Plumbing, Heating & Air Services for
Western North Carolina

Office Hours


Trane Comfort Specialist


Ward Plumbing, Heating & Air


Deeply rooted in Western North Carolina, Ward Plumbing, Heating & Air has been part of the community since 1977. We strive to treat our customers like family, putting their comfort first. We are a fully licensed & insured plumbing & HVAC business. We take pride in our team, employing only highly skilled plumbers, technicians & craftsmen to confirm the job is done accurately & efficiently.

Our mission is to keep you safe and comfortable. Contact us today, and you’ll get a friendly, knowledgeable Western North Carolinian on the other end.

Ward Plumbing, Heating & Air

Do you need HVAC Service,
Plumbing Service or an Estimate?

Trane Comfort Specialist


There is nothing worse than your heating or cooling system breaking down on a day you need it most. We offer maintenance service agreements to provide preventative check ups. Our maintenance program, WardGuard, will ensure your comfort systems are running safely & efficiently all year round.


Your HVAC and Plumbing Systems are some of the most vital components in your home.  They require regular maintenance and service to assure safety, comfort and efficiency.  From a clogged sink to a full commercial HVAC installation, over 40 years of experience provide us with the knowledge and expertise needed to assure your HVAC & Plumbing systems are doing all they can for you.

HVAC Services & Plumbing
Plumbing, Heating, Air Services
Plumbing, Heating, Air Services
Ward Plumbing, Heating & Air
Based on 1257 reviews
Kevin Burns
I have never dealt with a more responsive plumbing and HVAC company. I highly recommend Ward Plumbing.
Tom Sayre
Rebecca Bishop
Allen Cochran with Ward is a fantastic technician! He’s friendly and he was able to deep clean my system without taking it apart, which saved me a lot of money.
Blanca Castro
Crystal Coggins
Came out within 30 mins of being called and we are new customers. Found EVERYTHING that was WRONG within an hour and had solutions for all of our needs! Amazing job and very professional. Thanks guys!
Dean Slusser
Very professional and knowledgeable!
Will Pahl
Professional, on time and courteous.
James Owens
Nathan and Andrew were excellent in every way. I would recommend them to anyone. Hardworking , polite, efficient and just overall great guys. They would be welcome in our home anytime. Thank you for helping us today.
Don Peeples
Quick estimate and installation
Brian Gilder
David Jones
I was not there when service was completed, so I don’t know extent of work?
Brian Cicchellla
On time, courteous, professional great job thanks
Ada Hall
Nick and David were awesome! Very professional but also very friendly! Great customer service! I would highly recommend Ward’s!
catherine small
Jeff was highly knowledgeable and forthright. We have an over 20 year old HVAC system, Jeff was highly clear about our options would be should the system fail. Until it does we will continue to request Jeff for our HVAC maintenance.
Alison Soucy
Will is awesome!! Always quality work, super knowledgeable and friendly!
Ford Manning
Wonderful service and detailed explanations. Thanks!
Jere Annis
Bobby and Andrew were here quickly and diagnosed the problem with our well pump.They were helpful and very professional
Keith Haskett
Timely, professional, knowlegable.
Robert Beal
Always prompt, professional and polite. Always happy with results of service
Scotty Lamb
Allen was such a great help! I could not be happier with Ward Plumbing and Heating!
Ward plumbing set us up with Joel Coffey and his assistant Bobby. They set the job up as 5 day, but we're able to finish in 3 and the work looks fantastic. If you need a plumbing job done don't hesitate to call Ward. Exceptional workers and very professional.
Mad Har
Top notch workers! Joel was professional and knowledgeable. Ward plumbing is definitely worth the money.
Timmothy Eller
Our tech was great, very knowledgeable
James Mcmahan
Jim Coffin
I have been a satisfied Ward's customer for 10 years.
Melissa Howard
Llen Cochran was my technician and showed up promptly after texting me he was on the way. Introduced himself nd was very kind. Preformed the needed djustments to my HVAC system and was on his way! Highly recommend Wards Plumbing and HVAC.
Geoffrey Bratland
Very good service!!
Kathryn Dyer
Matthew Bigmeat
Friendly, Fast, Courteous.
Linda Barton
Always does a great job and explains what he has done on the maintenance of our heating and cooling system.
Cara Hussey
If I could rate 10 stars I would. This company has gone above and beyond for us and we are so appreciative. After purchasing a new home we ran into some problems and Ward was responsive and quick to schedule appointments for us to get settled in. Everyone in the office has been friendly and accommodating. On the HVAC side of things, Jeff came out to check out our situation and see what had to be done. He was very friendly and informative, he let us know what he was doing every step of the way. Come to find out our entire HVAC system was malfunctioning and needed to be replaced. Jeremy made sure we had a thorough understanding of the best systems for our house, and the technicians who installed the system were just amazing. Dave and Cole were at our location first thing in the morning and worked all day to make sure the job was done (and the installation at our house was not cut and dry, there were some major hiccups along the way that they handled with ease and professionalism). We couldn't be happier with the results.We also had to have some plumbing work done, Alan and Bobby were both friendly and professional, explaining everything they found and outlining all of our options so we were able to make informed decisions about repairs. The work they did on our bathroom sinks was clean and the issues were all fixed. They are also looking into some options for larger issues we have, which we really appreciate as well.Overall, as new residents to Franklin, we are so happy we found this company and will continue to utilize their services. Definitely recommend.
Richard Terry
Very professional and knowledgeable!
Bree Erika Brock
Mary Blount
Sam Yates
Expensive but good quality work!
Jason Arasin
Professional and trustworthy operation.
Bill Baker
I chose 5-stars only because a 6th was not an option.Ward PH&A has two excellent HVAC techs in Jeff and Austin - both are young, professional and very knowledgeable. Ward also assisted with a plumbing project this past year = good results.I highly recommend Ward to any with plumbing, HVAC and mechanical needs.
Charles Snyder
Emanuel Gerakios
Nathan and his partner are very experienced and the most friendly people to work with. The service is outstanding!!
Tracy Nadine
Charlie Crowe was awesome ! He found the leak quickly and fixed the problem!!!!
Rand Soellner
PLUMBING (NEW HWH):Smart, capable, professional. Alan and Andrew did an excellent job. This is a state of the art high-tech heat pump hot water heater (HWH). It shutoff about 40 minutes after they left. So I called the Ward office and the office contacted them on the road and they came back immediately. After analysis, Alan and Andrew came to the conclusion that during the installation, they had accidentally allowed some water to seep under the HWH. This HWH has a special feature that shuts a valve to prohibit more water from flowing if it detects water under the tank. So, the Techs concluded the HWH was doing its intended job. They also read the Rheem install manual and saw that they could press the disable alarm button for 5 seconds and the HWH would resume functionality for 24 hours, which they did. At their suggestion, I also brought a box fan into the crawlspace and turned it onto the base of the new HWH, which will hopefully cause the water there to evaporate more quickly. So: Ward's Techs are smart people who can figure out new-fangled tech and solve problems.HVAC (NEW SYSTEM REPLACING OLD SYSTEM):Diego, Jesse, Austin and Steve get 5* for tearing out the old system and installing the new Bosch 2.0 inverter variable speed heat pump in one day (are coming back tomorrow to get the dual fuel LP gas installed). Kudos to Jerry Hill in the home office for getting a double crew here today to make this happen. Smart, technologically knowledgeable installers. And polite and professional, too.
Mountain Man
Susan Ray
Thank you Nathan and Robbie for diagnosing and rectifying my kitchen leak. These guys were on time, professional, friendly, and efficient. The office staff is also helpful, professional, and very communicative. They called before the plumbers arrived to identify who was coming, his picture and name, and his arrival time. Prior to this, I was alerted to our scheduled appt.The office also explained the billing. Great company with which to do business! Highly recommended.
Michael Fox
Absolutely first rate. Would recommend Ward.
Hope Allen
Exceptional service and a very professional team. I would recommend Nathan Rice if you are looking for exceptional service for your plumbing needs.
Colin Miller
My heat pump stopped working (as did the thermostat). With a cold front moving in quickly, I needed I called Ward's at 8 am and the technician arrived at 11am same day! The HVAC specialist (Austin Dill) was professional, polite and knowledgeable. Not to mention how darned nice he was!It's rare to get a contractor that has all four traits. Very pleased with Ward's and Austin.Last time I used Ward's was for plumbing, they did a good job there too and still no problems with the repair.
Bill E.
DIEGO was very proficient courteous clean did excellent job would highly recommend.
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