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Serving Western North Carolina Since 1977
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Plumbing, Heating & Air Conditioning Services in Western North Carolina

Ward Plumbing, Heating & Air

Proudly Serving All Of Western North Carolina Since 1977

Deeply rooted in Western North Carolina, Ward Plumbing, Heating & Air has been part of the community since 1977. We strive to treat our customers like family, putting their comfort first. We are a fully licensed & insured plumbing & HVAC business.

We take pride in our team, employing only highly skilled plumbers, technicians & craftsmen to confirm the job is done accurately & efficiently.

Our mission is to keep you safe and comfortable. Contact us today, and you’ll get a friendly, knowledgeable Western North Carolinian on the other end.

Give us a call at (828) 586-WARD to get started with your plumbing or HVAC service, repair, or installation.

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Don’t Just Take Our Word For It…

See What Your Neighbors Are Saying About Ward!

Elena A. ★★★★★ Always a pleasure when he comes to the house!!! Thank u !Judy M. ★★★★★ Steve was very thorough and also explained our options clearly . Really happy with our experience today.Lou B. ★★★★★ I have used the plumbing and heating and air. Very pleased and more educated about the issues they repaired.Richard D. ★★★★★ Jesse S from Ward heating and Air did a very thorough annual inspection of our HVAC system and pointed out some issues with our unit. He was very professional and courteous at all times.Pam A. ★★★★★ Austin was great very professional, polite and friendly.Warren S. ★★★★★ Will was professional, knowledgeable, and efficient.Couldn't be more pleased.Tuck K. ★★★★★ Steve S did a great job today checking our furnaces and providing quotes for whole house dehumidifiers.Belinda M. ★★★★★ Jeb and Brad are amazing technicians. Our plumbing was a complex issue and not only did they correct and repair the problem, they showed genuine concern. Customer service second to none. We will not only recommend Wards services but also highly recommend Jeb and Brad.Thank you !Wayne & Belinda MitchellMill Creek- Mountain View Villas Units A, B & CFranklin NCjim W. ★★★★★ I always continue to gain confidence every time I call the organization. Sharp on the phone, way beyond courteous and I formative. And they don’t miss anything, including benchmark communication from start to finish. Now all their technicians have been champs todays ,Alan C,just seems to go a bit further with great customer experience.Found the problem quickly but I wanted to show more in case it wasn’t. He supported me, listened and offered feedback on the two or three things I was uncertain about. Then said nicely and confident. I’d like to do what I thought first then if not we will go to next step. Ok. And you know what Alan was right. Great work on fixing the problem with water and working with your client. Thanks again.Veronica G. ★★★★★ Steve was such an amazing tech, knowledgeable polite and so helpful. I love Ward Plumbing and can't imagine using any other service. I have full trust in knowing they can fix any issue I have and do it at a fair price.Alex B. ★★★★★ Elijah and Andrew were efficient and effective resealing toilet, leak no more.Sharon R. ★★★★★ 5 STAR! We had a 5 man team that came out to fix our old plumbing. Feels great to have a new system set up by a pro team who knew what they were doing. Respectful, polite, and friendly ! Thanks Joel, James, Willie and the other two!!Patricia H. ★★★★★ Steve let me know he was on his way so I could secure our dog. He was thorough and addressed all my questions and concerns!Tina S. ★★★★★ The service is always great.Sandra H. ★★★★★ Ward plumbing and Alan were great to work with. Excellent communication and very professional. They repaired our plumbing issue with much better products. Thanks!Dave C. ★★★★★ I love the fact that I have had a long time relationship with Ward and I have been very happy with them over the years. Jesse, the Tech today, was friendly and efficient. Thanks!Joyce D. ★★★★★ Thomas K. is a wonderful and friendly young man. He explained everything well.He was ready and willing to help anyway he could.Carroll T. ★★★★★ Thanks Allen for a great job ,and being very professional 👏 👍Rhonda B. ★★★★★ Welle and his helper were very polite and clean courteous. They were a pleasure. They were very quick once I got to work. I would truly recommend them to others.5 stars.Bob L. ★★★★★ I’m a service contractor myself with a service business in FL.Ian was very personable, knowledgeable & thorough.Billy in The call taking dispatch department was efficient and got us squeezed in a tight time schedule we had.Great jobD W ★★★★★ I have hired Ward heating & plumbing twice now. They installed 2 HVACs & recently a tankless hot water tank.They are always professional & courteous.Maya C. ★★★★★ We appreciated that there was such a prompt response from Wards. Ian was good natured, and efficient. Really good service call.Wanda B. ★★★★★ Great service by willAnthony B. ★★★★★ Great Service 👍Gayle H. ★★★★★ I am very happy with this service call. Great service. Excellent communication skills in explaining what I needed to know about the job. Very pleased with this companyMatthew W. ★★★★★ Ward came with high recommendations and so far they have lived up to them. Will was great and very clear in communication of cost and options. His work was top notch as well. I plan to continue to use Ward for plumbing needs moving forward.Nate Y. ★★★★★ We recently had Ward PH install mini-split AC / heat units at our home. George and his team were terrific and did a great job. Highly recommend them.Christine R. ★★★★★ On time, thorough, and outstanding overall communication. Very professional service and I will use them again for sure.Deana L. ★★★★★ Jeb and his assistant were very professional and knowledgeable. They were on time snd was able to diagnosis our problem with the water heater and master jazucci tub. Very satisfied with their service.Bill H. ★★★★★ Technicians arrived early for replacement of our ancient AC unit and installation of a new heat pump. When the old air ducts were removed the technicians found a way to seal up the openings through the walls. The area was cleaned up and looking good when the work was finished. Our new heat pump is doing a great job keeping us cool and comfortable.Zach M. ★★★★★ Ward Plumbing sent out on of there technician Ian. He was very courteous and professional. After I explained to him the issue I was have, he understood and immediately began to work. within the hour he had the issue diagnosed and walked me through the process of why it was an issue. Billing was easy and he explained to me future ways to keep my HVAC serviceable. Great job Ian and keep up the good work.Christa J. ★★★★★ Nick was knowledgeable about all the problems we are experiencing. He was patient and explained all of our options, without hesitation. I highly recommend him and his partner as technicians.Allen ★★★★★ Andrew and Jeremy were very professional, conscientious, and sympathetic. The 68 year old plumbing in our house presented them with some unique challenges. They were thorough in explaining the problems, and what could and could not be done.We had a follow up visit from Joel and his team to replace and upgrade most of the plumbing in our house. We thought he was awesome. He really worked and got a little creative to minimize the number of holes that had to be patched up by a drywall repairman.Another excellent visit from Joel. Very customer service oriented attitude.Virginia M. ★★★★★ Jesse was extremely efficient, knowledgeable and professional.Sharon H. ★★★★★ HVAC maintenance check today. Ian was on time, very personable, very detailed and efficient! Haywood County area...Sharon HSidney M M. ★★★★★ Nicholas and Tawney were both great. Nicholas explained and conducted the installation of the new water heater very professionally. Outstanding job and it was a pleasure to work with them. Highly recommended!Rebecca L. ★★★★★ Jesse was great and super informative! Thank you!steve r ★★★★★ Alan was extremely professional and helpful. My water issue is kind of complicated and his experience and expertise were top notch.T Q. ★★★★★ Jesse S.s kept me informed and answered all my questions. Everything was great.Carol B. ★★★★★ Everything was very professionally done. Very appreciative of Elijah E. and partner.Teresa B. ★★★★★ Great experience, explanations & friendly.Jeff B ★★★★★ Cole and Jesse provided an excellent, and good looking, installation in our old farmhouse. They were also friendly and professional, and made sure that all my questions were answered and that I was 100% satisfied with the way everything looked.I was also impressed with the sales and office staff. I highly recommend Ward for your next project, and you should ask for Cole and Jesse to do your install!!Rick A. ★★★★★ Service tech came on time first time. Was very knowledgeable and courteous. I highly recommend.js_loader
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Preventative Maintenance Plans
Become a WardGuard Member Today!

To help keep you on track with HVAC maintenance, we’ve created our WardGuard maintenance plans for heat pumps, air conditioners and gas furnaces.

Our maintenance plans plans are the affordable, easy and smart way to make sure your systems are operating at their best.

When you become a WardGuard member, you’ll enjoy the following benefits:

  • No dispatch fees

  • Priority scheduling

  • 10% Discount on HVAC & plumbing repairs

  • 5% discount on installations and change-outs

Join the WardGuard Protection Plan, and start saving today!

Join WardGuard