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Serving Western North Carolina Since 1977
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Plumbing, Heating & Air Conditioning Services in Western North Carolina

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Ward Plumbing, Heating & Air

Proudly Serving All Of Western North Carolina Since 1977

Deeply rooted in Western North Carolina, Ward Plumbing, Heating & Air has been part of the community since 1977. We strive to treat our customers like family, putting their comfort first. We are a fully licensed & insured plumbing & HVAC business.

We take pride in our team, employing only highly skilled plumbers, technicians & craftsmen to confirm the job is done accurately & efficiently.

Our mission is to keep you safe and comfortable. Contact us today, and you’ll get a friendly, knowledgeable Western North Carolinian on the other end.

Give us a call at (828) 586-WARD to get started with your plumbing or HVAC service, repair, or installation.

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Don’t Just Take Our Word For It…

See What Your Neighbors Are Saying About Ward!

Babs N. ★★★★★ Beautiful work and very accurate also very informativeSteven M. ★★★★★ Alan and Red were prompt, courteous and knowledgeable. We developed a plan after trouble shooting the issue. Great service.Wanda W. ★★★★★ I appreciate the service that Wards has given to us for many years for our heating & airconditioning needs.Tonya J. ★★★★★ Joel C came out to fix a leak in my bathroom. He was professional and took the time to explain all the issues and remedies and even when there was a snafu, he fixed the problem immediately. He is pleasant to talk to and I no longer have a leak. I do recommend this company.Deetra H. ★★★★★ This company and staff are the best my technician Jessie was a wonderful person and very knowledgeable of the problem and fixed it quickly Great Job jessie Thank You and all those at Ward Heating and plumbingLynn D. ★★★★★ Austin came today. He is professional, efficient, nice, & easy to work with. We needed HVAC maintenance & diagnostic work. He quickly discovered our issue, explained it well. Ward responded in a timely manner to our request & offer a variety of great services.Ralph R. ★★★★★ Friendly and efficient serviceThanks very much Andrew!Nancy P. ★★★★★ Andrew came quickly on the morning of our report or our broken water heater and he quickly found several plumbing problems and suggested how to convert a simple water heater replacement into an agreement to improve our property value in the process. Andrew brilliantly moved the new water heater farther into the corner, increasing our floor space, he moved the pressure tank to a safer location, and he alerted us to some old pipes that need to be monitored - we are so grateful! We will call on Ward Plumbing and hope that Andrew is available any time we have a future plumbing problem. We are grateful to have this intelligent young man in our community and we hope he will stay around forever. Suddenly he makes it seem great to have a home in the Mountains!Doug S. ★★★★★ Quick and responsive. Professional service.elise C. ★★★★★ Jeb took the time to look at all of our needs and offer great solutions. He kept us informed and helped us set up our new app. We appreciate all of his help!Mark W. ★★★★★ Joel did an amazing job on the assessment I needed, putting together my options to choose from, and helping me understand the chairman l challenges "in my 3 yr or new home". He did the work he promised, and left me with steps to getting everything 100% completed, to my ultimate goals, when I'm ready for phase two.Gordon assisted him and I was really impressed by his work and final touches as well... the "cat in the hat" cleanup as they departed is very much appreciated and oftentimes missed by home service professionals.Patricia C. ★★★★★ Ward has always provided prompt service and Ian gave good explanation of issues and options.John H. ★★★★★ All the folks at Ward are terrific… we’ll-qualified and highly professional.vickie L. ★★★★★ Very nice and knowledgeable . He took care of my situation in a prompt professional manner!!Michael T. ★★★★★ Ward Heating, Plumbing & Air is simply awesome. I really appreciate their speedy service response. We contacted customer service today and a professional service representative came within 2 hours. Nothing but wonderful things to say about this great company.Gordon P. ★★★★★ IamN was not only a gentleman, je was (is) a superior technican. In short, he's a keeper!!! ButEmilio B. ★★★★★ Jesse is a hard worker and very nice and friendly person always on time and explain everything up frontRochelle R. ★★★★★ Anthony and Joel were both professional and courteous and went above and beyond to help me out when my basement drain backed up with sewageLynn H. ★★★★★ Jeff was very knowledgeable and quickly identified the problem. While repairs were made to get us through the season, his expertise on future options will have us calling Jeff (Ward) back.Joe A. ★★★★★ Nicholas M. Installed a tankless water heater in our home in Waynesville NC. He do an outstanding job. His professionalism was obvious by the way he meticulously prepared the site, installed the tankless, and finished the job. I was impressed with the way he did the installation, it was professional in every way. Thank you Sir for a job well done. Joe A.Joe S. ★★★★★ The service was excellent. The workmanship was 5 star ratingDavid W. ★★★★★ Had a total system shutdown ahead of snow and arctic cold. William B was able to get to us w same day service, trouble shoot and repair. Heater back in operation just in time for the snow. Thank you Will and thank you WardHave had difficulty finding anyone w experience on whole system dehumidifiers. Ian K was able to trouble shoot and help us better understand the system. Thanks WardAlfonso G. ★★★★★ Allan was great! He is very knowledgeable, professional, but at the same time friendly and down to earth. He installed the tankless water heater, upgraded the gas line, removed the old boiler, all with a sense of ease and expertise. I will highly recommend Allan and Ward Plumbing.Thanks.Jeff M. ★★★★★ Had no hot water for some days and called Ward and within a day Andrew and his partner were here with a new Hot Water Heater and fully opertational with a few hours. Best service hands down in my experienceJohn P. ★★★★★ Joe C did a great job.Tina S. ★★★★★ The service is always great.Scott U. ★★★★★ George was so knowledgeable and accommodating. I had several things come up throughout the installation and I felt very comfortable and leaving them at my home to continue their work. They stayed very late on the second evening to finish the job and even were packed up ready to leave when I asked them about a device I had in my old unit that they thought was older and I wouldn't want it, but I told him I did so they went out to their truck rifled through the old unit and found the dust particle control unit and came back in and installed it for me, and it was dark, cold and rainy... No complaints about anything from George. I would recommend Ward and George for any any insulation requirements I might have in the future with different homes. Thanks so much, George!!Joe was great! Very calm and took his time explaining things to me as well as helping me get closer to solving my problem I was having. Thanks so much Joe C!Rhiannon W. ★★★★★ George C. and his helper were on time and efficient addressing our HVAC needs. Thank you!Wanda H. ★★★★★ Matthew was the best technician ever — used problem solving to find the problem and he was careful to put everything back that was disturbed. He was a most courteous young man! Thanks!Jeff J. ★★★★★ Anthony did a great job and even showed up on new years eve to give our family running water again.Daniel O ★★★★★ Austin L. at Ward Plumbing has become the regular technician in our home and is always friendly, knowledgeable & professional. We never have an issue with their services. Thank you for keeping us and our dogs cool &/or warm in 2024!Carolyn J. ★★★★★ Ward Plumbing was recommended by my neighbor. I had been without water for over a week and no one was available. After contacting Ward, Richard appeared the very next day! He was very professional and spotted my problem immediately. It was a difficult situation. He took charge, keeping me posted and encouraged during the long process. I certainly will be contacting them when their skill is needed and recommend that everyone do the same.Adam S. ★★★★★ Great service by Andrew and Brad!Charles M ★★★★★ Ward Plumbing has been great to work with. Our HVAC technician,.was friendly, on time, took time to answer any questions, and we also appreciate his competency!Arakazzi ★★★★★ Joel and Jake were awesome! Quick and professional.Kimberly T. ★★★★★ Nick and Jeremy came to give us a quote. Upon their arrival they were super personable. After checking things out I could tell they knew what they were doing. They offered lots of options and were very patient with me while explaining. Nick also followed up a couple days later when I said we would have our decision. He then helped us get online to finalize our choice. We were very pleased and have decided to use Ward plumbing to replace our hot water heater! Thanks Nick and Jeremy.Update: Nick came today to replace the water heater! He had been here before so it was easy to just open the door and set him and his coworker to work! Boy did they deliver! After a just a few short hours later (for me, I'm sure not them) they were finished and giving me the run down on my new appliance. Couldn't be happier with the personality and service of these fellas and all seems well! Thanks again. 🙂halston R. ★★★★★ Quick, professional and quality service. Cant wait to work with them in the futureScott L. ★★★★★ Our professional was Hunter Johnson. He was so understanding and quick to solve our problem. Ward Plumbing and Heating is our go-to plumbing and heating company.Mark A. ★★★★★ Alan did a great job! I appreciate all his help!Richard D. ★★★★★ Alan Curtin from Ward plumbing has made several service calls to our mountain cabin. He always goes above and beyond in providing excellent service. We always request him for all of our plumbing needs. We would recommend him without hesitation.js_loader
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