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Franklin
Ward Plumbing, Heating & Air Is Your Go-To Choice For Plumbing and HVAC Services in Franklin

For Urgent Service Requests, Please Call 828-586-WARD.

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Plumbing and HVAC Services in Franklin, NC

Our mission is to keep you safe and comfortable. Contact us today, and you’ll get a friendly, knowledgeable Western North Carolinian on the other end.

Our team of top-rated heating & cooling experts are ready to help. To get started, give us a call at 828-586-WARD or schedule service online.

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When it comes to reliable plumbing, heating, and air conditioning services in Franklin, NC, Ward Plumbing, Heating & Air is your go-to solution. With a team of experienced professionals and a commitment to exceptional service, we pride ourselves on delivering top-quality workmanship and customer satisfaction. Whether you need assistance with plumbing repairs, HVAC installations, or maintenance services, we have you covered.

Comprehensive Plumbing Services in Franklin, NC

From minor leaks to complex plumbing projects, our skilled plumbers in Franklin, NC, are equipped to handle it all. We understand the importance of a fully functional plumbing system for your daily convenience and peace of mind. That’s why we offer a comprehensive range of plumbing services tailored to meet your specific needs:

  1. Plumbing Repairs: Our experts are trained to identify and fix plumbing issues efficiently. Whether it’s a leaky faucet, burst pipe, or clogged drain, we’ll provide prompt and reliable repairs to restore your plumbing system to optimal condition.
  2. Plumbing Fixture Installation: Upgrading your plumbing fixtures can enhance the aesthetics and functionality of your home. Our professionals can assist you with the installation of faucets, sinks, toilets, showers, and more, ensuring proper functionality and long-lasting performance.
  3. Water Heater Services: Enjoy hot water on demand with our water heater services. Whether you need repairs, maintenance, or installation of a new water heater, we have the expertise to keep your hot water flowing efficiently.
  4. Drain Cleaning: Clogged drains can disrupt your daily routine. Our advanced drain cleaning techniques can effectively remove blockages, restoring proper drainage and preventing future issues.
  5. Pipe Replacement: Aging or damaged pipes can lead to leaks and water damage. Our team can assess your plumbing system and provide professional pipe replacement services, ensuring a reliable and leak-free system.

Heating Services to Keep You Warm in Franklin, NC

As the temperatures drop in Franklin, NC, a reliable heating system is essential for your comfort and well-being. At Ward Plumbing, Heating & Air, we offer a comprehensive range of heating services to ensure your home stays warm and cozy:

  1. Heating System Installation: Whether you prefer a furnace, heat pump, or ductless heating system, our technicians will help you choose the right option for your home and install it with precision and expertise.
  2. Heating Repairs: If your heating system is malfunctioning or not performing as expected, our technicians will diagnose the issue and provide efficient repairs to restore warmth to your home.
  3. Heating Maintenance: Regular maintenance is key to maximizing the lifespan and efficiency of your heating system. Our maintenance services include thorough inspections, cleaning, and tune-ups to keep your system running smoothly.

Air Conditioning Services for Cool Summers in Franklin, NC

Stay cool and comfortable during the hot Franklin summers with our reliable air conditioning services:

  1. AC Installation and Replacement: When it’s time to upgrade your air conditioning system, our experts will help you select the right unit for your home and ensure a seamless installation or replacement process.
  2. AC Repairs: If your air conditioner is experiencing issues such as inadequate cooling, strange noises, or airflow problems, our skilled technicians will diagnose and resolve the problem promptly, restoring your comfort.
  3. AC Maintenance: Regular maintenance is essential to keep your air conditioner running efficiently and prevent unexpected breakdowns. Our comprehensive maintenance services will extend the lifespan of your system and ensure optimal performance.

Service Area Coverage in Franklin, NC

Ward Plumbing, Heating & Air proudly serves the Franklin, NC area, including its surrounding communities. Whether you’re located in the heart of downtown Franklin or in the beautiful outskirts, we’re dedicated to providing exceptional service to all our customers in the region.

Experience the Ward Difference in Franklin, NC

No matter your circumstances, we guarantee that we’re the best choice for plumbing and HVAC services in Franklin, NC. Need emergency help? We provide emergency HVAC and plumbing service. For more regular situations, we also have WardGuard, our very own maintenance program, which can help you improve indoor air quality, extend your unit’s lifespan, and more.

To get an estimate or schedule an appointment, call Ward Heating, Plumbing & Air at 828-586-WARD.

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Don’t Just Take Our Word For It…

See What Your Neighbors Are Saying About Ward!

Excellent
Ward Plumbing, Heating & Air4.8
Based on 3091 reviews
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Javon B.
2 days ago
Great experience! Dewayne is awesome!
Greg H.
3 days ago
Joe Carey, your service technician, came out and got our AC unit up and running. He also explained what our voltage issue was. Overall, he did a great job. I would definitely recommend this company for any AC issues.
Gary H.
7 days ago
This visit was for two plumbing issues. Jeb completed the work in a timely manner with his apprentice. Highly recommend Ward for HVAC and plumbing issues in the Sapphire, NC area.
Response from the owner:Thank you, Gary, for your 5-star review! We're glad to hear that Jeb and his apprentice efficiently resolved your plumbing issues. Your recommendation means a lot to us at Ward Plumbing, Heating & Air. If you need any further assistance with plumbing or HVAC, don’t hesitate to reach out!
Gwen H.
1 week ago
I called Ward Plumbing because the Moen Flo device in the crawlspace of my home was offline. Jeb B. was able to reset the device without any problems. Jeb was professional, courteous and knowledgeable about the Moen Flo device. He gave me straightforward answers to my questions and even offered a few options that I had not thought about beforehand. I always call Ward Plumbing when I have issues at my house. Ward is a wonderful company to do business with.
Response from the owner:Thank you, Gwen Hafford, for your fantastic 5-star review! We're thrilled to hear that Jeb B. provided you with professional and knowledgeable service while addressing your Moen Flo device. It's always our goal at Ward Plumbing, Heating & Air to ensure our customers have a great experience. We appreciate your loyalty and look forward to assisting you with any future plumbing or HVAC needs!
Mary H.
1 week ago
Terrific job all the way round from set up through clean up for our mini-split Mitsubishi unit for the glassed in porch. The guys were all pros and it would be impossible to pick just one. We will definitely look to Ward when we replace our 20 year old forced heat and air and will have your guys do our service calls. Our sincere to everyone involved including Nikki who kept us updated on timing.
Response from the owner:Thank you, Mary Harrison, for your fantastic 5-star review! We're thrilled to hear that you had a terrific experience with our team at Ward Plumbing, Heating & Air during the installation of your Mitsubishi HVAC system. It's great to know that our professionals met your expectations and that Nicki kept you informed throughout the process. We look forward to assisting you again when it's time to replace your 20-year-old system! Thank you for choosing us!
T Q.
1 week ago
The plumbing repairs were done on time and exactly what I asked for. Everything looked better after the work was completed than when they started. Everything was done above my expectations and I couldn't be happier.
Response from the owner:Thank you, T Q, for your wonderful 5-star review! We're thrilled to hear that the plumbing repairs by Ward Plumbing, Heating & Air exceeded your expectations and that everything looks better now. Your satisfaction is our priority! If you need any further assistance with plumbing or HVAC, don't hesitate to reach out.
Scott P.
1 week ago
Dewayne L. Was extremely knowledgeable and a complete professional. Ward plumbing are the guys to go with for your plumbing needs.
Response from the owner:Thank you for the fantastic 5-star review, Scott P! We're thrilled to hear that Dewayne L. provided you with knowledgeable and professional service. At Ward Plumbing, Heating & Air, we strive to meet all your plumbing and HVAC needs. We appreciate your recommendation!
Kris L.
1 week ago
HVAC went out. Ian came out and fixed it like it was nothing. In and out quick. Excellent stuff 👍
Response from the owner:Thank you, Kris Lee, for the fantastic 5-star review! We’re glad to hear that Ian was able to quickly resolve your HVAC issue. Your satisfaction is our priority! If you need any further HVAC or plumbing assistance, feel free to reach out.
Bill B.
1 week ago
I chose 5-stars only because a 6th was not an option. Ward PH&A has two excellent HVAC techs in Jeff and Austin - both are young, professional and very knowledgeable. Ward also assisted with a plumbing project this past year = good results. I highly recommend Ward to any with plumbing, HVAC and mechanical needs. Update, 7/27/2026…I have reviewed Ward twice, both were 5-star reviews; today however, my comments will be less so. I remain a Ward customer, but am truly disappointed in what has been a Customer No Service response…to an emergency call in for assistance and resolution. The Ward website clearly provides directions for emergency assistance, which I followed early this morning. In short, we retired last night with an operational HVAC system and awoke this morning with a non-operational system. As if 8:15AM, I provided details, and was told we’ll schedule you for the next available appointment, that communication was received by mid-morning, and scheduled for 4 August 2026, 8 days from today. Subsequently, I called Ward again before midday, and spoke with a second customer service contact…requesting an update. I was told she’d discuss this with a supervisor, and then share an update…crickets! By late afternoon, my wife followed up with Ward, again requesting an update on an “emergency” request, and was again told by the customer service rep that she’d discuss with a supervisor and respond…it’s currently 7:30PM, crickets! I have no intention on leaving this service company, their work to date has been very positive, with scheduled maintenance…for which we pay a monthly fee, and with that I have little to challenge. But, as an existing customer, and loyal to their mission, I take exception with a total lack of emergency support. Any company can shine with the easy assignments, the true character of a great company is seen in how it assists all customer needs. As of now, my review is somewhere between 1 - 2 stars. Tomorrow, that may change. Update, 7/29/2026…I want to share that Ward Plumbing, Heating & Air did respond to what was, in my opinion, an emergency service request. A tech was dispatched, Tuesday 7/28, to assess, and was able to resolve the problem with a non-functioning AC unit. The tech, a 5-star technician, both for technical support and customer relations, was able to assess the problem and correct with 60-minutes. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ My thanks to Ward for hearing my complaint, and correctly choosing to escalate and resolve the problem. When I reached out for help on Monday morning, I wasn’t seeking, nor was I asking for anything special, just reporting an unexpected system failure and requesting help to assess and successfully repair. An emergency, not a scheduled maintenance request…that distinction was ultimately established, not without complaint, but was resolved to this customer’s satisfaction. All businesses have gaps in their operations, and most work continuously to improve…I would include Ward in that generalization, but what I found, and had to push back against was, and/or is an operations gap. I’m confident they have reviewed this service request and will ultimately make changes that will improve their service delivery model. As I stated in my initial comments on Monday 7/27/2026, I have no intention on discontinuing my routine maintenance service, and I still recommend Ward as a HVAC service provider.
Response from the owner:Thank you for your detailed feedback, Bill. We truly appreciate your loyalty to Ward Plumbing, Heating & Air and your recognition of our technicians, Jeff and Austin. We apologize for the initial delay in responding to your emergency call and understand how frustrating that can be. We’re glad to hear that the issue with your AC unit was resolved quickly and to your satisfaction. Your comments will help us improve our service delivery and ensure better communication in the future. We're dedicated to addressing all customer needs promptly, especially in emergencies. Thank you for your continued trust in us. If you need anything further, please feel free to reach out.
Foreman B.
1 week ago
The company has been great to work with and Dewayne has been great all thru the installment process. Great job!
Response from the owner:Thank you, Foreman Bradley! We're thrilled to hear that you had a great experience with Ward Plumbing, Heating & Air and that Dewayne provided excellent service during the installation process. Your feedback is greatly appreciated!
Rita F.
1 week ago
Jeff was wonderful to work with! He was very kind and informative! He worked on our Heating and Air unit. Would absolutely use him again and we highly recommend him!
Response from the owner:Thank you, Rita Ferrin, for your fantastic 5-star review of Ward Plumbing, Heating & Air! We're thrilled to hear that Jeff provided you with excellent service on your heating and air unit. Your recommendation means a lot to us! We look forward to assisting you again in the future.
Mark L.
2 weeks ago
Bradley did an excellent job installing a kitchen facet and disposal. He ran into several obstacles and managed each one successfully. The cost of the service was a bit higher than I thought it would be but at the end of the day it was done professionally and I would never have been able to do it on my own.
Response from the owner:Thank you, Mark Linehan, for your 5-star review of Ward Plumbing, Heating & Air! We're thrilled to hear that Bradley provided excellent service while installing your kitchen faucet and disposal. It's great to know he handled the obstacles professionally. We appreciate your perspective regarding the cost, and we're glad you're satisfied with the outcome. If you need any further assistance with plumbing or HVAC, feel free to reach out!
Wendy V.
2 weeks ago
Jeremy and Jeff were amazing. They never let a “tricky” install stop them. They were upfront and honest, and the final job exceeded our expectations. Thank you guys for finishing the job as it should be done, and not leaving me without hot water! You are appreciated.
Response from the owner:Thank you, Wendy Vargo, for your wonderful 5-star review of Ward Plumbing, Heating & Air! We're thrilled to hear that Jeremy and Jeff provided exceptional service during your installation. Your satisfaction is our priority, and we're glad we could ensure you had hot water. We appreciate your kind words and support!
Jim C.
2 weeks ago
I have been a satisfied Ward's customer for 10 years.
Response from the owner:Mr. Coffin, Thank you for your loyal business over a decade!
Kathryn R.
2 weeks ago
Technicians were polite and knowledgeable. Explained all work to be done. Left worksite clean.
Response from the owner:Thank you, Kathryn Roberts, for your wonderful 5-star review! We're glad to hear that our technicians were polite and knowledgeable, and that they took the time to explain the work thoroughly. At Ward Plumbing, Heating & Air, we strive to maintain a clean worksite and provide excellent service. We appreciate your feedback!
Diane B.
2 weeks ago
Dave and Justin did an excellent job. They were professional and courteous while showing total respect for our home. I highly recommend them!
Response from the owner:Thank you, Diane Bennett, for your wonderful 5-star review of Ward Plumbing, Heating & Air! We're thrilled to hear that Dave and Justin provided you with professional and courteous service during your professional HVAC installation. Your recommendation means a lot to us!
Ryan B.
2 weeks ago
Great work Dewayne and Levi!
Response from the owner:Thank you, Ryan Brumfield, for your fantastic 5-star review! We're thrilled to hear you were pleased with the work Dewayne and Levi did. At Ward Plumbing, Heating & Air, we strive for excellence on every visit. We appreciate your support!
Sue J.
2 weeks ago
We were overdue in having maintenance done on our HVAC. Jeff did a great job in taking care of everything. He explained everything to us and was very professional. A reasonable price too. Will definitely continue using Ward Plumbing, Heating and Air!
Response from the owner:Thank you, Sue Jones, for your 5-star review! We're thrilled to hear that Jeff provided you with excellent service and professionalism during your HVAC maintenance visit. We appreciate your trust in Ward Plumbing, Heating & Air and look forward to serving you again in the future!
T & S S.
2 weeks ago
Very happy with service tech. He was through and found issues immediately, had part on truck, Also had HVAC running back running at full potential.
Response from the owner:Thank you, T & S Smith, for your fantastic 5-star review of Ward Plumbing, Heating & Air! We're thrilled to hear that our service technician was thorough and quickly resolved your HVAC issues. Your satisfaction is our priority! If you need anything else related to HVAC or plumbing, feel free to reach out.
Jean W.
2 weeks ago
These guys worked really hard and did a great job ! Very conscientious about their work. It was expensive but you get what you pay for.
Response from the owner:Thank you for your 5-star review, Jean White! We're thrilled to hear that you found our team at Ward Plumbing, Heating & Air to be hardworking and conscientious. We appreciate your recognition of the quality of our services, even if it came at a higher cost. If you need anything in the future, please don’t hesitate to reach out!
Jeanie W.
2 weeks ago
Water heater repair. Brad did an excellent job. He was here in a timely manner, explained many things about our aging water heater , serviced it and provided estimates to replace it. We will definitely call him back when we are ready to replace it. Knowledgeable and efficient.
Response from the owner:Thank you for your 5-star review, Jeanie White! We're glad to hear that Brad provided excellent service during your water heater repair in FRanklin from Ward Plumbing, Heating & Air. Your satisfaction is our priority, and we look forward to assisting you when you're ready for the replacement. If you need anything in the future, just let us know!
Billy F.
2 weeks ago
Their crew were professional, polite, and went the extra mile to solve problems that were not of their making.
Response from the owner:Thank you, Billy, for your 5-star review of Ward Plumbing, Heating & Air! We're thrilled to hear that our crew's professionalism and dedication made a positive impact on your experience. If you need any further assistance with plumbing or HVAC, please don't hesitate to reach out. We appreciate your support!
Peter B.
2 weeks ago
Levi is The Man ( with helper Steve). Professional, knowledgeable, timely and competent. And reasonably priced. Thanks Levi! Recently Alan C came out for leak diagnosis. Nice guy with good advice on other potential issues. Thanks Alan!
Response from the owner:Thank you, Peter, for your outstanding 5-star review of Ward Plumbing, Heating & Air! We're thrilled to hear that Alan was able to assist you with the leak diagnosis and offer valuable advice. We appreciate your support and look forward to serving you again!
Glenn M.
3 weeks ago
Very professional
Response from the owner:Hi Glenn, Thank you for your 5-star review about the professional service we provided. We are so thrilled to have provided such a great experience and appreciate you taking the time to leave this review! Thank you again for your review, and have a great day! Sincerely, Ward Plumbing, Heating & Air
Deb J.
3 weeks ago
Dwayne took care of everything in a professional and efficient manner! He described the job thoroughly and sent excellent documentation of everything he did. We highly recommend Dwayne and Ward Plumbing!
Response from the owner:Thank you, Deb Jansen, for your 5-star review! We're thrilled to hear that Dwayne provided professional and efficient service at Ward Plumbing, Heating & Air. Your recommendation means a lot to us! If you need any additional plumbing or HVAC assistance, feel free to reach out.
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