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Your Trusted Plumbing, Heating & Air Experts
Serving Western North Carolina Since 1977
The New Standard For 5-Star Service

Plumbing, Heating & Air Conditioning Services in Western North Carolina

Ward Plumbing, Heating & Air

Proudly Serving All Of Western North Carolina Since 1977


Deeply rooted in Western North Carolina, Ward Plumbing, Heating & Air has been part of the community since 1977. We strive to treat our customers like family, putting their comfort first. We are a fully licensed & insured plumbing & HVAC business.

We take pride in our team, employing only highly skilled plumbers, technicians & craftsmen to confirm the job is done accurately & efficiently.

Our mission is to keep you safe and comfortable. Contact us today, and you’ll get a friendly, knowledgeable Western North Carolinian on the other end.

Give us a call at (828) 586-WARD to get started with your plumbing or HVAC service, repair, or installation.

Don’t Just Take Our Word For It…

See What Your Neighbors Are Saying About Ward!


Anita S. ★★★★★ Steven was great! Very knowledgeable and professional. Highly recommend.Ralph R. ★★★★★ Austin was excellent and very helpful.Richard T. ★★★★★ Very professional and knowledgeable!Sherry N. ★★★★★ Very pleasant and professionalZemo T. ★★★★★ Elijah is a wizard with the tankless water heater, and everyone at Ward has been fantastic.Beckie L. ★★★★★ We had several friendly and happy 5star moments with Wards this week. Beginning with Amanda M on our initial call. She was helpful and pleasant to talk to. Signed us up for the membership, saving us some fee’s and offering discounts for future repairs. Jeff was our technician and had worked on our HVAC before due to some lightening damages. It was comforting to know someone already knew the history of the issue first hand. Jeff is very professional and explains things super well. You can tell he really cares and is knowledgeable about his work. Very thorough and super nice guy! Ward’s, you have two good employees right there!Barbara R. ★★★★★ Jeff N was very nice. He checked everything out with my AC. Ward is a good company with all nice employees that I have delt with.Aaron E. L. ★★★★★ Jeff has serviced our equipment several times and is always curious and professional.Monique M. ★★★★★ Great service!! Couldn't ask for better.Thanks!!charles P. ★★★★★ Thomas was great. Always great service with Ward Heat & PlumbingAdam W. ★★★★★ Allen C. did a fantastic job. He was very professional, friendly, and got the job done! Thank you!Matthew F. ★★★★★ You can always count on Ward! Nicholas was very communicative and took care of what we needed while we were out of town.Joyce D. ★★★★★ Austin L. is a wonderful and friendly young man. He explained everything so well of his work and the servicing of our heat pump/a.c. Unit.He is very knowledgeable and a credit to Ward plumbing.He was also fast and very efficient!A pleasure doing business with him.Bob B. ★★★★★ Allen was on time, very friendly and knowledgeable. He checked our entire system and gave us his recommendation, which I felt comfortable with.If you need HVAC service I recommend Ward Plumbing, Heating & Air.I have been satisfied with the entire process, from the initial phone call through the service provided today.American U. ★★★★★ Outstanding Service, technician was very knowledgeable and courteous. I would recommend Ward plumbing heating and Air to any of my friends or acquaintancesStephen B. ★★★★★ Allen was very curious and professional. He wore booties in our home very considerate person.Doug B. ★★★★★ Great guys, dove intoProblem , working on solutionGinger A. ★★★★★ On time , very professional an courteousBill J. ★★★★★ I couldn’t have hoped for a better experience! Ian was prompt, friendly, respectful, efficient, confident, and knowledgeable - altogether a perfect individual to have as a representative of Ward P&H. Since I’m unable to change my (…what services, etc..) answer that’s still there from a previous review, I’ll say here that this was an annual paid checkup and maintenance visit. Please disregard the reference to broken pipes and repair below.Ada H. ★★★★★ Nick and David were awesome! Very professional but also very friendly! Great customer service! I would highly recommend Ward’s!Nicole S. ★★★★★ Quick service honest and professionalNicholas R. ★★★★★ Andrew and his apprentice Andy were great. We had a good laugh about some of the diy plumbing that had been done in the house. Great to see somebody taking the time to show these trade skills to somebody new.Becky W. ★★★★★ Alan is knowledgeable in his field. After diagnosing the issue he offered a couple of alternatives for the repair. I was pleased with the options.Ron V. ★★★★★ I appreciate the flexibility in scheduling and the clear communication about the work being doneStephanie H. ★★★★★ Called late yesterday with an HVAC issue. Tammy worked hard to work me in the schedule last minute this morning 🙏👍Jeff was very knowledgeable and professional….fixed the issue in less than 30 mins. Wards is the best do not hesitate! 👏Kathy D. ★★★★★ Elijah called me to say he was at my house. I told him I was at work and I had requested he come in the afternoon. He apparently wasn’t given that information, however he said it wasn’t a problem, and he would come back later in the day. He did, I had multiple concerns and he addressed them all. One item was taken care of, the others will require parts not available at the time. He was efficient and addressed what needed to be done.Charles P. ★★★★★ Daniel is outstanding! Knowledgable, efficient and pleasant - issue addressed 100% - very satisfiedRon C. ★★★★★ Excellent service by austinDeeDee W. ★★★★★ Right on time and the work was completed in one trip, plus I got great advice on how to prevent the problem from happening again.Tim P. ★★★★★ Joel and Robby are very professional and friendly. A good job. ThanksRyan P. ★★★★★ Nicholas was extremely helpful, friendly, and professional. Thanks so much for your excellent work!l M. ★★★★★ Steve S was a new tech for us this time but 4 years in and we’re very happy with Ward. Steve was in time, polite, respectful and efficient.Thanks WardBonnie F. ★★★★★ I live in FL but he made sure I was kept informed every step of the way. Great technician!carrie H. ★★★★★ It was so easy the servicemen were courteous and explained everything to me before proceeding!Scott U. ★★★★★ George was so knowledgeable and accommodating. I had several things come up throughout the installation and I felt very comfortable and leaving them at my home to continue their work. They stayed very late on the second evening to finish the job and even were packed up ready to leave when I asked them about a device I had in my old unit that they thought was older and I wouldn't want it, but I told him I did so they went out to their truck rifled through the old unit and found the dust particle control unit and came back in and installed it for me, and it was dark, cold and rainy... No complaints about anything from George. I would recommend Ward and George for any any insulation requirements I might have in the future with different homes. Thanks so much, George!!Penny J. ★★★★★ Very professional and helpfulJuma ★★★★★ The team we had was very professional and was very thoughtful to use the least expensive way to solve the toilet's clog issues. I am happy.Michael L. ★★★★★ Great service. Joel and Jonathan did a great job! We’ll tell our friends.Vaughan D. ★★★★★ Austin L. was our technician. He was prompt, knowledgeable and clearly answered our questions. We are impressed with the technicians Ward has under employment.Joel C. ★★★★★ Great serviceWanda G. ★★★★★ Technician was great. He provided awesome service and was very cheerful.Wards is easy to deal with for scheduling.Brett R. ★★★★★ Daniel was great! Excellent communication, came prepared and was very knowledgeable. I work in industrial water treatment and can tell you his work was fast and top notch. A true professional! Thank you, Daniel and Ward for taking care of us quickly at a fair price!js_loader
Preventative Maintenance Plans
Become a WardGuard Member Today!

To help keep you on track with HVAC maintenance, we’ve created our WardGuard maintenance plans for heat pumps, air conditioners and gas furnaces.

Our maintenance plans plans are the affordable, easy and smart way to make sure your systems are operating at their best.

When you become a WardGuard member, you’ll enjoy the following benefits:

  • No dispatch fees

  • Priority scheduling

  • 10% Discount on HVAC & plumbing repairs

  • 5% discount on installations and change-outs

Join the WardGuard Protection Plan, and start saving today!