis
19:43 17 Mar 20
Ward plumbing ( Dave ) came to the house in no time . Got it all finalized , good job, Dave and his co -partner got the job done . Thanks again ward plumbing.
Margaret Arline
17:56 06 Mar 20
I contacted Ward P&H with a variety of plumbing issues and Will was out to my place the very next day. He was professional, very thorough and explained everything to me so that I have a good understanding of the workings of my system and the potential issues. He gave me a few estimates and fixed my troublesome toilet tank on the spot. Thank you so much for the excellent service; I will be sure to call you again when I'm ready for further plumbing work!
Lee Kram
17:42 05 Mar 20
Patrick did a great job.
Drew Myers
15:39 03 Mar 20
Patrick did an awesome job repairing our shower drain! Very professional and explains everything!
Dealana Staples
15:49 21 Feb 20
I had a problem with my tub and called them they had a plumber at my house first thing the next day. Will went above and beyond i will definitely call them for all my plumbing needs.
Melinda Toppino
01:51 12 Feb 20
We had an issue with our water heater recently and we called Ward. We scheduled an appointment right away with Pete. He was on time, diagnosed our problem and gave us a few options. We ended up getting a new water heater and Pete and Will installed it the next day. Their service is prompt, professional and polite. We couldn't be happier and will definitely call them for future heating and plumbing needs. 5 stars for these guys for sure!
Terry Hunter
20:50 01 Feb 20
Prompt Service w/kindness and clarity of the job. Excellent Service and experienced Plumbers! Thank you Pete!!! Peace, Redbird aka Terry Hunter
Ray Gauthier
01:40 29 Jan 20
Thanks again to the team at Ward Plumbing & Heating for their professionalism and promptness in getting the heat restored in my home. I’d recommend you all to any of my friends and I couldn’t ask for a better business to work with.A big thanks to the entire staff at Ward P&H.
Garnett Hutchinson
18:49 20 Jan 20
Dave Geiger came on a holiday with Jerry to connect my heat pump emergency system which had not been connected because they were waiting for an electrical panel upgrade. The upgrade was last week but I didn't know I had to call Ward PH to do the hook up. These men were exceptional - they came to my son's house to find me (2 doors down) then quickly connected the unit, then programed the thermostat with a bonus of telling me about NEXIA remote internet connection to my system - AND they helped me set that up on my phone. It couldn't have been a better experience! Thank you so much!
Shelby S Hicks
22:16 17 Jan 20
Will Edwards came out to do a diagnostic on my bathroom sink, on-time, service was efficient, he cleaned up, was polite and courteous. I will definitely be using Ward for future projects and recommend to anyone👍.
Sheila Rodgers
17:08 16 Jan 20
We highly recommend Patrick at Ward P&H! He came yesterday to assess our two heat pumps. He was very knowledgeable and precise. He was friendly and on time, worked diligently and discovered the problem. We will definitely call for Patrick again.
Judy Ferguson
20:44 06 Jan 20
Responded quickly after contact. Understood the problem and fixed! Thank you!
Bernie Gilchrist
22:24 02 Jan 20
Came home from the holidays and found the house not being heated. Called Ward Plumbing and Heating on Sunday, worth the extra service fee to know they could get the work done this week with the holidays. Patrick was great, both diagnosing the issue and gave a completediagnostic of system. Educated me on regular maintenance plan and the cost. Issue was the blower fan, ordered a Trane blower and had it here in two days. Call Ward's Plumbing and Heating for great work and service!
Ron Rookstool
22:27 13 Nov 19
Prompt, courteous, knowledgeable and professional. Joe Carey is an asset to Wards. Thanks I am one happy customer.
Mike Whitmer
13:28 21 Oct 19
Ward has always done solid, punctual work at a reasonable price, and my most recent experience confirms that this is still the case. I made the call at 9:30 in the morning on a Saturday, and Will from Ward plumbing was out there before lunchtime, with the problem fixed in under an hour. I was not at the home in question while the service was taking place, but Will kept in touch and walked me through it on the phone, and everything went very smoothly with payment at the end as well. Based on my most recent experience I will continue to recommend Ward to friends and clients. Thanks Will and crew!
Helen Vance
12:22 16 Oct 19
Peter Jeremiah has once again provided top notch service in a friendly and professional manner. Highly recommended.
Krissie Sutton Red
20:36 27 Sep 19
Exceptional service from beginning to end. Fair pricing and quick service! Communication was topnotch! Steven was very professional and diagnosed and resolved my problem quickly!
Jean Hooper Scott
20:59 21 Aug 19
Our plumbing issues were resolved quickly and professionally by Will. Everything working great!
Jill Pruitt Denlea
12:10 06 Aug 19
Great customer service and quality work. They communicated well with us prior to and after our service need.
Ray Wood
16:34 31 Jul 19
Pete was great! Very patient and detailed oriented. Did an outstanding job! I would recommend Ward Plumbing to all my friends. I would give company and Pete 10 stars out of 10.
Linda Ross Leo
15:35 05 Jul 19
Just received outstanding service from Pete. Found a hard to find leak. Thank you!
Barbie Kass Booth
20:19 18 Jun 19
Prompt, professional service! Our technician, Joe Carey was not only all of the above but extremely friendly and knowledgeable as well.We highly recommend Ward Plumbing & Heating.They have now become our go to guys for HVAC & plumbing services!!
Bill Armgard
19:47 13 Jun 19
Prompt, professional, great communication regarding appointment.
Robert Schader
15:59 05 Jun 19
I just had my AC routinely serviced. Our tech, Patrick, was pleasant, knowledgeable, and efficient. In addition I had 2 plumbing problems fixed at the same time by another tech, David, who was likewise excellent. Bi highly recommend Ward Plumbing.
Denise O'Connor
19:50 28 May 19
Yes David actually showed up early and did an awesome job on my restoring the use of my bathrooms. 5 stars for him
Amanda Clayton
19:27 14 May 19
I live in Buncombe County and heard good things about Ward’s. I gave them a call on a Thursday and they offered to fix it the next day! The lowest price and the best service! I highly recommend this company!
Donna Harris Bommer
21:37 02 May 19
April 30 was the first really warm day at our house, and our heat pump was not putting out any cool air. Tom called Wards, and took advantage of a new deal they have. For not much more than the regular "housecall" for our current problem, Tom agreed to a "WeatherGuard" program to have them come twice this year to check out our unit for changing seasons. So the next day, Joe Cary came and within about an hour had cleaned our condenser, replaced a bad fan--and put in a new filter that came with this new program. He was quick, courteous, and professional, and didn't even tramp down any of my ferns growing at the outside unit. Thank you Joe and thank you Wards. House is cool, and glad to know you will check back on us in the fall.
Jim Purcell
01:21 17 Apr 19
David Deidlarz was a great professional who knew his business and was very courteous. I will be sure to call if I ever need any plumbing help again.
Roy Estabrook
23:35 16 Apr 19
April 16, 2019I received a call from my tenant at 9 AM that the Heat Pump and Air Conditioning Unit was not working. I immediately called Wards Heating and Plumbing. Wesley the Service Manager responded to my call and within 10 minutes Wesley had me scheduled with Joe their Technician for service repair between 1 PM and 2 PM. Wesley advised he would let me know when Joe was on his way. Wesley called advising Joe would be at the location between and 12 PM and 1 PM. Joe arrived at 12:20 PM. Joe was well organized, and took immediate action to search for the problem. Providing tests on the system he quickly identified the problem was with a small pump unit that removes water from the air flow system to the outside. The unit was off level as a result the unit system filled up and shut off the unit. Joe leveled the unit the pump kicked in water was discharged emptying the unit and the system restarted with no problems. Joe checked his computer system and realized that I have Service Check System twice a year, Fall and Spring. Since I had not had my Spring check up he completed the check up. As a result there was no charge for the call. Yes Joe saved me money and Wards benefited as work that would have been scheduled later in two to three weeks was completed saving man hours and scheduling for Wards. 5 star rating for Joe and for Wesley for just prompt response. Wesley and Joe you made me look like a hero in the eyes of my tenant as a result of your quick response and correcting the problem. Thanks so much. Hats off to a great team.Roy Estabrook
Jeannie Salyer
15:45 26 Mar 19
We were very pleased with Pete and Jimmy's plumbing work yesterday and Patrick's heat pump serving today. Ward put in our heat pumps in 2007 and we've never had trouble with them but decided to sign up for their semi-annual maintenance program. Highly recommend Ward and these three guys.
Charles W Wolfe
01:47 21 Mar 19
Wards has provided my family & me great service on many occasions. Greatly appreciated is Pete’s professionalism & friendliness.
Jenny Owen
15:04 10 Mar 19
We appreciated being able to go onto Wards website and enter a repair request. Our furnace quit working after work hours, and the website allowed us to immediately report our problem. They confirmed by email that they had received the request and would follow up first thing in the morning which they did. Patrick arrived and fixed the problem! Very professional and efficient!
Keith Prenger
21:00 01 Mar 19
Pete was professional, friendly, and very knowledgeable. I would recommend Pete and Ward Plumbing & Heating for any of you plumbing and heating needs.
Mark DeHart
05:28 22 Feb 19
Thank you so much for your quick service at 8PM on 19 February 2019 our heat pump quit working. I called Ward‘s at 8 AM the next day and they sent a technician named Patrick Cail He had our unit up and running by 11 AM and explained to me some other things that we might consider in replacing our unit which is very old! Thanks for the great customer service skills Patrick and awesome job👍🏻and WARDS thank you all for taking care of your customers especially right now when me and my son both have the Flu👍🏻👍🏻
Jake Scott
13:51 06 Feb 19
I have used Wards Plumbing and Heating for both commercial and residential repairs, and have been very pleased with the customer service on all occasions. Both the technicians and scheduling staff worked tirelessly recently, to help with an outage at the Sylva Police Department during the most recent cold snap. I would highly recommend them to anyone in need of such services.
Roger N René Allen-Dormany
15:37 10 Jan 19
We have been dealing with Ward since 2010 when they installed our Trane heat pump. They have also worked on our fuel furnace and done plumbing work for us. They are honest and reliable. We always recommend them to anyone.
Todd Vinyard
20:55 08 Jan 19
Very professional service. Quick and timely. They explained issue to help us watch out for problems in the future. Very satisfied customer.
David Liberman
13:54 05 Nov 18
I have had a service contract with Ward's for several years now and am totally pleased with them!!!
Jeff Eubanks
13:34 08 Oct 18
I recently Had a problem with my outdoor condenser unit. I called on a Monday morning and the same day by 3:30pm I had a tech at my house. It took him about 5 minutes to diagnose the problem and then he had the part on his truck and the repair was done. Best service I have ever received by far. Ward Heating & Cooling is now my go to service for my HVAC problems.
Lisa Raines Ledford
15:59 28 Sep 18
Very quick and excellent service.
Tyler Watras
14:33 18 Jan 17
As another local business owner, I am proud to say that Ward enjoys working with and supporting local businesses and craftsmen! Thank you Ward Plumbing & Heat for supporting your local sign painter.
Tonya Wilson Snider
05:00 14 Apr 15
Wards has been a staple in the community forever and it's easy to see why. Dependable, knowledgeable and affordable.
Debbi Guy Fortner
01:25 24 Dec 14
Jason Cole
02:03 08 Dec 14
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