Nancy-George DeSain
1728343116
Sam and Aaron come by to replace kitchen sink line. Removed existing line and replaced with newline. Had to work in a crawl space under house. Worked diligently; answered any questions I had. Impressed! Will call Ward in future for plumbing needs.George DeSain---------------------------------------------------------------------------------------------------------Andrew stopped by to diagnose a problem with the clothes washer. When the washer discharges water, the water tends to over flow the standpipe. He installed a more stable piping system for the water coming from the washer. Because our house is a 1970s home and contains cast iron drain piping, he recommended that we apply a sewer auger to remove buildup on the drain pipe. We concurred with his recommendation.This is the second time Andrew has handled a problem for us. He is quite diligent and works to solve the problem. Would be pleased to have him return for any future problems.George DeSainRobby came by to repair toilet; turned out to be a simple solution. Did a good job; kept me informed.Anthony replaced the " cartridges" in two showers. Replaced the shower heads also. In his assessment of the work to be done, he determined it was not as extensive as he first thought. Hence, charge was less than estimated.
Andy K
1728324471
Elijah and Brad did a great job installing a whole house water filter for us. Very clean installation, double checked for leaks, etc … extremely courteous. Highly recommend. Price seemed reasonable and fair. Would definitely use Ward again, and ask for same team if available.
Herb Van der Ven
1728318312
Very professional. Great service.
Nancy Watkins
1728318100
The service we received from Ian was excellent! He arrived ahead of schedule, diagnosed the problem within minutes, presented a very reasonable estimate, and fixed the problem. Highly recommend Ian and Ward Plumbing, Heating & Air.
Gail Payne
1728229855
Excellent service and info
Holly M
1728218691
Matt D was professional and friendly. We were very pleased with his job servicing our HVAC. He took time to explain how my unit works and what he was doing.
Daniel Lawing
1728191946
Nicholas was very professional and clean with his work. A superior job that was built to last. Thank you
Tom Consbruck
1728157736
Great service and efficient
Gerry L. Kelly
1728143839
Thank you Jeff! Your quick and expertise service was greatly appreciated.
Michael Stoufer
1728133251
We had a new HVAC system installed to replace a 20+ year old system on its last legs. Clay and Damien were our installers and they did a tremendous job. Clay’s knowledge is amazing and I learned a lot watching them do the work. I am so pleased that I chose Ward PHA to be our service provider for our system.
Dean Slusser
1728088715
Very professional and knowledgeable! Enjoyed seeing Steve again.
Violets Inspring
1728071591
Great quick service on our toilet repair. Highly recommend!
Linda Louise
1728068072
Ian was thorough and professional. He did an excellent job of explaining everything. Ward is a great company. Thank you for responding quickly and employing Ian.
Patti Petersen
1727906350
Nathan and his assistant were very easy to work with. They solved our water problem. They cleaned up everything and took the empty boxes with them. I highly recommend Nathan.
Craig Bradley III
1727904739
Steve is very diligent and courteous, hope he comes back in the spring
Leslie Knight
1727879979
Very efficient...polite and courteous!
Vilda Brannen
1727712952
The Ward team arrived on time and promptly went to work to help resolve our water outage. They were professional and kept us informed about what they found and what needed to be done. At the end of their visit, we once again had water. This was the goal. Thanks to Jen B his team was awesome
Michael Fox
1727438629
Absolutely first rate. Would recommend Ward.
Sharon Hinshaw
1727275299
WardsHVAC and Plumbing here today to figure out a thermostat issue! Jeff was here promptly and let me know when he was arriving. He figured out the problem quickly and the system is running again efficiently! I really appreciate good work! Haywood County area...Sharon H
Tim Hill
1727235217
On time professional friendly service
Nell Parris
1727200721
Austin D. showed up promptly..Very pleasant and impressive..diagnosed and repaired problem in few minutes...thank you for job well done...GREAT quality work...will definitely use again
Deborah Kennedy
1727188829
Daniel provided detail information on what needed to be done. He described and showed what he did to fix the issue and why the water pressure was so low. He was very professional and great personality. Brad assisted him on the job, and he was very professional and helpful. This is the first job that Ward Plumbing has performed for us, and we will definitely use them again if needed. As a matter of fact we are going to sign up for their annual maintenance service. Thanks for having such great employees.Also very helpful to receive texts letting me know that Daniel was on his way. He actually was able to get here about 3 hours earlier than scheduled.
Richard E. Tarvin
1727132600
Nick was punctual for our appointment. Did a tour of what we needed and was very professional in every way. He took his time looking and making suggestions that would update our system. After he had studied our system he sat down with us and went over everything that he was going to do. Explained the estimate and our choices. Made the date earlier than we had expected and sent all that we had discussed in an email. Nick M was very professional and never seemed to be in a hurry to leave until we had no questions. Highly recommend!!
Larry Hern
1727120716
Technician Jeff Neumann was on time, very courteous, knowledgeable, and thorough! A delightful young man… Quite an asset to your company!
Tuck Krehbiel
1727109375
Steve S did a great job installing our whole house dehumidifier. .
A. Michael Edwards
1727107550
Excellent work and communication, reasonable pricing. Highest recommendation.
Nathan Burgess
1726929604
Service was great showed up early Saturday morning. Looked at my well pump pressure gage diagnosed the problem and had it fixed within the hour.
Mike Neal (Mike)
1726923182
Installation was excellent and the unit works great. Very quiet. Heats and cools quickly. Clay did an excellent job installing the controls. Very Happy.
Julie Barber
1726844864
Quick and professional! I appreciated the transparency and the expertise that was provided! Very friendly and answered all questions! I would highly recommend!
Terry Woods
1726842926
Great and courteous service
Stan Holt
1726839559
Always appreciate good customer service and a willingness to help me understand how I can maintain some things myself
Nancy Otting
1726768398
Ian was very friendly and helpful. He took the time to answer all of my questions.
Jeffrey Jennes
1726747338
Jesse was very helpful and friendly.
Charles Murray
1726579530
Jeb was great! Completed the job in half the time estimated and saved me a bunch of money. Great service.
Aletia Romano Wilk
1726401772
The Ward team was amazing, they really went out of their way to get my job completed quicker than expected. They confirmed that everything was working before they left. I highly recommend them!
Sidney M McCully
1726322900
Nicholas and Jeremy did an outstanding job installing our new water monitoring and shut off system. They set up the on-line app and explained its operation and capabilities clearly so we feel confident using them. We really appreciate their professionalism and highly recommend their services.
Mark Landry
1726316131
Alan was very professional.
Leanna Meadows
1726247752
Wards Heating and Plumbing Service great bunch of people to have to your home for Heating and air and Plumbing. They Replumbed our home and did a fantastic job. Turns out short time later we have heat pump issues so I called them back. Their tech today was Jesse, he was very professional and explained all my options and took time to answer my questions. I feel very confident in explanations he provided. I would hands down recommend Wards to anyone.
Tim Phelan
1726187293
Joel and Jake did a great job. Very thorough and friendly. Thanks
