Plumbing, Heating & Air Services for
Western North Carolina

Office Hours

AVAILABLE 24/7

INSTALLATION, REPAIR & MAINTENANCE

Ward Plumbing, Heating & Air

SERVING WESTERN NORTH CAROLINA SINCE 1977

Deeply rooted in Western North Carolina, Ward Plumbing, Heating & Air has been part of the community since 1977. We strive to treat our customers like family, putting their comfort first. We are a fully licensed & insured plumbing & HVAC business. We take pride in our team, employing only highly skilled plumbers, technicians & craftsmen to confirm the job is done accurately & efficiently.

Our mission is to keep you safe and comfortable. Contact us today, and you’ll get a friendly, knowledgeable Western North Carolinian on the other end.

Do you need HVAC Service,
Plumbing Service or an Estimate?

BE PART OF THE FAMILY

There is nothing worse than your heating or cooling system breaking down on a day you need it most. We offer maintenance service agreements to provide preventative check ups. Our maintenance program, WardGuard, will ensure your comfort systems are running safely & efficiently all year round.

KEEP YOUR HOME COMFORTABLE AND EFFICIENT

Your HVAC and Plumbing Systems are some of the most vital components in your home. They require regular maintenance and service to assure safety, comfort and efficiency. From a clogged sink to a full commercial HVAC installation, over 40 years of experience provide us with the knowledge and expertise needed to assure your HVAC & Plumbing systems are doing all they can for you.

HVAC Services & Plumbing

4.9

Based on 1326 reviews

Cheryl Stringfield

Will Edwards arrived for our appointment on time, and in fact he arrived early! He is friendly, extremely knowledgeable, and went out of his way to ask questions about our issues and explained the work he was going to be doing, as well as the costs, before he proceeded. The installation went quickly but the repair of our wobbly toilet was complicated by our house being on a concrete slab. Will figured out what had to be done, gave us the cost, and proceeded to solve the problem. We are very, very pleased with Will and his excellent plumbing and problem solving skills! He mentioned wanting to take some advanced classes in some new procedures to further his knowledge! We asked him about a plumbing issue not related to this visit, and he quickly told us what he could do and sent us sn estimate for this proposed work. We will be making the appointment to have this work done, and we will be asking specifically for Will Edwards to do it for us! We can not say enough good things about Will Edwards and Ward PH&A!!!

Greg Stewart

Matt, The technician was very knowledgeable and did a fantastic job. Dave and the other installer did a fantastic job. They were very professional, quick and knowledgeable. They took their time to make sure everything was done right and kept me informed. I'm very pleased with my new HVAC system. Thank you!

Cheyanne Bradley

So thankful for the immediate response and Joel is one of a kind! Forever thankful for all he done for us!

Marie Junaluska

Allen Cochran arrived on time and did a great job. He was courteous and polite. My daughter recommended Wards now I know why.

RDS9601

Great service and Matthew was very professional

Greg Homan

Alan Curtin was great. On time, very competent and thorough. I greatly appreciate his support. It is always good to have great help when you have water problems.

Winford Gordon

Thomas and Charlie were very professional. They quickly identified the problem and made the repair. They were courteous, personable and a pleasure to work with.I remain very happy with Ward and you are my “go to” for your services.

Miguelita Scanio

Art Keener

Lorna ALEXANDER

I’m very pleased with this company! I’m a realtor as nd I appreciate their ability respond quickly to the job request and then follow up with an estimate within a few hours. I highly recommend Ward Plumbing and Heating and Air! Jeff Neumann the service advisor was fantastic!

Don O'Neal

Congenial, informative,

Kent Yocco

Fantastic service from the front office with Amanda helping me troubleshoot a few things while on the phone with her. Then the amazing professionalism and communication of Thomas and Charlie while fixing my plumbing issues really has made me a customer for life. Highly recommend Ward!

Owen Gibby

Bobby Hill and his assistant did repairs on my water system. Both technicians were punctual, friendly, knowledgeable, and efficient- in short, professional. I highly commend them.

Karen Gagliano

Great service. I was always aware of what was happening. The men explained to me the problems and what needed to be fixed. They did a great job finding why i had no flow through my pipes from the outside. Such nice guys to work with. Friendly and patient. There are a few more things to be done. Need some parts.

Gary Brock

Great service...Friendly personality

Douglas Ross

Super professional installation. Highly recommend!

Steve Davisson

Will Edwards, the plumbing technician, did a great job replacing the pressure relief valve on our water heater. He did some trouble shooting by emptying the tank and concluded that we did NOT need a new hot water heater. The PR valve seemed to have failed after just 4.5 years. Will is very knowledgeable, personable and doesn't look to oversell customers. He is a great Ward Plumbing employee, and I'll be requesting him in the future when plumbing services are required. Thank you again Will!

Mark Carroll

Thomas Flanagan

Ward has been at my house several times and I always get great service

Maria Curcio

Pat LeQuier

Mr. Joel Coffey was the plumber who replaced the tank on our booster pump. When the technician scheduled for our job was out sick, Mr. Coffey was informed we had had no water pressure for about a week, and we were so appreciative he didn’t hesitate to work us into his schedule for the day! His knowledge, experience, positive attitude, and workmanship all added up to alleviating stressful circumstances, and moves a call to Ward’s to the topof my call list for future plumbing needs.

Julie Bennett

Very dependable and informative. Will use them again for sure.

Barry Moore

Kelly Behm

Jeff came to my house to look at my hvac system. He was on time, very knowledgeable and very kind. He explained what he was doing and took time at the end to educate me. I truly appreciated him taking that time.

Phyllis Jarvinen

Ward has a great system for their work. They made an appointment with a twohour window. Andrew and Drew were on time and we were notified they were on the way with a photo included in the notice. They were knowledgeable, thorough, professional, and friendly. There was documentation of the visit for our records included in an email very soon after the visit.We appreciate having a company who shows up and does great work with an appointment time that they keep! Thank you Andrew and Drew and Ward’s!

Lori Bubb

Jeff was fantastic. Friendly, courteous, professional. He figured out the problem and identified a solution. Everything is working as it should now.

Tony Monnat

Nathan was great. Showed up on time and was friendly and professional.

Gina N

I cannot speak highly enough of the job Ward Plumbing, Heating & Air did replacing my aged heat and ac system. From the beginning, I had Jeremy at my home within 2 days of contacting the company to get all the necessary info for replacement, then making equipment decisions and scheduling went smoothly in a few phone calls. The install was a beast, but David G had a solution for every problem encountered. He and Cole were wonderful and diligently worked to get my new system up and running. Thank you all!!

Amanda Messer

UPDATE: We discovered an issue with our HVAC unit and I knew who I was going to call! George and Brian came out to replace my 19 year old system. They were knowledgeable and professional! Nice people. EVERYONE I have encountered with Ward has been awesome. I won't go anywhere else.Andrew and Joel were awesome! Professional, polite, easy to get along with and explained everything to me in terms I could understand. Will definitely be using again.

Jim Peed

Support Team

Professional, quick and on time. Thanks Steve!

Dale Elkins

Matthew does a great job each time with our HVAC maintenance service! He's extremely knowledgeable, efficient, thorough and polite. 5 star!

Alan Marcelli

Lisa Monteith

Will was wonderful!!

Candy Lossiah

Vicky McPherson

Allen Cochran from Ward Plumbing, Heating and Air, Came out to do our bi-annual preventative maintenance on our dual fuel unit. He was extremely nice and knowledgeable. He explained what all he was doing and answered all my questions. He mentioned the Ward Guard program but wasn’t pushy. I’ll most likely sign up for the program just to have the peace of mind of knowing they will stand behind their work.

Nivea Brookens

Austin quickly identified the issue with our AC and explained what was happening and what needed to be done to fix it. He was super professional and got everything fixed for us. We had a guest staying in our rental and I was very happy with the overall end to end experience.

Holly M

They were on time and did a good job. Changed out my air filters and service my air conditioner and did their normal check on the health of my HVAC. I haven't had a problem with Ward.

Wayne Rhymes

Will and Red installed a sediment filtration system for us. The install required them to work under the house in crawl space. They piped it inside the house and placed the filter in the utility room to allow for easy filter replacement. Awesome job guys!!

Robbie Crisp

Bryan Lopez

Arnie Lepisto

AC not working, troubleshooting lead to issue with freon. Estimate for repair led to recommendation for replacement, and Estimate for replacement cost.

Sharon Hinshaw

I had to have a new HVAC system installed as my 30 year old system finally bit the dust. From the office staff who helped with first line questions, scheduling and paperwork to my initial comfort technician and installers the process was very professional, personal and fast! Tommy, the comfort technician came to my house, walked thru my old system, took pictures, measured and found out what my needs were. He went over several different options and answered all my questions! Within 5 days I had researched options, made a decision and had a new system up and running! The installation crew, Dave and George, arrived on time, were very efficient and thorough and explained everything they did, including the new Wi-Fi Thermostat system! This was a big purchase for me and everyone I had contact with made the entire process stress free and easy! I highly recommend Ward Plumbing, Heating and Air! Thank You!

Diana Warren

Joseph Innocenzi

Alan and ? wereawesome. Professional and informative. Helped me save some money as opposed to the alternative. Highly recommended.

Joann Cope

Matthew is a most personable technician. Of course he performed his service checklist but he is also nice and polite young man who you will be glad to have in your home

Carl Scott

Very professional service and installation of hvac system. Done and clean when gone. Could not ask for better service.

Joe Bell

Marilynn Shears

Allen was courteous and explained everything that was done.

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