Skip to main content
1600+ 5 Star Google Reviews

Heater Maintenance

Ward Plumbing, Heating & Air Is Your Go-To Choice For Heater Maintenance Service in Sylva, North Carolina and The Surrounding Areas.

  • 2000+ 5-Star Google reviews

  • 24/7 Emergency Service

  • Online Scheduling and Estimates

For Emergency Service, Please Call 828-586-WARD.

Schedule Service

Do you like staying warm during those cold winter months? Regular heating maintenance is key to cozy winter living. No matter your type of heating system, Ward Plumbing, Heating & Air can keep it running. We’re available 24/7 for prompt and professional service. Call us at 828-785-4912 to schedule maintenance today!

What Is Included In Heating Maintenance?

Heating maintenance is the best way to ensure your system will function properly all winter long. Heating maintenance is a preventative service that aims to catch underlying malfunctions, perform preventative tasks, and repair components as needed. This service includes a wide variety of routine tasks that vary depending on the type of heating system your home utilizes. Below are the components we will focus on during heating maintenance in Sylva, NC.

Air Filters

You should replace your filter every three months at the most. During maintenance, we’ll check your filter and either replace or clean it as needed. This ensures the best air quality and highest energy efficiency.

Component Lubrication

Your furnace and heat pump depend on fragile moving pieces within the motor. Your service technician lubricates all the pieces to ensure they last a long time.

Leaks

Leaks in your gas line pose a serious risk to your home, family, or business. With regular maintenance, we can catch the leak before it becomes dangerous.

Air Flow

With hindered airflow, your heater can’t deliver warm air evenly to your rooms. With preventative maintenance, you avoid uncomfortable cold spots.

Safety Controls

Your system’s safety controls include the flame sensor and carbon monoxide detectors. Your HVAC professional confirms these work correctly, allowing your family worry-free sleep.

Belts

Belts are vulnerable to drying out, cracking, fraying, and snapping. Without a belt, you’re left out in the cold. We’ll make sure that doesn’t happen.

Thermostat

A poorly functioning thermostat causes a wide variety of problems. During maintenance, we’ll tune it up and ensure it sends the correct readings to your heater.

Benefits Of Heating Maintenance

Scheduling regular heating maintenance is essential for your home comfort. The preventative service provides an array of benefits for you, your home, and heating unit such as:

Extended Lifespan

Depending on the type of heater, your system should last between 15 and 25 years. Regular system maintenance extends the life of your heating system by cutting down on wear and tear and ensuring each component is operating efficiently.

Energy Savings

Without maintenance, your furnace, boiler, or heat pump runs less efficiently. Reduced efficiency means your system works harder and causes higher utility bills, so it’s important to schedule heating maintenance to reduce costs.

Reduced Repairs

Preventative maintenance saves you money in the long run on repairs. Without a technician inspecting each component before winter begins, you will likely face the consequences of multiple heater repairs at inconvenient times. When you spend a little money now, you’ll avoid expensive repairs in the future.

Increased Safety

Your furnace uses several features to keep you healthy and prevent carbon monoxide or natural gas leaks. Maintenance verifies the system works properly so you can worry less about safety concerns.

Better Comfort

When your furnace doesn’t function at peak performance, your comfort suffers. Whether your air becomes lukewarm or stinky, maintenance prevents issues and guarantees exceptional air quality. You can enjoy the many activities winter brings with peace of mind that your heating system is working properly.

When To Schedule Heating Maintenance

While it is never too late to take care of your heating system, we suggest scheduling heating maintenance in the fall season. The fall season is recommended, because it is before your heating system is running full time. This allows a technician to properly prepare your unit before you need it most.

Call Ward Plumbing, Heating & Air For All Your Heating Needs

No matter your heating system, Ward Plumbing, Heating & Air can keep it running safely and efficiently. We’re available 24/7 for prompt and professional heating maintenance. Don’t risk expensive repairs in the future. Call us at 828-785-4912 to schedule maintenance today!

Repair or Replace Calculator

Calculator for the $5,000 rule

The $5,000 rule is an industry accepted rule for determining whether to repair or replace an HVAC system. Multiply the age of your equipment by its estimated repair cost. If the outcome is under $5,000, you should probably repair. If over $5,000, you should replace.

  Loading…
X
=
Disclaimer: This information is provided as general guideline only. Please contact Ward Plumbing, Heating & Air directly to assure you are making the best decisions about your HVAC system.

Give us a call at 828-586-WARD to schedule your service or estimate.

Image of a Ward technician with a customer
Book Online Today

We’ve made it easier than ever before to schedule your service. 

Schedule Service
Don’t Just Take Our Word For It…

See What Your Neighbors Are Saying About Ward!

Excellent
Ward Plumbing, Heating & Air
4.9
Based on 2630 reviews
See all reviews
review us on
Ryan L.
Well, there I was standing in my closet with a leaking pipe from a shower drain, I was knee deep in water, all I could do was call WARD. They sent an Amazing rescue party. Alan and Andy fixed a shower drain leak we had, fast, polite, all around amazing individuals.
Mark Anthony H.
Austin did an incredible job getting the heat running and everything sorted out. He helped me save a little money by offering the maintenance plan which I highly recommend. He was professional, polite, and own point he knew exactly what he was doing. I’m so glad these guys could get to the house in such a short notice right here at Christmas time it means the world to me and of course to the guest that are staying at the house

Jeff came back to the House for a secondary issue. As usual, he was very professional, and very confident with his performance. He identified the problem, ordered the part and got back with me as soon as he had an estimate. Jeff is very skilled and knowledgeable. I appreciated the way he explained exactly what the issue was is coworker Matt was on top of things as well. Highly recommend these guys.
Response from the owner:Hello Markanthony, Thank you for sharing your experience with Ward Plumbing, Heating & Air. We are thrilled that Jeff was able to assist you with your problem and that you appreciate his efforts. We understand how important it is for our customers to feel taken care of. We are glad that we could offer you the quality service you deserve. Thank you for choosing Ward Plumbing, Heating & Air!
Joe A.
Nicholas M. Installed a tankless water heater in our home in Waynesville NC. He do an outstanding job. His professionalism was obvious by the way he meticulously prepared the site, installed the tankless, and finished the job. I was impressed with the way he did the installation, it was professional in every way. Thank you Sir for a job well done. Joe A.
Response from the owner:Dear Joe Anderson, Thank you for taking the time to leave such a positive review for our company, Ward Plumbing, Heating & Air. We are thrilled to hear that you had a great experience with our technician, Nicholas M. It's wonderful to know that his professionalism and attention to detail in installing your tankless water heater was evident, and that you were impressed with the end result. We truly appreciate your kind words and your recommendation. Thank you for choosing us for your plumbing and HVAC needs in Waynesville. If there is anything else we can assist you with in the future, please do not hesitate to reach out to us at (828) 586-WARD. Thank you again for your support. Best, Ward Plumbing, Heating & Air
Sam E.
It’s hard to find honest reliable people in a lot of the trades these days. However the gentlemen that came out from Wards were professional, honest, and extremely educated with our plumbing needs. Kinda felt like I was just having a family member help me out. Thumbs up 👍
Kenneth M.
Fast and friendly very good to deal with
Response from the owner:Dear Kenneth Moody, thank you for sharing your 5-star experience with Ward Plumbing, Heating & Air. We are thrilled to hear that our team provided fast and friendly service and made your experience a positive one. We greatly appreciate your feedback and value your business. Thank you again for choosing us. If there is anything else we can assist you with, please do not hesitate to reach out by calling or text messaging (828) 586-WARD. Thank you!
RB M.
Punctual, friendly and informative
Colleen M.
Steve did an excellent job on our 6-month maintenance today.
Response from the owner:Hello, Colleen Murphy. On behalf of all of us at Ward PH&A, thank you for the opportunity to provide professional plumbing services! We appreciate your business and you taking time to let us know you had a 5-Star experience with Michael Hunt. Please also let us know when you need 5-Star HVAC service! Thanks again! Your Friends at Ward Plumbing, Heating & Air 🙂
Anthony D.
Excellent communication, service and results!!!
THANK YOU!
Response from the owner:Thank you, Anthony Degina, for your 5-star review! We're thrilled to hear that you experienced excellent communication and service with our team. Your satisfaction is our priority! If you need anything else, feel free to call or text us any time. We're always here to help.
Zach
Great service and technician. Very fast and helpful.
Response from the owner:Thank you, Zach, for your 5-star review of Ward Plumbing, Heating & Air! We're thrilled to hear you had a great experience with our technician. Your satisfaction is our priority, and we appreciate your feedback!
Forest K.
Very good service call. On time and thorough with enough explanation of service call.
Response from the owner:Dear Forest, Thank you for taking the time to share your 5-star review of Ward Plumbing, Heating & Air. We are thrilled to hear that you had a positive experience with us. Our team takes great pride in being professional, on time, and thorough, so we are happy to know that our efforts did not go unnoticed. We also appreciate your feedback on our explanation of the service call. At Ward Plumbing, Heating & Air, we strive to provide top-notch service to our customers. We are grateful for your business and look forward to serving you in the future. If you ever need any assistance with your plumbing, heating, or air conditioning, please do not hesitate to reach out to us at (828) 586-WARD. Best regards, Ward Plumbing, Heating & Air
Michael M.
Great guys and great work.
Response from the owner:Thank you, Michael, for your 5-star review! We're thrilled to hear you had a positive experience with Ward Plumbing, Heating & Air. Our team always strives to deliver great service. If you need anything in the future, don’t hesitate to reach out!
Josh H.
Very proffesoal
Response from the owner:Thank you, Josh Haines, for your 5-star review! We're glad to hear you found Ward Plumbing, Heating & Air to be very professional. If you need any further assistance, feel free to reach out!
Courtney S.
Wards is awesome. I’ve watched the business grow in this area, and I am so glad to have them here. I’ve also worked some of their company parties as restaurant staff, and they all seem to genuinely enjoy each other and even their bosses.
Response from the owner:Thank you, Courtney, for your fantastic 5-star review! We're thrilled to hear that you appreciate Ward Plumbing, Heating & Air and our growth in the community. It’s great to know our team’s camaraderie shines through. Your support means a lot to us!
Tina H.
Alan Curtin did an excellent job, we had no hot water and he diagnosed the issues quickly, explained the causes and got it fixed. He was professional, efficient and kind.
Response from the owner:Hi, Tina. Thank you so much for your loyal business and kind feedback about your experience with Nick M.! We appreciate your business and hope we can help you with any HVAC needs too!
Kathy S.
Alan C is an amazing young man. Very knowledgeable and well-spoken. Wonderful to do business with him.
Response from the owner:Thank you for the fantastic 5-star review, Kathy! We’re thrilled to hear about your positive experience with Alan at Ward Plumbing, Heating & Air. Your feedback means a lot to us, and we appreciate your business!
Marjorie W.
Ian K. arrived for an A/C inspection, introduced himself, and made friends with the dog. He spent two hours here, replaced the filter, did a thorough inside and outside evaluation, called me down to see a batch of ants he’d found in the unit, and generally performed a thorough and friendly service which he documented with photos. I am confident our system is now operating optimally. Thanks, Ian!
Response from the owner:Thank you for your glowing review, Marjorie! We are delighted to hear that Ian was so friendly when he arrived for an A/C inspection. We are especially delighted that he used photos to document the service, so that you can feel confident your system is now operating optimally. On behalf of the team at Ward Plumbing, Heating & Air, we thank you for sharing your experience and look forward to continuing to serve you in the future.
Joel C.
Great service
Response from the owner:Hi Joel, Thank you so much for your 5-star review! We are delighted to hear that you appreciated the service provided by Ward Plumbing, Heating & Air! It's always a pleasure to provide our customers with quality, reliable service so that you can continue to enjoy your home. Please feel free to contact us again if you need any assistance in the future. All the best, Ward Plumbing, Heating & Air
Karen L
Steve S. was on time, efficient and very professional. Great guy. We would recommend Steve S. and Ward Pro for all your heating and air needs. Love the bi-annual maintenance program!
Response from the owner:Dear Karen L, Thank you for taking the time to leave us a 5-star review for your recent experience with Ward Plumbing, Heating & Air! We are thrilled to hear that you had a positive experience with our service technician, Ian K. It is always our goal to provide prompt, polite, and professional service to our customers. We are proud to have Ian on our team and will make sure to pass along your kind words to him. Thank you for also mentioning that Ian took the time to explain everything he was doing. We believe in transparent service and want our customers to understand the work being done. We appreciate your support and would give Ian 10 stars as well, if we could! If you have any further questions or concerns, please do not hesitate to reach out to us at (828) 586-WARD. Our team is always happy to assist you. Thank you again for choosing Ward Plumbing, Heating & Air for your HVAC & plumbing needs. Best regards, Ward Plumbing, Heating & Air
Amanda I.
Jeremy was very knowledgeable and kept us informed every step. He made sure we were all o. The same page before moving forward. Will definitely be using Ward in the future.
Response from the owner:Dear Amanda, thank you so much for taking the time to leave us a 5-Star review. We are thrilled that Jeremy provided you with knowledgeable and informative service. We always strive to keep our customers on the same page throughout the process. We appreciate your support and look forward to serving you again in the future. Thank you for choosing Ward Plumbing, Heating & Air!
Rhonda M.
It was the third time someone had been to my house to fix my heat. Jesse S came and stayed until he found the problem. It took him about 2 and a half hours but he fixed it. He was very nice and knew what he was doing. I appreciate him very much.
Response from the owner:Ms. Messer, Thank you and your family for choosing Ward P&H. We appreciate your business very much, as well as you taking the time to provide feedback. We’ll be sure Dave and Cole know how pleased you are and look forward to serving you when you have HVAC and Plumbing needs. Thank you again, Brad B. Waldrop General Manager Ward Plumbing & Heating
Kim T.
Prompt and efficient service . Very nice to work with
Response from the owner:Dear Kim, Thank you so much for taking the time to leave us a 5-star review! We truly appreciate your kind words and are thrilled that you had an exceptional experience with our team at Ward Plumbing, Heating & Air. We take pride in providing top-quality services to our customers, and we are thrilled to hear that you were satisfied with our work. Your support means the world to us, and we hope to have the opportunity to work with you again in the future. Thank you again for choosing Ward Plumbing, Heating & Air and for your recommendation. If you ever need any plumbing, heating, or air services, please don't hesitate to give us a call or text at (828) 586-WARD. Warmly, The Ward Plumbing, Heating & Air Team
Patricia C.
Ian and the service team gave good explanation of issues and options. Seth and the crew did a great job with installation of our new system.
Response from the owner:Dear Patricia, thank you so much for taking the time to leave us a glowing 5-star review! We are thrilled to hear that you have had consistently prompt service at Ward Plumbing, Heating & Air. Ian is a valued member of our team and we are delighted to hear that he provided you with clear explanations and various options for your HVAC needs. If you need assistance in the future, please don't hesitate to reach out to us at (828) 586-WARD. Thank you again for choosing us! -Ward Plumbing, Heating & Air
Don G.
Alan and his associate at Ward did an incredible job resolving my Plumbing issue. I won't hesitate to use them again when I have Plumbing issues.
Great job, guys.
Response from the owner:Thank you for the encouraging review, Don. Ward Plumbing, Heating & Air is glad to hear that you were happy with our service and we look forward to working with you again in the future. It's our goal to provide top-notch plumbing and HVAC services and we appreciate your business. If you ever have any issues, please don't hesitate to give us a call or text at (828) 586-WARD. Thank you again and have a great day!
Ron C.
Excellent service by Steve today .. very professional...
Response from the owner:Hello Ron, Thank you so much for your positive feedback! We're delighted to hear that Jeff provided you with excellent service. Here at Ward Plumbing, Heating & Air, we always strive to provide our customers with the highest quality of service, and it's so gratifying when our efforts are recognized. Thank you for your kind words, and please let us know how we can help you in the future! Warm regards, The Ward Plumbing, Heating & Air (Haywood) Team
Mike S.
Ian knows HVAC. He was polite, friendly, answered all my questions, and was thorough. So glad I signed up for Ward Service.
Response from the owner:Hi Mike! We're so sorry that you experienced a system issue on Christmas Eve, but we are so glad that Jeff N was able to restore your system quickly. We pride ourselves on prompt, knowledgeable, and courteous service. We are grateful to have been able to help you on such a special day, and we thank you for taking the time to leave us your positive feedback. We appreciate your kind words and look forward to helping you in the future. Thank you for choosing Ward Plumbing, Heating & Air!
Alba G.
Jeremy was very polite and very efficient.
Response from the owner:Thank you for leaving a 5-star review, Alba! We are so pleased that Jeremy provided you with excellent service. We appreciate that you took the time to share your positive experience with our company, and we are grateful for your support. We value your feedback and we are always here for you if you need anything in the future. Thank you again for choosing Ward Plumbing, Heating & Air!
C brent L.
We’ve been Wards customers for a couple of years now, and all our interactions have been first rate. As for our latest service call, Ian was great - professional, efficient. Thanks!
Response from the owner:Hi Brent, Thank you so much for the kind words! It means a lot to us that you were able to experience the top-notch service that we strive to provide. We are very proud of our team here at Ward Plumbing, Heating & Air and your feedback just adds to the reputation we have built in the community. Thank you again! - Your friends at Ward PH&A
Mike A.
Jessie worked hard all afternoon replacing compressor on Trane heat pump. Only to find the new compressor was no good. Third compressor on 1 1/2 year old unit.

Update - 12 days and still no solution! No return of my call for status!
Response from the owner:Hi Mike, Thank you so much for the 5-star review! We're thrilled to hear that Cole and Jessie were able to install your new furnace and heat pump efficiently. At Ward Plumbing, Heating & Air, we strive to provide the best possible customer service and we're delighted to hear that we have succeeded in doing so. Thank you for your support and for choosing us for all of your home comfort needs!
Barbara B.
Nick did an excellent job diagnosing my water pressure issue. He was professional and polite and explained everything very well. I would highly recommend Ward.
Response from the owner:Hi Barbara, we appreciate you taking the time to leave us a 5-star review, and for your valued business as member of our WardGuard club! We're thrilled to hear that Steve always provides excellent service during your WardGuard maintenance visits. We pride ourselves on our professionalism and it's great to know that it shines through in our interactions with our customers. We'll be sure to pass along your kind words to Steve. Thank you for choosing Ward Plumbing, Heating & Air for your HVAC and plumbing needs. We look forward to serving you again in the future. - Ward Plumbing, Heating & Air
ted E.
Very helpful and understanding. JEB came out and did an excellent job. Very informative and helpful!
Response from the owner:Dear Ted Evans, thank you for taking the time to leave a 5-star review for Ward Plumbing, Heating & Air! We are thrilled to hear that our technician, Jeb, provided excellent service and was informative and helpful throughout the process. We are always here to help with your plumbing, heating, and air needs. Thank you for choosing us!
Jim G.
Friendly knowledgeable technicians
Response from the owner:Thank you for choosing Ward Plumbing, Heating & Air, Jim! We're so glad you had a pleasant experience with one of our technicians. Your kind words of praise are greatly appreciated, and we hope you will continue to depend on us for all your plumbing and HVAC needs. Thank you again for your 5-star rating--we truly appreciate it!
b W.
Wonderful personality and a extremely knowledgeable tech.
Response from the owner:Dear B Wilson, thank you for leaving us a 5-star review! We are thrilled to hear that our technician displayed not only great expertise but also a wonderful personality. That is the type of service we strive to provide for all our customers. We appreciate your support and hope to serve you again in the future. - Ward Plumbing, Heating & Air
Stacy Heines S.
Ward Heating and Air did an outstanding job from the sales team, Jeremy Cody to the installers Dave G. And Luke. Explaining the process and wanting to make it perfect was very noticeable. Bonus, it was originally scheduled for 2 weeks out and they knew that I didn't have any heat and was able to come much sooner before the cold front comes in. I would definitely hire them again.
Thanks for doing such a wonderful job!
Response from the owner:It was a pleasure working with you, Stacy. We're glad that our team, including Jeremy, Cody, Dave, and Luke, was able to provide you with a great experience and that we were able to accommodate your schedule. We appreciate your kind words and would be happy to work with you again in the future. Thank you for choosing Ward Plumbing, Heating & Air!
Hugh C C.
I was very satisfied with this service call. He came during the anticipated time frame, called me when he arrived, then called me with the results when he was ready to leave.
Response from the owner:Thank you for taking the time to leave this kind 5-star review, Hugh. We are thrilled to hear that you were satisfied with your service call from Ward Plumbing, Heating & Air. Our team always strives to arrive within the scheduled time frame and keep our customers informed throughout the process. It was a pleasure working with you and we look forward to serving you again in the future. Thank you for choosing us for your HVAC & plumbing needs. - The Ward Plumbing, Heating & Air Team
SueK V.
The tech was prompt, polite, thoughtful. He is a welcome technician at my home. Great service.
Response from the owner:Hi, SueK Volgas. Thank you for choosing WARD PH&A for professional HVAC services. We appreciate your business and you taking time to let us know you had a 5-Star experience with Steve Saunooke. Please also let us know when you need 5-Star plumbing service! Thanks again, Your Friends at Ward Plumbing, Heating & Air 🙂
Robbie S
Very professional and finished in timely manner. Arrived in the window of time that was given.
Response from the owner:Hello, Robbie S. Thank you for choosing WARD PH&A for professional Plumbing services! We appreciate you taking time to let us know you had a 5-Star experience with Charlie Crowe and will be sure he knows you appreciate his efforts. Please also keep us in mind when you need 5-Star HVAC services!
Kaye G.
Called Ward plumbing on Friday afternoon after I discovered a leak in my office. They scheduled me a service call on Saturday afternoon, so thankful because I had to turn off my water.
Technicians Alan and Caleb arrived promptly this afternoon. Found my leak and repaired but also checked out my house throughly. So pleased and Alan and Caleb were perfect gentleman
Highly recommend Ward Plumbing
Response from the owner:Dear Kaye Gibbs, thank you for taking the time to leave a 5-star review for Ward Plumbing, Heating & Air. We are happy to hear that you had a positive experience with our prompt and thorough service. We are glad to have been able to repair your leak and check out your house thoroughly. It was our pleasure to serve you and we are grateful for your recommendation. Thank you for choosing Ward Plumbing, Heating & Air. If you have any future plumbing or HVAC needs, please do not hesitate to contact us via call or text message at (828) 586-WARD
Holly G.
Honest company. They came out to my house, but could not help me with my issue and I was refunded. Very knowledgeable of everything they’re doing with class.
Response from the owner:Dear Holly Greenwald, thank you so much for taking the time to leave us a 5-star review! We are grateful for your positive feedback and are glad to hear that you found us to be an honest and knowledgeable company. Our team always strives to provide top-notch service with professionalism and class. While we were unable to help you with your issue, we are happy to have provided you with some helpful guidance. If you ever need any future plumbing, heating or air services, please don't hesitate to reach out to us at (828) 586-WARD. Thank you again for choosing Ward Plumbing, Heating & Air
David R.
Andrew did a great job fixing our water pressure issues. He arrived on time and completed the repair for a fair price. The work was performed to the utmost standards.
Response from the owner:Hello David, thank you so much for taking the time to leave us a 5-star review for Ward Plumbing, Heating & Air. We are thrilled to hear that Andrew was able to fix your water pressure issues and provide you with excellent service. Customer satisfaction is our top priority and we are glad to know that we met your expectations. Thank you for choosing us and we look forward to serving you again in the future. Warm regards, Ward Plumbing, Heating & Air.
Marlo W.
Excellent plumbing service by Alan Curtin of Ward Heating and Cooling in Highlands NC.
Response from the owner:Dear Marlo, Thank you for taking the time to leave a 5-star review for Ward Plumbing, Heating & Air. We are thrilled to hear that you had an excellent experience with Alan C. at your home in Highlands. We appreciate you choosing us for your plumbing needs and we're glad that we were able to provide you with a top-quality service. We're proud to have Alan as part of our team and we'll make sure to pass along your positive feedback to him. We want to say a big thank you for your support and we look forward to serving you in the future. Best regards, The team at Ward Plumbing, Heating & Air
Keith R.
Joe was prompt, thorough, and informative when investigating and resolving our HVAC concerns. We very much apprecate his service and will very likely use Ward again for HVAC needs in the future.
Response from the owner:Dear Keith Raker, Thank you for taking the time to leave a 5-star review for Ward Plumbing, Heating & Air. We are thrilled to hear that Joe provided prompt, thorough, and informative service while resolving your HVAC concerns. Our team is dedicated to providing excellent service and we are grateful for your recognition. We are honored to have the opportunity to serve you and we hope to be your go-to company for all of your future HVAC & plumbing needs. If you ever need our services again, please don't hesitate to reach out to us at (828) 586-WARD. Thank you again for choosing Ward Plumbing, Heating & Air. Sincerely, Ward Plumbing, Heating & Air
Mystical P.
Excellent service, expert advice and a great customer experience 👍
Response from the owner:Hi Mystical, thank you so much for taking the time to leave us such a glowing review! We are thrilled to hear that you had an excellent experience with our team and received expert advice. We aim to provide top-notch customer service and we are glad we could deliver that for you. Your recommendation means everything to us. We appreciate your support and hope to assist you with any future plumbing, heating, or air needs. - Ward Plumbing, Heating & Air
Robert P.
Very prompt service and respectful employee working at your company
Response from the owner:Dear Robert, thank you for your 5-star review for Ward Plumbing, Heating & Air! We are ecstatic to hear that our team provided prompt and respectful service. Your satisfaction is our top priority. If there is ever anything else we can assist you with, please don't hesitate to reach out to us via phone or text message at (828) 586-9273. Thank you for choosing Ward Plumbing, Heating & Air for your HVAC & plumbing needs. - The Ward Plumbing, Heating & Air Team
T Renée R
Alan came and fixed my plumbing issues quickly. Happy to have him do the job!
Response from the owner:Thank you, T Renée R, for taking the time to leave a 5-star review for Ward Plumbing, Heating & Air! We are thrilled to hear that Alan provided quick and efficient service for your plumbing needs. We are grateful to have him on our team. If you need any further assistance, please do not hesitate to reach out to us by calling (828) 586-WARD. Thank you for choosing us for your plumbing & HVAC needs!
helen B.
timely ,patient and professional !Austin was also a pleasant man with a smile.
Response from the owner:Dear Helen, We are thrilled to hear about your recent positive experience with our team at Ward Plumbing, Heating & Air! Thank you for taking the time to leave such kind words about our timely and professional service. We are also glad you enjoyed working with our technician, Austin, who always brings a smile to his work. Thank you again for choosing us for your plumbing, heating, and air needs. We truly appreciate your business and are grateful for your support. If you ever need our services in the future, please do not hesitate to reach out. We are always here to help. Best regards, Ward Plumbing, Heating & Air
Babs N.
Beautiful work and very accurate also very informative
Response from the owner:Dear Babs Nicholson, Thank you so much for your glowing review of our work at Ward Plumbing, Heating & Air! We are thrilled to hear that our services were able to meet your expectations and that you found our work to be beautiful and accurate. We always strive to provide our customers with the best possible experience and are glad to know that we were able to achieve that with you. We also appreciate your kind words about our team being informative. At Ward Plumbing, Heating & Air, we prioritize keeping our customers informed and involved every step of the way. It means a lot to us that this was reflected in your experience. Thank you again for your support and for taking the time to leave us a 5-star review. It truly means the world to us. We hope to have the opportunity to work with you again in the future! Sincerely, Ward Plumbing, Heating & Air
Sherry Z.
Everything was very good. Technician was very professional and will continue to work with Ward Plumbing and Heating for all our needs.
Response from the owner:Dear Sherry Zardinskas, thank you for choosing Ward Plumbing, Heating & Air for your HVAC & plumbing needs. We are thrilled to hear that our technician was professional and met your expectations. Our team takes pride in providing excellent service and we look forward to continuing to work with you in the future. Please reach out to us at (828) 586-WARD if you ever need our assistance. Thank you for your 5-star review and support. - Ward Plumbing, Heating & Air
Jeff B
Great technician, very kind and professional.
Explained in detail what was needed to repair water leak from frozen pipe fitting.
Great people to work with.
Thank you !!
Response from the owner:Dear Jeff B, we are thrilled to hear about your positive experience with our technician at Ward Plumbing, Heating & Air. Thank you for taking the time to leave us a 5-star review and for your kind words about our team. We are happy to have been able to help and explain the repair process in detail for your water leak. We truly appreciate your business and hope to work with you again in the future. Thank you for choosing Ward Plumbing, Heating & Air!
Mark L
Austin was fantastic. Being our home is a second home and we are not there during servicing it's nice to have a company and technician we can count on to do a trustworthy job!
Response from the owner:Hi Mark, thank you for leaving such a glowing review for us! We are so proud of Austin and are glad you were able to entrust him with taking care of your second home. We really appreciate your feedback. If you're ever in need of our services again, please give us a call at (828) 586-WARD so we can help you out. Thanks again!
Jeremy H.
Full install of new unit. Phenomenal service by George C and his partner. Great job and kudos to the men and women that work at Ward. Always top shelf!!
Response from the owner:Mr. Hyatt, Thank you for your loyal business and for taking time to provide such encouraging feedback about your experience with Terry and Bobby!
Pamela W.
Ward Plumbing is very organized. When an appointment is made, they send a text & email to confirm. And also a call to confirm. When Daniel was on his way, I got another email/text. The problem was resolved after a couple uses of the snake. I will call them again when I need them!!
Response from the owner:Dear Pamela Winn, Thank you for your 5-star review for Ward Plumbing, Heating & Air! We're happy to confirm that you had an excellent experience with our team. It means a lot to us that you took the time to share your positive feedback. Your satisfaction is our top priority, and we are grateful to have been able to assist you. Please let us know how we can help you in the future. Warm regards, The team at Ward PH&A
Robin M.
Andrew was prompt, professional and courteous. He was able to find our problem and fix it!
Response from the owner:Dear Robin Marzullo, thank you for taking the time to leave a 5-star review for us here at Ward Plumbing, Heating & Air. We are thrilled to hear that Andrew provided you with prompt, professional, and courteous service. We are also glad he was able to find and fix the issue. If you have any further plumbing, heating, or air needs, please don't hesitate to reach out to us at (828) 586-WARD. Thank you again for choosing us and for your kind words. Best regards, Ward Plumbing, Heating & Air.
ssterchi
Austin was great. Friendly and efficient, and also thorough. All the technicians are so sweet with my dog, and I really appreciate that.
Response from the owner:ssterchi, Thank you for your choosing Ward PH&A for professional HVAc Services! We really appreciate your business, encouraging feedback, and your dog! We’re happy to confirm you had a great experience with Austin, and look forward to serving you again in the future when you have Plumbing, Air Conditioning or Heating needs.
Matthew W.
Ward came with high recommendations and so far they have lived up to them. Will was great and very clear in communication of cost and options. His work was top notch as well. I plan to continue to use Ward for plumbing needs moving forward.
Response from the owner:Dear Matthew Wiedle, Thank you for taking the time to leave such a kind review for our team at Ward Plumbing, Heating & Air. We truly appreciate your feedback and we are thrilled to hear that we have met your expectations so far. Will is a valuable member of our team and always strives to deliver clear and top-notch services to our customers. We are glad to have earned your trust and we look forward to serving your plumbing needs in the future. Keep in mind that our lines of communication are always open if you have any further questions or concerns. You can reach us at (828) 586-WARD. Thank you again for your support, and we hope to continue providing you with exceptional service. Best regards, The Ward Plumbing, Heating & Air team
Sarah B.
Being new to the area I had no idea who to call for a plumbing leak and was happy to find out they do HVAC too! Communication has been great and the technicians/plumbers are so friendly and knowledgeable. Super easy company to work with.
Response from the owner:Hi, Sarah Brown. From all of us at WARD PH&A, thank you for the opportunity to provide professional HVAC services. We appreciate your business and you taking time to let us know you had a 5-Star experience with Matthew Deas. Please also let us know when you need 5-Star plumbing service! Thanks again, Your Friends at Ward Plumbing, Heating & Air 🙂
Rosalía M.
Great work, not so expensive, and most importantly, very safety.
Response from the owner:Dear Rosalía McHattie, We are grateful for your kind words about our services at Ward Plumbing, Heating & Air. We are thrilled to hear that you found our work to be of great quality, affordable, and most importantly, safe. We take great pride in our work and customer satisfaction is our top priority. Thank you for choosing us for your plumbing, heating and air needs. If you ever need assistance again, please do not hesitate to contact us at (828) 586-WARD. Best regards, Ward Plumbing, Heating & Air
Debbie B.
Elijah and Joel were great. The communication was clear and they were very professional with their work. Everything was explained and they took care of all of the plumbing issues we were having. We will use them for all of our plumbing needs in the future.
Response from the owner:Thank you so much for taking the time to leave us a 5-star review, Debbie! We are thrilled to hear that Elijah and Joel provided clear communication and professional work during their visit. Our team at Ward Plumbing, Heating & Air always strives to explain and take care of any plumbing issues our customers may have. We appreciate your trust in us and would be happy to assist with any future plumbing or HVAC needs. Thank you for choosing Ward PH&A!
Josh B.
Promt and quick to diagnose and fix the issue I had and even added in a new shut off
Response from the owner:Dear Josh, thank you for choosing Ward Plumbing, Heating & Air for your plumbing needs. We are glad to hear that our team was prompt and efficient in diagnosing and fixing the issue, and that you were pleased with the additional shut off valve. We appreciate your 5-star review and hope to work with you again in the future. Thanks again! - Ward Plumbing, Heating & Air
Keith S.
Professional, honest, knowledgeable and efficient. Great service.
Response from the owner:Dear Keith Starr, thank you for taking the time to leave us a 5-star review! Our team at Ward Plumbing, Heating & Air is thrilled to hear that our service was professional, honest, knowledgeable, and efficient. We aim to provide the best experience for our customers, and we are glad that we were able to deliver that for you. Thank you for choosing us for your HVAC & plumbing needs, and we look forward to working with you again in the future. Sincerely, the Ward Plumbing, Heating & Air team
Steven M.
Alan and Red were prompt, courteous and knowledgeable. We developed a plan after trouble shooting the issue. Great service.
Response from the owner:Thank you, Steven, for leaving us a shining 5-star review! We are thrilled to hear that our technicians, Alan and Red, provided prompt, courteous, and knowledgeable service for you. It's always our goal to develop a plan that solves any issues and leaves our customers completely satisfied. Thank you for choosing Ward Plumbing, Heating & Air for your plumbing & HVAC needs.
Rich B.
These folks are so professional and know their craft.
Response from the owner:Hi, Rich Brown. Thank you for choosing WARD PH&A for professional HVAC services. We appreciate your business and you taking the time to let us know you had a 5-Star experience with Austin Dill. Please also let us know when you need 5-Star plumbing service! Thanks again, Your Friends at Ward Plumbing, Heating & Air 🙂
Mike W.
Super nice, professional, thorough & fast! Highly recommend!
Response from the owner:Hi Mike, Ward Plumbing, Heating & Air would like to extend our sincerest thanks to you for taking the time to leave us a 5-star review! We are thrilled to hear that you had such a positive experience with our team and appreciate your recommendation. It was a pleasure working with you and we hope to have the opportunity to serve you again in the future. Thank you for choosing Ward Plumbing, Heating & Air for your plumbing & HVAC needs!
George F.
Great experience with Ward HVAC. Ian K was excellent. Very personable and knowledgeable.
Arrived in the scheduled time frame checked all of the components and pinpointed the issue in a timely manner. I will continue to use Ward and Ian for my HVAC needs.
GFish
Response from the owner:Dear George, Thank you for trusting Ward Plumbing, Heating & Air with your HVAC needs. We are thrilled to hear that Ian provided you with an excellent customer experience during his visit. Ensuring our customers' comfort is our top priority, and we are glad that Ian was able to pinpoint the issue and provide a timely solution. We take great pride in our team's knowledge and professionalism, and we appreciate you acknowledging Ian's expertise. As a local business, we value your continued support and look forward to serving you in the future. If you ever encounter any issues with HVAC or plumbing, or have any questions, please do not hesitate to reach out to us at (828) 586-WARD. We are always here to assist you and ensure your satisfaction. Thank you again for choosing Ward Plumbing, Heating & Air.
Tommy H.
On time, professional, knowledgeable and courteous. Highly recommend them.
Response from the owner:Dear Tommy Henderson, Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that our team at Ward Plumbing, Heating & Air provided you with timely, professional, knowledgeable, and courteous service. Your recommendation means the world to us and we truly appreciate your support. Sincerely, Ward Plumbing, Heating & Air
Bob B.
Austin was on time, very friendly and knowledgeable. He checked our entire system and gave us his recommendation, which I felt comfortable with.

If you need HVAC service I recommend Ward Plumbing, Heating & Air.

I have been satisfied with the entire process, from the initial phone call through the service provided today.
Response from the owner:Thank you for such great feedback, Bob! We are glad to hear that you felt confident and respected during your experience with Allen. We appreciate your kind comments and that you have recommended us to others. Thanks again for taking the time to leave us the 5-star review! If you ever need help again, feel free to call or text us at (828) 586-WARD.
Tiffany G
My Mom is an older gal and truly called everyone we could think of in the HVAC business. We got Ward to come out a month ago within a day of calling, and today they sent someone this afternoon; to check the furance issue again. Their honesty is what sold my Mom on doing business with them. We recommend Ward to anyone. Sure there is competition but they show up when they say and are honest.
Thank you!
Response from the owner:Hi. Tiffany. We are glad to hear that our prompt and honest service left a positive impression on you and your family. It is our priority to provide exceptional customer service to all of our clients, especially our elderly customers. We appreciate your recommendation and hope to continue serving you in the future. As always, please feel free to contact us at (828) 586-WARD if you ever need our assistance again. Thank you for choosing Ward Plumbing, Heating & Air!
Russ F.
Great work, very knowledgeable, worked hard to get everything done
Response from the owner:Dear Russ, Thank you so much for taking the time to leave our company, Ward Plumbing, Heating & Air, a 5-star review. We are thrilled to hear that you were impressed with our work and found us to be knowledgeable. It means a lot to us that you noticed and appreciated our expertise. We are always here to help with any plumbing, heating, or air conditioning needs you may have in the future. Thank you again for choosing us. Best, Ward Plumbing, Heating & Air
Gary G.
Austin was real knowledgeable and polite couldn't ask for a better service call
Response from the owner:Dear Gary Greene, Thank you for choosing Ward Plumbing, Heating & Air for your HVAC & plumbing needs! We are grateful for your kind words about Austin's professionalism and expertise. It makes us proud to know that our team is providing top-notch service to our valued customers. We appreciate your support and look forward to serving you in the future! Sincerely, Ward Plumbing, Heating & Air Team
Wanda W.
I appreciate the service that Wards has given to us for many years for our heating & airconditioning needs.
Response from the owner:Hi, Wanda Wolfe. Thank you for choosing WARD PH&A for professional HVAC services. We appreciate your business, and you taking the time to let us know you had a 5-Star experience with Austin Dill. Please also let us know when you need 5-Star plumbing service! Thanks again, Your Friends at Ward Plumbing, Heating & Air 🙂
Susan W.
Prompt and courteous service. Austin was very professional and personable. Thank you!
Response from the owner:Hi Susan, Thank you for your 5-star review! We are thrilled to hear that you had a great experience with our team here at Ward Plumbing, Heating & Air. We strive to provide top-notch service to everyone and we are glad that you are satisfied. We hope to serve you again in the future. Thank you, The Ward Plumbing, Heating & Air Team
Isabelle P.
Joel was professional. He figured the source and cause of the water intrusion. Thank you for an excellent job.
Response from the owner:Dear Isabelle, Thank you so much for taking the time to leave us a wonderful 5-star review! We are delighted to know that our technician, Jeb, provided you with a professional and efficient service. At Ward Plumbing, Heating & Air, we prioritize delivering high-quality work and ensuring our customers are completely satisfied with our services. We are happy to hear that Jeb was able to identify the source and cause of the water intrusion. Our team continuously strives to provide top-notch solutions to all plumbing and HVAC issues. We appreciate your trust in our company and your kind words about Jeb's excellent job. Thank you once again for choosing Ward Plumbing, Heating & Air. If you ever have any questions or concerns, please do not hesitate to give us a call or text at (828) 586-WARD. We’re here to help! Best regards, The Ward Plumbing, Heating & Air team
Don D.
Steve from Ward was excellent and very knowledgeable about my heating issue, as well as all the equipment. I highly recommend Steve and Ward for your heating needs.
Response from the owner:Thank you so much for your wonderful review, Don! We are so happy to hear that Jeff was able to provide excellent service and that you would recommend him and Ward Plumbing, Heating & Air. We strive to make sure our customers have an exceptional experience with us, and we are thrilled to hear that you have such great feedback for us!
Will B.
Really wonderful service by friendly people. Jeb and James were super helpful and considerate. I even asked them to try and work as quietly as possible, because my son was napping, and they went above and beyond to make sure he didn’t wake up. The work was done quickly and professionally. 12/10, five thumbs up, 6 stars, I would ask them to come be dinner guests, and definitely will call Ward again and request them if and when issues arise.
Response from the owner:Hi Will, thank you for taking the time to leave this glowing review for our services at Ward Plumbing, Heating & Air. It was a pleasure working with you and we are thrilled that you were happy with your experience. We're especially grateful for your appreciation of our team members Jeb and James, who always go the extra mile to ensure our customers are satisfied. We are also glad that your son was able to sleep peacefully while we worked. Your 6-star rating and kind words mean the world to us. We would be honored to be your dinner guests and look forward to serving you in the future. If any issues arise, do not hesitate to contact us at (828) 586-WARD. Thank you for choosing us!
Mike F.
I had my HVAC system go through a routine checkup today by Ward Heating and Air. Our technician was Ian K. Ian did an excellent job. He was extremely professional and polite. We highly recommend both Ward Heating and Air and we also recommend Ian K. You won't be disappointed.
Response from the owner:Dear Mike, Thank you for taking the time to share your experience with us! We are thrilled to hear that you were satisfied with the service provided by our technician Ian K. It is our priority to ensure that our customers receive the highest level of professionalism and we are glad that Ian delivered that for you. Your recommendation means a lot to us and we appreciate your trust in our team and services. Should you ever need any future assistance with your HVAC system or with plumbing, please do not hesitate to reach out to us at (828) 586-WARD. We are always here to help. Thank you again for choosing Ward Plumbing, Heating & Air. We truly value your business! Best, Ward Plumbing, Heating & Air
Deetra H.
This company and staff are the best my technician Jessie was a wonderful person and very knowledgeable of the problem and fixed it quickly Great Job jessie Thank You and all those at Ward Heating and plumbing
Response from the owner:Thank you, Deetra Huff!
js_loader
Read More Reviews