Matthew was very informative and friendly.
Alan was awesome. He told me exactly what to do now we have heat
Allen Cochran from Ward Plumbing, Heating and Air, Came out to do our bi-annual preventative maintenance on our dual fuel unit. He was extremely nice and knowledgeable. He explained what all he was doing and answered all my questions. He discovered we have a leak and we going to have Ward fix it in the near future. So happy we are a part of the Ward Guard program.
We used Ward’s for the first time this weekend. We are very pleased with Andrew and his helper, they were informative as to our needs, realistic in price, and speedy in repairing our lines. The Saturday availability it a bonus as well. Thank you!
Ward Plumbing, Heating & Air are simply awesome. Great customer service, communication, and service. This is why this company has such outstanding reviews. Grateful that we found such a wonderful company.
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Allen was very thorough with his work. He found out that certain things were not quite the way they should had been after being installed by another company, that my builder used. One blatant example is that the warranty was never register for the HVAC system with Rheem, as well as the air handler for the 10-year period.
Answered all my questions in detail, explained installation process and cost in detail and arrived on the date and time promised. Thank you, D.M.
Matt was absolutely wonderful. It was 14° the first night I was here & I had no heat. I called the AC company I usually use for my unit. I was told the soonest available appointment would be in a week, and they did not offer emergency services. I was so stressed from other issues besides no heat. I was relieved when I saw Matt show up and he had a big smile on his face. He was very professional and knowledgeable. He saw how stressed I was and immediately started conversing with me and put me at ease. Ward Plumbing and Heating you have a new loyal customer thanks to Matt!
We have had Ward Guard service for almost 2 years and are very happy with our decision. Each seasonal tune up we have had Allen service our heat pump. He is very knowledgeable and does a great job explaining what work was done and are confident that we are well taken care of. Would definitely recommend Ward for heating and cooling needs!
Professional diagnostics and went the extra mile to get it fixed dave and seth did a great job and in a short time as well had a whole new heat pump installed
Our heat pump stopped working recently. I called Wards the Tuesday before Thanksgiving and the technician, Jeff N, came to my home Wednesday, did his troubleshooting and got the heat back on. Jeff was pleasant and professional and I would highly recommend he and Ward Plumbing, Heating & Air.
Ward’s technician was able to find a wiring problem that was driving up our heat bill. They are top notch and joining their membership program is worth it’s weight in gold!
Techs were amazing and incredibly politeWe’ve had 2 other companies come out to resolve humidity and units running constantly. Neither fixed either issue and Jeff knocked both out in an hour. He does an incredible job
Thomas and Red did a great job installing our wifi water shutoff system today. They were on time, professional, and personable.
Matthew D came to check on the heating portion of my HVAC. He was thorough and quock. Answered my questions. I’m happy.
Jared did an amazing job explaining everything he was doing and why. Made me feel very comfortable and would definitely call them again for any future services. Thank you for hiring employees that care and go above and beyond.
We just had a new system installed. David, Josh, and Seth were the installers, they were very knowledgeable and professional. Very happy with Ward Plumbing, Heating and Air.
Jeff fixed the issue very quickly. He was courteous and honest.
Exceptional knowledge combined with exceptional service. Best I have worked with!
Great job & great service! Very timely
Great service, knowledgeable, and easy to schedule. Our heat wasn't working and he fixed it pretty quickly. Thanks so much!
Very pleased with the service. Austin was friendly, knowledgeable and professional. Will definitely use Ward's again.
Andrew arrived on time and was very courteous and quick. And the customer service rep who took the initial service order, was fantastic to work with.
Excellent service! Extremely helpful and nice.Highly recommend Matthew D.
Fantastic and efficient, I highly recommend!
Austin was prompt and professional. He was very respectful of my home. Ward has been nothing short of wonderful to work with!
Austin was fantastic. Being our home is a second home and we are not there during servicing it's nice to have a company and technician we can count on to do a trustworthy job!
Gennie Lou Tucker
Ward sent out quickly and completed work timely. I appreciate Brad for all his work.
Great service ,very knowledgeable !
I been very happy with all services that they have provided. They make sure everything works properly. Having the membership is worth it.Daniel was concerned about the water being dirty after installing a new faucet in my bathroom. He went beyond to find out why water was dirty which was resolved. The hot water heater needed to be cleaned and water filter needed to be changed. This was completed during my appointment. I highly recommend Wards.
I worked with Andrew on several occasions and he was thorough, professional and knowledgeable.
Dude was quick and good.
Very professional and helpful
Jeff is fantastic and has been very helpful with all of our HVAC needs.
Excellent service. Well pleased
Great experience, explanations & friendly.
Vanyanna Rickie Kendall
Joel Coffey, from Ward Plumbing, was great!! Got to the bottom of the problem very quickly and gave us great instructions and tips to keep things running smoothly!! We’ll use Ward Plumbing again and highly recommend Joel Coffey******Honest, skilled and down to earth!
Quick and efficient. Glad I found this service.
The guys from Ward plumbing were professional and just wonderful. We will defintely use Ward Plumbing again.
Ward Plumbing has been great to work with. Our HVAC technician,.was friendly, on time, took time to answer any questions, and we also appreciate his competency!
Excellent work,very professional and great prices!Will definitely call in future if needed!very Through and great work and cleanup! Also so helpful with all my questions
Hunter was professional and showed up when he said he would. Recommend
Our professional was Hunter Johnson. He was so understanding and quick to solve our problem. Ward Plumbing and Heating is our go-to plumbing and heating company.