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24/7 Emergency Service Available!

Reviews


For Emergency Service, Please Call 828-586-WARD.

Amy Bennington
Amy Bennington
1701714736
Matthew was very informative and friendly.
Stacy Gibson
Stacy Gibson
1701708399
Alan was awesome. He told me exactly what to do now we have heat
Vicky McPherson
Vicky McPherson
1701648265
Allen Cochran from Ward Plumbing, Heating and Air, Came out to do our bi-annual preventative maintenance on our dual fuel unit. He was extremely nice and knowledgeable. He explained what all he was doing and answered all my questions. He discovered we have a leak and we going to have Ward fix it in the near future. So happy we are a part of the Ward Guard program.
Rhonda Copper
Rhonda Copper
1701618098
We used Ward’s for the first time this weekend. We are very pleased with Andrew and his helper, they were informative as to our needs, realistic in price, and speedy in repairing our lines. The Saturday availability it a bonus as well. Thank you!
Michael Tinnon
Michael Tinnon
1701458920
Ward Plumbing, Heating & Air are simply awesome. Great customer service, communication, and service. This is why this company has such outstanding reviews. Grateful that we found such a wonderful company.
Allen was very thorough with his work. He found out that certain things were not quite the way they should had been after being installed by another company, that my builder used. One blatant example is that the warranty was never register for the HVAC system with Rheem, as well as the air handler for the 10-year period.
Joyce Cooper
Joyce Cooper
1701436191
Answered all my questions in detail, explained installation process and cost in detail and arrived on the date and time promised. Thank you, D.M.
Katrina Gray
Katrina Gray
1701398601
Matt was absolutely wonderful. It was 14° the first night I was here & I had no heat. I called the AC company I usually use for my unit. I was told the soonest available appointment would be in a week, and they did not offer emergency services. I was so stressed from other issues besides no heat. I was relieved when I saw Matt show up and he had a big smile on his face. He was very professional and knowledgeable. He saw how stressed I was and immediately started conversing with me and put me at ease. Ward Plumbing and Heating you have a new loyal customer thanks to Matt!
Steve Travis
Steve Travis
1701392945
We have had Ward Guard service for almost 2 years and are very happy with our decision. Each seasonal tune up we have had Allen service our heat pump. He is very knowledgeable and does a great job explaining what work was done and are confident that we are well taken care of. Would definitely recommend Ward for heating and cooling needs!
doyle green
doyle green
1701303175
Professional diagnostics and went the extra mile to get it fixed dave and seth did a great job and in a short time as well had a whole new heat pump installed
Calvin Walker
Calvin Walker
1701301442
Our heat pump stopped working recently. I called Wards the Tuesday before Thanksgiving and the technician, Jeff N, came to my home Wednesday, did his troubleshooting and got the heat back on. Jeff was pleasant and professional and I would highly recommend he and Ward Plumbing, Heating & Air.
Monica Buchanan
Monica Buchanan
1701286095
Great service
Jonathan Gaska
Jonathan Gaska
1701282155
Ward’s technician was able to find a wiring problem that was driving up our heat bill. They are top notch and joining their membership program is worth it’s weight in gold!
Kevin Kester
Kevin Kester
1701281850
Techs were amazing and incredibly politeWe’ve had 2 other companies come out to resolve humidity and units running constantly. Neither fixed either issue and Jeff knocked both out in an hour. He does an incredible job
Mark Ludwigsen
Mark Ludwigsen
1701276689
Thomas and Red did a great job installing our wifi water shutoff system today. They were on time, professional, and personable.
Steve Terry
Steve Terry
1701207891
Matthew D came to check on the heating portion of my HVAC. He was thorough and quock. Answered my questions. I’m happy.
Amy Falconer
Amy Falconer
1701197512
Jared did an amazing job explaining everything he was doing and why. Made me feel very comfortable and would definitely call them again for any future services. Thank you for hiring employees that care and go above and beyond.
Gail N
Gail N
1701195758
We just had a new system installed. David, Josh, and Seth were the installers, they were very knowledgeable and professional. Very happy with Ward Plumbing, Heating and Air.
David Nardon
David Nardon
1701192608
Jeff fixed the issue very quickly. He was courteous and honest.
Exceptional knowledge combined with exceptional service. Best I have worked with!
Matthew Ramsey
Matthew Ramsey
1701107736
Great job & great service! Very timely
Carrie Powell
Carrie Powell
1701098264
Great service, knowledgeable, and easy to schedule. Our heat wasn't working and he fixed it pretty quickly. Thanks so much!
Very pleased with the service. Austin was friendly, knowledgeable and professional. Will definitely use Ward's again.
Edison Frazer
Edison Frazer
1700684031
Andrew arrived on time and was very courteous and quick. And the customer service rep who took the initial service order, was fantastic to work with.
Jeff Henson
Jeff Henson
1700676489
Excellent service! Extremely helpful and nice.Highly recommend Matthew D.
Dustin Allen
Dustin Allen
1700671510
Fantastic and efficient, I highly recommend!
Kristy McCall
Kristy McCall
1700664827
Austin was prompt and professional. He was very respectful of my home. Ward has been nothing short of wonderful to work with!
Mark L
Mark L
1700625308
Austin was fantastic. Being our home is a second home and we are not there during servicing it's nice to have a company and technician we can count on to do a trustworthy job!
Ward sent out quickly and completed work timely. I appreciate Brad for all his work.
Frank Skulski
Frank Skulski
1700490323
Great service ,very knowledgeable !
I been very happy with all services that they have provided. They make sure everything works properly. Having the membership is worth it.Daniel was concerned about the water being dirty after installing a new faucet in my bathroom. He went beyond to find out why water was dirty which was resolved. The hot water heater needed to be cleaned and water filter needed to be changed. This was completed during my appointment. I highly recommend Wards.
lynn griffin
lynn griffin
1700241487
I worked with Andrew on several occasions and he was thorough, professional and knowledgeable.
Dude was quick and good.
Penny Jaskalen
Penny Jaskalen
1700150566
Very professional and helpful
Megan Albert
Megan Albert
1700074226
Jeff is fantastic and has been very helpful with all of our HVAC needs.
Jimmy Beth
Jimmy Beth
1699996527
Excellent service. Well pleased
Teresa Bryant
Teresa Bryant
1699978432
Great experience, explanations & friendly.
Joel Coffey, from Ward Plumbing, was great!! Got to the bottom of the problem very quickly and gave us great instructions and tips to keep things running smoothly!! We’ll use Ward Plumbing again and highly recommend Joel Coffey******Honest, skilled and down to earth!
Tj Held
Tj Held
1699899052
Quick and efficient. Glad I found this service.
amysusannem2696
amysusannem2696
1699660781
The guys from Ward plumbing were professional and just wonderful. We will defintely use Ward Plumbing again.
Charles M
Charles M
1699564380
Ward Plumbing has been great to work with. Our HVAC technician,.was friendly, on time, took time to answer any questions, and we also appreciate his competency!
Tanya Tesner
Tanya Tesner
1699393075
Excellent work,very professional and great prices!Will definitely call in future if needed!very Through and great work and cleanup! Also so helpful with all my questions
Hunter was professional and showed up when he said he would. Recommend
Scott Lyon
Scott Lyon
1699101439
Our professional was Hunter Johnson. He was so understanding and quick to solve our problem. Ward Plumbing and Heating is our go-to plumbing and heating company.
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