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Your Trusted Plumbing, Heating & Air Experts
Serving Western North Carolina Since 1977
The New Standard For 5-Star Service

Plumbing, Heating & Air Conditioning Services in Western North Carolina

hvac plumbing in western
Ward Plumbing, Heating & Air

Proudly Serving All Of Western North Carolina Since 1977


Deeply rooted in Western North Carolina, Ward Plumbing, Heating & Air has been part of the community since 1977. We strive to treat our customers like family, putting their comfort first. We are a fully licensed & insured plumbing & HVAC business.

We take pride in our team, employing only highly skilled plumbers, technicians & craftsmen to confirm the job is done accurately & efficiently.

Our mission is to keep you safe and comfortable. Contact us today, and you’ll get a friendly, knowledgeable Western North Carolinian on the other end.

Give us a call at (828) 586-WARD to get started with your plumbing or HVAC service, repair, or installation.

Don’t Just Take Our Word For It…

See What Your Neighbors Are Saying About Ward!


Alex G.
I recently had the pleasure of working with Jeb from Ward and couldn't be more impressed. He was both knowledgeable and friendly, taking the time to explain the issue and walk me through the solution. His professionalism and expertise made the entire plumbing repair process smooth and stress-free. Highly recommend Jeb for anyone in need of reliable plumbing service!
Response from the owner:Thank you, Alex Gittemeier, for your fantastic 5-star review! We're thrilled to hear about your positive experience with Jeb. His professionalism and expertise truly shine in our plumbing services. We appreciate your recommendation and look forward to assisting you again in the future!
Jim M.
Nest thermostat failed so I called Ward Plumbing and HVAC. They were at my home in one hour. Service took 45 minutes. Now we have heat and a new th. Very happy.
Response from the owner:Thank you so much for your feedback, Jim! We are thrilled to hear that your home is now back to normal and you were able to get your new thermostat in place with our help. Your happiness is our #1 priority, and it sounds like you got the service you needed in a timely manner. We would love to keep the relationship going if you need us in the future - please don’t hesitate to get in touch. Thank you for trusting Ward Plumbing, Heating & Air with your needs!
Todd M.
Ward Plumbing did a great job replacing my water heater. Brad and Nicholas were both very professional and polite. My water heat was a Lowe’s brand, and Brad identified that it was still under warranty. He contacted Lowe’s and arranged to exchange it for a new water heater, then took it to the Lowe’s in Sylva 30 min away. This saved me a significant amount of money. The receptionist was also very professional and communicative. I appreciated they sent me automated text updates of their arrival time, and I liked the convenience of scheduling online. Because of the great service, I signed up for their Wardguard program for my HVAC
Response from the owner:Thank you for your fantastic 5-star review, Todd! We’re thrilled to hear that you had a great experience with Ward Plumbing, Heating & Air during your water heater replacement. Brad and Nick are indeed professionals, and we're glad their efforts, including arranging the exchange, made a positive impression. We appreciate your feedback about our communication and online scheduling as well. Thank you for joining our WardGuard Club; we look forward to serving you in the future!
Peggy F.
Mathew was amazing today. Very helpful and knowledgeable. Very friendly and professional.
Response from the owner:Hello, Peggy Fitzgerald. Thank you for your business as a valued WardGuard Club Member. We appreciate the opportunity to provide you with professional HVAC maintenance in Tuckasegee, and you taking the time to let us know you had a great experience with Matthew!
Tom M.
Jeff N. was very personable and quickly diagnosed and repaired our problem.
Response from the owner:Thank you for your 5-star review, Tom! We're glad to hear that Jeff N. provided you with personable service and quickly resolved your issue. At Ward Plumbing, Heating & Air, we strive for excellent customer experiences. If you need anything in the future, feel free to reach out!
Lindsey M.
Good Job Jeremy. Nice New Logos Ward.
Response from the owner:Thank you, Lindsey McGregor! We appreciate your positive feedback and are glad you like our new branding. If you need any plumbing, heating, or air conditioning services, feel free to reach out to Ward Plumbing, Heating & Air anytime!
Veronica W.
Professional and friendly. I’m a WARD guard member and would definitely recommend it
Response from the owner:Thank you, Veronica Wisnewski-Parks, for your 5-star review! We're thrilled to hear that you find our team at Ward Plumbing, Heating & Air professional and friendly. Your recommendation means a lot to us, and we appreciate you being a WARDGuard member! If you ever need our services again (HVAC or plumbing), don’t hesitate to reach out.
Mark M.
Andrew did a great job replacing our toilet. He showed up on time, was very efficient and communicated well. I highly recommend Ward Plumbing.
Response from the owner:Thank you for your wonderful 5-star review, Mark! We're thrilled to hear that Andrew provided efficient service while replacing your toilet. Your recommendation means a lot to us at Ward Plumbing, Heating & Air. If you need any further plumbing or HVAC assistance, don't hesitate to reach out!
David L.
Dewayne L. Is an excellent service person. He arrived promptly, wore protective foot ware so as not to get dirt in my house and quickly addressed my problem and resolved it. He explained what was wrong and what he had done to remedy it. I have used Wards for many years and always been happy with their technicians and service.
Response from the owner:Thank you, David, for your fantastic 5-star review of Ward Plumbing, Heating & Air! We're thrilled to hear that Dewayne L. provided excellent service by arriving promptly and keeping your home clean while expertly resolving your issue. It’s wonderful to confirm that you’ve had positive experiences with us over the years. We appreciate your loyalty and look forward to serving you again in the future!
Adrianna W.
Dewayne L. did a great job. Took the time to explain the issue and how it would be fixed. He was very respectful & professional. I would recommend them to anyone.
Response from the owner:Thank you, Adrianna Warrington, for your 5-star review! We're thrilled to hear that Dewayne L. provided excellent service and thoroughly explained the issue. Your recommendation means a lot to us at Ward Plumbing, Heating & Air. If you need any further plumbing or HVAC assistance, feel free to reach out!
Christina N.
Jeb was awesome! Had a small issue with the line not being long enough for the new toilet and he resolved it quickly and efficiently! Would definitely recommend to anyone needing a plumber!
Response from the owner:Thank you for your wonderful review, Christina! We're thrilled to hear that Jeb provided you with quick and efficient service for your toilet installation. Your recommendation means a lot to us at Ward Plumbing, Heating & Air. If you ever need our services again, please don’t hesitate to reach out!
Zack M.
Absolutely Fantastic Service!
I can't recommend this plumber enough! My sink was leaking, and they came to the rescue in record time. Not only were they on time and punctual, but their communication throughout the entire process was outstanding. They quickly diagnosed the issue, fixed it efficiently, and left everything spotless. If you're looking for a reliable, skilled, and communicative plumber, look no further. I'd give them 100 out of 10 if I could!
Response from the owner:Thank you, Zack Mobley, for your outstanding 5-star review of Ward Plumbing, Heating & Air! We're thrilled to hear you found our service fantastic and efficient in addressing your sink leak. Your recommendation means a lot to us! If you need plumbing or HVAC assistance in the future, don’t hesitate to reach out. We appreciate your support!
albert W.
I'm posting this on behalf of my parents Dr and Mrs Lindsay Wilson otto,nc. Thomas Kays was plumber who did work relocating water filter from under house to much more accessible location in garage. Great work professionally done, fair price and very friendly. Definitely will use again and will refer to anyone we know. Also, Shannon who works in office was very professional, nice and efficient getting everything scheduled. Thanks so much for helping my parents! Sincerely Albert Wilson
Response from the owner:Thank you, Albert Wilson, for your wonderful 5-star review of Ward Plumbing, Heating & Air! We’re thrilled to hear that Thomas K. provided exceptional service for your parents and that Shannon was efficient in scheduling everything. We appreciate your referrals and look forward to assisting you again in the future!
John I.
Jeb did a great job for us replacing most of our water pipes. The work was completed on time and as quoted. Highly recommend for any plumbing work.
Response from the owner:Thank you, John, for your fantastic 5-star review! We're thrilled to hear that Jeb did a great job replacing your water pipes. Your recommendation means a lot to us! If you need any plumbing or HVAC services in the future, please don't hesitate to reach out.
Debbie B.
Elijah did a great job. He did exactly what we asked. He was very efficient and knowledgeable.
Response from the owner:Thank you, Debbie Bovee, for the fantastic 5-star review! We're thrilled to hear that Elijah provided efficient and knowledgeable service for you. If you need anything else, don't hesitate to reach out!
Patricia C.
Ian and the service team gave good explanation of issues and options. Seth and the crew did a great job with installation of our new system.
Response from the owner:Dear Patricia, thank you so much for taking the time to leave us a glowing 5-star review! We are thrilled to hear that you have had consistently prompt service at Ward Plumbing, Heating & Air. Ian is a valued member of our team and we are delighted to hear that he provided you with clear explanations and various options for your HVAC needs. If you need assistance in the future, please don't hesitate to reach out to us at (828) 586-WARD. Thank you again for choosing us! -Ward Plumbing, Heating & Air
matt W.
Great experience installing toilets and faucets. Tristan and Tanner are a great crew.
Response from the owner:Thank you, Matt Wilson, for your fantastic 5-star review! We're thrilled to hear that you had a great experience with the toilet and faucet installation by our team at Ward Plumbing, Heating & Air. We would love to hear more about your experience with our team. We will provide you with a $50 gift card if you get in touch with us and let us ask you a few questions by phone. This shouldn't take more than 5 mins of your time. Please send a text message to 828-507-2788 ASAP if you would like to help us. Thanks again!
Kathryn Craven M.
# Google Review for Wards Plumbing

⭐⭐⭐⭐⭐

I recently had a fantastic experience with Wards Plumbing and wanted to share my review. From the moment I scheduled my appointment, the team was professional and prompt. They even provided a handy link to track the technician's arrival, so I knew exactly when to expect them.

Alan and Andy, the technicians who came to our home, were exceptional. Alan, in particular, was incredibly knowledgeable and took the time to explain the plumbing issue in detail, ensuring I understood what needed to be done. Both Alan and Andy worked efficiently and left the area clean and tidy after completing the job.

The entire experience was seamless, and Wards Plumbing truly exceeded my expectations. I highly recommend them to anyone in need of reliable and professional plumbing services. Thank you, Alan and Andy, for your excellent work!
Response from the owner:Thank you, Kathryn, for your fantastic 5-star review of Ward Plumbing, Heating & Air! We're thrilled to hear that you had such a positive experience with our team, especially with Alan and Andy. It's great to know that their professionalism and attention to detail made a lasting impression. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Kim A.
Friendly technician Braeden was professional, prompt and focused. Thank you for fixing my AC unit
Response from the owner:Thank you, Kim, for your 5-star review! We’re thrilled to hear that Braeden provided you with friendly and professional service. If you need any further assistance, feel free to reach out. We're here to help!
teri C.
Very professional and easy going, gave us options for a couple different fixes with the best customer service.
Response from the owner:Thank you, Teri Campbell! We appreciate your kind words about the professional service you received from Ward Plumbing, Heating & Air. We're glad to hear that you felt well-informed about your options. If you need any further assistance, feel free to reach out!
South W.
Excellent Service from Start to Finish, New HVAC.

We had a new HVAC installed in Whittier, NC on June 2nd and 3rd 2025.
Brian and Caleb did a wonderful job. Brian and Caleb gave us an overview of what they were doing and were very courteous and professional, we hardly knew they were in the house. They were so patient with our little barking dog too. We are Extremely pleased with their work.

Ward arranged for the electrical contractor, which did a terrific job and took the burden off of us arranging schedules, which greatly simplified the process for us.

From our first initial phone call and scheduling Jeremy out to give us a quote, to working with Nikki and Billy confirming an installation date that worked for us, with this being a vacation home, to the ladies answering the phones.
Great Service from all.

We highly recommend Ward Plumbing, Heating & Air.
Extremely happy with service Ward provided.
Don’t hesitate, call Ward.
Response from the owner:Thank you, South West, for your fantastic 5-star review of Ward Plumbing, Heating & Air! We're thrilled to hear that Brian and Caleb provided you with excellent service during your new HVAC installation in Whittier. It's great to know that our team's professionalism and courtesy, along with the smooth coordination with the electrical contractor, made the process simple for you. Your recommendation means a lot to us, and we're grateful for your trust in our services. If you need anything in the future, don’t hesitate to reach out!
Diane W.
Very friendly front office. Texts to let you know that the technician was on the way. Knowledgeable plumbers. Very easy to talk to. Would highly recommend Ward Plumbing.
Response from the owner:Thank you, Diane, for the wonderful 5-star review! We're thrilled to hear that you had a great experience with our friendly front office and knowledgeable plumbers at Ward Plumbing, Heating & Air. Your recommendation means a lot to us! If you need any further assistance, feel free to reach out.
Gail P.
Excellent service and info
Response from the owner:Dear Gail, We are thrilled to receive your 5-star review for Ward Plumbing, Heating & Air! Thank you for taking the time to share your positive experience with our business. It means a lot to us that you were pleased with our services. We are dedicated to providing the highest quality plumbing, heating, and air services to our valued customers, so we are glad to hear that we met your expectations. We appreciate your support and are grateful for the opportunity to work with you. Thank you again for choosing Ward Plumbing, Heating & Air! Best, Ward Plumbing, Heating & Air Team
Jess
We had a wonderful experience with ward twice.

First time was with Jeremy who fixed our toilet and flooring that was rotting.

Second time was today with Nicholas just double checking our toilet after we found a leak (turns out it was an isolated incident where our kids have bad aim). I did snap my fingers at him trying to shake his hand and that was incredibly rude of me, for that I am so sorry Nicholas 😭😭😭 I don’t know why I did that

But both pleasant experiences and 10/10 would recommend
Response from the owner:Thank you, Jess, for your outstanding 5-star review of Ward Plumbing, Heating & Air! We're thrilled to hear about your wonderful experiences with Jeremy and Nick. We're glad we could assist you with your toilet and flooring needs, as well as check on the leak. Your recommendation means a lot to us! If you ever need our services again, don’t hesitate to reach out.
Evan R.
It’s hard to overstate how exceptional James was on this project. He managed a large and complex job across my property while navigating unpredictable weather, including intermittent rainstorms and the threat of thunderstorms. James handled everything with grace and ease. He’s not only a fantastic project manager but also a genuinely good human being. He took great care to respect my property and preferences every step of the way. I would happily do another project with James at the helm any day.
Response from the owner:Thank you, Evan Roddenberry, for your outstanding 5-star review of Ward Plumbing, Heating & Air! We're thrilled to hear about your exceptional experience with James. His professionalism and dedication to respecting your property truly exemplify our commitment to quality service. We look forward to the opportunity to assist you with any future projects!
Judie L.
Andrew came out in the pouring rain and was able to fix my water pressure issue. He is very professional and a hard worker. I highly recommend him and ward plumbing for your water needs!
Response from the owner:Thank you, Judie Lau, for your wonderful 5-star review! We're thrilled to hear that Andrew provided you with professional service despite the challenging weather. Your recommendation for Ward Plumbing, Heating & Air means a lot to us. If you need any more assistance, don’t hesitate to reach out!
S. R.
Ward comes out as part of our apartment's maintenance team. Their work team has always been quick to assist, and communicative about any problem we've had since they started assisting our complex, but Tom's first visit was both personable and friendly, while being informative. He was able to let us know about past fixes (not ward's) and issues that were subpar, while explaining his next steps directly for a complete fix and solution - not a bandaid. Would recommend.
Response from the owner:Thank you, S. Rincon, for your 5-star review of Ward Plumbing, Heating & Air! We're thrilled to hear that Tom provided you with personable and informative service. It's our goal to offer effective solutions, not quick fixes. We appreciate your recommendation and look forward to assisting you again in the future!
Veronica R.
Alan went above and beyond to figure out our water pressure situation. He took my concerns seriously, and we value his expertise. 👍
Response from the owner:Thank you, Veronica, for your wonderful 5-star review of Ward Plumbing, Heating & Air! We're thrilled to hear that Alan exceeded your expectations and addressed your water pressure concerns. We appreciate your trust in our expertise! If you need anything else, feel free to reach out.
Judi P.
Great experience with replumbing a bathroom remodel. Will was the best all the way around - kind, friendly and very capable-communicating with us about everything he was doing throughout the process. We wouldn’t hesitate to request him again if we need plumbing work.
Response from the owner:Thank you for your wonderful 5-star review, Judi! We're thrilled to hear you had a great experience with the bathroom remodel and that Will provided such excellent service. Your kind words about his communication and expertise mean a lot to us. We appreciate your support and look forward to assisting you in the future!
Christy M.
Called Ward for some Plumbing work and they came the next day. Nicholas was very helpful in fixing my issues and advising me on the best steps to take.
Response from the owner:Thank you, Christy McMahon, for your 5-star review! We're thrilled to hear that Nicholas provided you with helpful plumbing service. At Ward Plumbing, Heating & Air, we strive for prompt and effective solutions, and your feedback is greatly appreciated! If you need any further assistance, feel free to reach out.
Sadie S.
Alan provided the best service, was very communicative and quick with the repair needed.
Response from the owner:Thank you, Sadie Sequoya, for your 5-star review of Ward Plumbing, Heating & Air! We're thrilled to hear that Alan provided exemplary service and a swift repair. We appreciate your feedback!
Lewis N.
Jeremy was thorough and professional. Prices were discussed before any work was performed. Response time was incredible. I expressed concerns about other plumbing issues, and Jeremy took ample time to listen to those and offer potential solutions. Upfront cost explained with fair and honest pricing. Would recommend!
Response from the owner:Thank you, Lewis Nicholas, for your 5-star review! We're thrilled to hear that Jeremy provided thorough and professional service at Ward Plumbing, Heating & Air. We appreciate your recommendation and look forward to serving you again!
Johanna H.
Alan C and Andy were at our home May 22.Replaced my hot water heater and put in a water filter and shut off valve. Very courteous and did an awesome job.
Response from the owner:Thank you, Johanna HADDEN, for your 5-star review! We appreciate your kind words about Alan C and Andy's service. We're glad to hear you are satisfied with the hot water heater replacement, water filter installation, and shut-off valve work. Your feedback motivates our team to continue providing excellent service. If you need anything else, feel free to reach out!
Meg D.
Alan & Andy were great in helping troubleshoot several plumbing issues. They were knowledgeable, patient and helpful. We highly recommend this service.
Response from the owner:Thank you, Meg Downey, for your fantastic 5-star review of Ward Plumbing, Heating & Air! We're thrilled to hear that Alan and Andy provided knowledgeable and patient service while troubleshooting your plumbing issues. Your recommendation means a lot to us! If you need further assistance, don't hesitate to reach out.
Spencer C.
Andrew G. was the technician assigned for my first time using Ward. Although they were running behind schedule wise, he got right on it and in no time at all, he had me back to normal! Great job, Ward!!
Response from the owner:Thank you, Spencer Cunningham, for your 5-star review! We’re thrilled to hear that Andrew G. quickly resolved your issues and got you back in good shape. Your satisfaction is our priority at Ward Plumbing, Heating & Air. We appreciate your trust in our services!
Gloria A.
Great to work with.
Response from the owner:Thank you, Gloria Anderson, for your fantastic 5-star review! We appreciate your kind words about Ward Plumbing, Heating & Air. If you need any more assistance, feel free to reach out!
John M.
Fast quality work completed on my home replumb
Response from the owner:Thank you, John, for the 5-star review! We're thrilled to hear you were satisfied with the fast, quality work on your home replumb by Ward Plumbing, Heating & Air. Your support means a lot to us!
Bev S.
Out Tech , Elijah E. Arrived as scheduled . He had a very professional attitude.He listened well to what we needed and provided a verbal quote. With a written quote to be emailed. Great service today
Response from the owner:Thank you for your 5-star review, Bev! We're thrilled to hear that Elijah E. provided professional and attentive service during your visit from Ward Plumbing, Heating & Air. If you need any further assistance or have questions, feel free to reach out. We appreciate your support!
RB M.
Punctual, friendly and informative
Response from the owner:Thank you, RB McNabb, for your 5-star review! We're glad to hear that you found our team at Ward Plumbing, Heating & Air to be punctual, friendly, and informative. Your satisfaction is our priority! If you need any further assistance, please feel free to reach out.
Maryann F.
I highly recommend this Plumbing company.
Response from the owner:Thank you, Maryann, for your fantastic 5-star review! We're thrilled to hear that you highly recommend Ward Plumbing, Heating & Air. Your support means a lot to us!
Scott L.
Our professional was Hunter Johnson. He was so understanding and quick to solve our problem. Ward Plumbing and Heating is our go-to plumbing and heating company.
Response from the owner:Hi Scott, Thank you so much for taking the time to leave us this wonderful 5-star review! We strive to always provide excellent service to our customers, and we're so glad to hear that Hunter's work has met your expectations. We are so pleased to hear that you choose us as your go-to plumbing and heating company, and we will continue to do our best to make sure that we are your top choice! Thanks again for the kind words, and we're here should you need us in the future! Best regards, Ward Plumbing, Heating & Air
Terry M.
Thomas. fixed problem quickly and cost effectivly.Arrived on time and worked until completed.
Response from the owner:Thank you, Terry Mckee, for your wonderful 5-star review! We're thrilled to hear that Thomas provided quick and cost-effective service. Punctuality and thorough work are top priorities for us at Ward Plumbing, Heating & Air. We appreciate your feedback and look forward to assisting you again in the future!
Sharon B.
Tom & Brad H. Did a great job. They both were professional, informative, & explained everything. It was good to get everything done in one visit. They worked hard & cleaned up behind themselves. With workers like Tom & Brad H. Not only will we use Ward again, but will recommend them to others. Sharon Brady
Response from the owner:Thank you for the fantastic review, Sharon! We're thrilled to hear that Tom and Brad provided you with professional and informative service. It's great to know you appreciated their hard work and attention to detail. Your recommendation means a lot to us at Ward Plumbing, Heating & Air. We look forward to serving you again in the future!
Nathan B.
Service was great showed up early Saturday morning. Looked at my well pump pressure gage diagnosed the problem and had it fixed within the hour.
Response from the owner:Dear Nathan, thank you for sharing your 5-star experience with Ward Plumbing, Heating & Air! We are glad to hear that our team was able to provide timely and efficient service for your well pump pressure gauge. Thank you for choosing us for your plumbing needs. Please don't hesitate to reach out if you need any assistance in the future with plumbing, heating or Air Conditioning. Best regards from the team at Ward Plumbing, Heating & Air
Lenora B.
Nick did a great job. Excellent service. Didn't try to oversell but patiently met our plumbing needs.
Response from the owner:Thank you for your wonderful 5-star review, Lenora Bigler! We're thrilled to hear that Nick provided excellent service and addressed your plumbing needs with patience and courtesy. At Ward Plumbing, Heating & Air, we strive to ensure 5-Star customer satisfaction on every job. We appreciate your support!
Frank S.
Great service ,very knowledgeable !
Response from the owner:Hi Frank, Thank you so much for leaving a 5-star review for Ward Plumbing, Heating & Air! We're so delighted to hear that our knowledgeable team was able to provide you with great service. If there's anything else we can do for you, please don't hesitate to let us know. We look forward yo serving you again in the future. Have a great day!
Steven F.
ELIJAH, was very thorough, quick, neat, and explained his maintenance for my A.O. Smith hybrid water heater. Nice technician and great guy!
Response from the owner:Thank you for the fantastic 5-star review, Steven! We’re thrilled to hear that Elijah provided thorough and efficient service for your water heater. At Ward Plumbing, Heating & Air, we take pride in our team and their dedication to delivering exceptional service. We appreciate your feedback and support!
Michael D.
I was thrilled with arrival at time promised. Tech was professional, courteous and honest. Compsnt very fair in pricing! Signed on to a reasonably priced maintenance with really good benefits. Highly recommend Ward Plumbing, Heating and AC!
Response from the owner:Dear Michael, thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with our team and were happy with our arrival time, professionalism, and pricing. We appreciate your recommendation and are excited to have you as a WardGuard Club Member! We strive to provide the best value for our customers and we're grateful for your support. Thank you for choosing Ward Plumbing, Heating & Air
Doyla M.
Quick reliable and knowledgeable service technician was very knowledgeable and explained everything very well thank you 😊
Response from the owner:Thank you, Doyla Millwood, for your 5-star review! We're thrilled to hear that our service technician provided quick, reliable, and knowledgeable service at Ward Plumbing, Heating & Air. Your satisfaction is our priority!
Cindy S.
Ian was very knowledgeable and professional. So glad I chose this maintenance program with Ward.
Response from the owner:Thank you, Cindy Smathers, for your 5-star review! We’re thrilled to hear that Ian provided you with knowledgeable and professional service. We appreciate you choosing to join the WardGuard Club, and are delighted to hear it's working out great for you. If you ever need assistance, feel free to reach out!
Wanda G.
Braeden was great. He provided awesome service and was very cheerful.
Wards is easy to deal with for scheduling.
Response from the owner:Hello, Wanda Goins. Thank you for your business and the opportunity to be of service. We’re happy to confirm you had a 5-Star experience with Matt D., and look forward to our next opportunity to help you when you need professional HVAC or Plumbing services!
Shawn C.
Joe was very professional and polite and showed up on time and got the job done great. Thanks so much.
Response from the owner:Thank you, Shawn, for your wonderful 5-star review! We're thrilled to hear that Joe provided you with a professional and timely service at Ward Plumbing, Heating & Air. Your satisfaction is our priority! If you need anything else, don’t hesitate to reach out.
Wayne M.
What a refreshing experience. Knowledgeable service with genuine care. Thank you
Response from the owner:Dear Wayne Moore, we are thrilled to read your wonderful review of our services at Ward Plumbing, Heating & Air. It's our goal to provide knowledgeable and caring service to each and every customer, and we're delighted to see that we have succeeded in your case. Thank you for choosing us and for taking the time to share your feedback. We appreciate your support and hope to continue providing exceptional service for all of your plumbing, heating and air needs. Thank you again, from all of us at Ward Plumbing, Heating & Air
American U.
Outstanding Service, technician was very knowledgeable and courteous. I would recommend Ward plumbing heating and Air to any of my friends or acquaintances
Response from the owner:Hello American USA, Thank you for the 5-star review! At Ward Plumbing, Heating & Air we pride ourselves on providing outstanding service and we are delighted to know that you had such a positive experience with us. We are so happy that you found our technician to be knowledgeable and courteous and we are grateful for your recommendations to friends and acquaintances. It is our pleasure to serve you and we hope you have a wonderful day. Best regards, Ward Plumbing, Heating & Air
Kay
We had an emergency situation on Saturday morning and Ward arrived quickly. Alan was professional and courteous and able to find the issue to stop our leak. Thank you Alan and Ward Plumbing.
Response from the owner:Thank you, Kay, for your wonderful 5-star review! We're thrilled to hear that Alan provided professional and courteous service during your emergency situation. At Ward Plumbing, Heating & Air, we aim to respond quickly and effectively to all our customers' needs. We appreciate your feedback and business!
Wayne N.
Jesse is friendly and professional. His inspection was very thorough.
Response from the owner:Thank you, Wayne Newberry, for your 5-star review! We're thrilled to hear that Jesse provided you with friendly and professional service. Your satisfaction is our priority, and we appreciate your support!
Jeff B
Alan C. arrived at 9:45 and completed the repair by 11:00. VERY EFFICIENT!! He was extremely courteous and took time to explain why the leak had occurred and how his repair would prevent it from happening again. I highly recommend both Alan and Ward Plumbing ( and Heating!).
Response from the owner:Thank you for the fantastic 5-star review, Jeff B! We're thrilled to hear about your positive experience with Alan C. at Ward Plumbing, Heating & Air. Efficiency and clear communication are important to us, and it's great to know that Alan exceeded your expectations. We appreciate your recommendation and look forward to serving you again!
Lora D.
Excellent
Response from the owner:Thank you, Lora, for your 5-star review! We're thrilled to hear that you had an excellent experience with Ward Plumbing, Heating & Air. If you need any further assistance, please don't hesitate to reach out!
Stephanie D.
Ward delivered an outstanding job by installing a completely new system with two mini-splits. George’s entire crew, including Seth and Joe, was impressive. Nikki stood out by ensuring we received exceptional service, consistently going above and beyond. Their expertise, professionalism, and genuine care were evident, and they even managed to handle my big puppy with ease. Without a doubt, they are our top choice for heating and air conditioning needs.
Response from the owner:Thank you so much for the fantastic 5-star review, Stephanie! We're thrilled to hear that you had an outstanding experience with Ward Plumbing, Heating & Air. It's wonderful to know that George, Seth, Joe, and Nikki provided exceptional service while handling your mini-split installation and your puppy with care. We truly appreciate your trust in us for your heating and air conditioning needs. Looking forward to serving you again!
Julie B.
Quick and professional! I appreciated the transparency and the expertise that was provided! Very friendly and answered all questions! I would highly recommend! I have had a great experience with Jen and Will E.
Response from the owner:Thank you, Julie, for your fantastic 5-star review! We’re thrilled to hear you had a great experience with Will and our team at Ward Plumbing, Heating & Air. Your recommendation means a lot to us! If you need any further assistance, feel free to reach out.
Dr. Kevin J. M.
Braeden was very thorough, professional, and personable. Highly recommend Wards and service provided by Braeden! Today’s service was a routine check up. We have been and remain very pleased with Wards and how responsive they are since we purchased our HVAC unit from them.
Response from the owner:Thank you, Dr. Kevin J. Miller, for your fantastic 5-star review! We're thrilled to hear that Braeden provided thorough, professional, and personable service during your routine check-up. It's wonderful to know that you've been pleased with Ward Plumbing, Heating & Air and our responsiveness since your HVAC unit purchase. We appreciate your recommendation!
brian H.
Steven and his team have done a great job- excellent communication and workmanship! A pleasure to work with
Response from the owner:Dear Brian, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience working with our team at Ward Plumbing, Heating & Air. Our team takes great pride in providing excellent communication and workmanship to ensure our customers are satisfied. We truly appreciate your support and we are grateful to have you as a valued customer. If you ever need any further assistance with your plumbing, heating, or air needs, please do not hesitate to reach out to us at (828) 586-WARD. Thank you again for choosing Ward Plumbing, Heating & Air We look forward to serving you again in the future! Best, The Ward Plumbing, Heating & Air Team
Launa G.
Very professional and informative. Explained to me, my concerns were actually just normal hvac cycles.
Response from the owner:Thank you, Launa Ramsey, for the fantastic 5-star review! We're glad to hear that our team at Ward Plumbing, Heating & Air was able to address your HVAC concerns and provide you with the information you needed. Your satisfaction is our priority!
Kitty B.
Jeremy B. is knowledgeable, professional and prompt. I highly recommend him.
Response from the owner:Thank you, Kitty, for your fantastic 5-star review! We’re thrilled to hear you found Jeremy B. knowledgeable, professional, and prompt. At Ward Plumbing, Heating & Air, we strive to provide exceptional service. Your recommendation means a lot to us!
SilverStar79
I called yesterday and Ian came out today (not an emergency). Ian is friendly, professional and within 10 minutes found the issue. He requested a quote and within minutes the office responded that the parts were on order. He showed me how to manage the system for heat until the parts come in. Very efficient, friendly, helpful and I’m grateful we’re working with Ward!!
Response from the owner:Thank you, SilverStar79, for your fantastic 5-star review! We're thrilled to hear about your positive experience with Ian at Ward Plumbing, Heating & Air. It's great to know that he was able to quickly identify the issue and provide you with helpful guidance. We appreciate your trust in us and look forward to serving you again!
Dianne M.
Jeremy was very professional and communicated well. I look forward to working with him on project completion.
Response from the owner:Thank you, Dianne Messer, for your 5-star review! We're thrilled to hear that Jeremy provided professional service and communicated effectively. At Ward Plumbing, Heating & Air, we strive for excellence in every project. We look forward to continuing to work with you!
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wardguard preventative hvac maintenance
Preventative Maintenance Plans
Become a WardGuard Member Today!

To help keep you on track with HVAC maintenance, we’ve created our WardGuard maintenance plans for heat pumps, air conditioners and gas furnaces.

Our maintenance plans plans are the affordable, easy and smart way to make sure your systems are operating at their best.

When you become a WardGuard member, you’ll enjoy the following benefits:

  • No dispatch fees

  • Priority scheduling

  • 10% Discount on HVAC & plumbing repairs

  • 5% discount on installations and change-outs

Join the WardGuard Protection Plan, and start saving today!