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1600+ 5 Star Google Reviews

Heater Repair


Ward Plumbing, Heating & Air Is Your Go-To Choice For Heater Repair Service in Sylva, North Carolina and The Surrounding Areas.
  • 2000+ 5-Star Google reviews

  • 24/7 Emergency Service
  • Online Scheduling and Estimates

For Emergency Service, Please Call 828-586-WARD.

In Sylva, NC and surrounding areas, average winter temperatures can dip into the 20s. Sometimes, they’ll go even lower should a strong cold front come through. A dependable heating system is essential for the winter season, because it will keep you and other residents warm and cozy throughout all temperature drops.

Our team at Ward Plumbing, Heating & Air is available 24/7 for emergency and regular heating repair services. Our NATE certified technicians can quickly arrive at your home, identify the problem, and determine the best course of action to restore your home comfort.

When Do I Need Heating Repair?

While some heating repairs can be easy to identify, others are so subtle that you’ll miss them for days or even weeks on end. If you pick up on any of the following signs, you should call us to schedule a heating checkup:

  • Your heating unit makes erratic noises during operation.
  • The unit cycles abnormally (cycles last far longer than before or repeatedly stop and start).
  • Your vents produce a weak stream of air.
  • The heating cycles fail to take the chill out of the air.
  • Your energy bills have inexplicably gone through the roof.

When these issues crop up on your radar, don’t wait to get our team on the case! Your system could have a serious problem that will worsen without professional heating repair.

What Are Some Common Heating Problems?

When a heating system exhibits the above symptoms, it often has a problem with blockages, foreign objects stuck somewhere in the system, or component failure. We frequently encounter myriad issues requiring quick, simple fixes:

  • A dirty or ill-fitting air filter that restricts airflow
  • Broken or corroded electrical connections
  • A misconnected or outdated thermostat
  • Dusty or clogged components that need cleaning and detail work

How Can Ward PH&A Fix The Issue?

At Ward Plumbing, Heating & Air, we employ the same proactive approach to each service call, regardless of severity. Our technicians use the following protocol to assess, identify, and remedy the issue:

  • Inspect: First, we look at the components that may be the source of your issue. Our trained eyes are often enough to recognize issues through a keen visual inspection.
  • Troubleshoot: If we can’t identify the problem with a once-over, we may test how your system runs. Our technicians can pick up on any queues that non-professionals might miss. We’ll learn how the system works in its current condition.
  • Identify: The clues we pick up on typically indicate an obvious problem. After identifying the core issue, we can move on to repairs.
  • Solve: Whether we must replace, repair, or clean a part, we’ll solve the problem. Before leaving, our technicians ensure your system is back in working order.

Help Your Heating System Excel With Services From Ward Plumbing, Heating & Air

If you live in western North Carolina, let Ward Plumbing, Heating, & Air be your go to heating repair company! Our expert technicians proudly service all types and brands of heating systems to keep your home comfortable. Call 828-785-4912 for emergency HVAC assistance from Ward Plumbing, Heating & Air at any time.

Repair or Replace Calculator

Calculator for the $5,000 rule

The $5,000 rule is an industry accepted rule for determining whether to repair or replace an HVAC system. Multiply the age of your equipment by its estimated repair cost. If the outcome is under $5,000, you should probably repair. If over $5,000, you should replace.

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Disclaimer: This information is provided as general guideline only. Please contact Ward Plumbing, Heating & Air directly to assure you are making the best decisions about your HVAC system.

Give us a call at 828-586-WARD to schedule your service or estimate.


Don’t Just Take Our Word For It…

See What Your Neighbors Are Saying About Ward!


Gail P. ★★★★★ Excellent service and infoHolly M ★★★★★ Matt D was professional and friendly. We were very pleased with his job servicing our HVAC. He took time to explain how my unit works and what he was doing.Daniel L. ★★★★★ Nicholas was very professional and clean with his work. A superior job that was built to last. Thank youTom C. ★★★★★ Great service and efficientGerry L. K. ★★★★★ Thank you Jeff! Your quick and expertise service was greatly appreciated.Michael S. ★★★★★ We had a new HVAC system installed to replace a 20+ year old system on its last legs. Clay and Damien were our installers and they did a tremendous job. Clay’s knowledge is amazing and I learned a lot watching them do the work. I am so pleased that I chose Ward PHA to be our service provider for our system.Dean S. ★★★★★ Very professional and knowledgeable! Enjoyed seeing Steve again.Violets I. ★★★★★ Great quick service on our toilet repair. Highly recommend!Linda L. ★★★★★ Ian was thorough and professional. He did an excellent job of explaining everything. Ward is a great company. Thank you for responding quickly and employing Ian.Patti P. ★★★★★ Nathan and his assistant were very easy to work with. They solved our water problem. They cleaned up everything and took the empty boxes with them. I highly recommend Nathan.Craig Bradley I. ★★★★★ Steve is very diligent and courteous, hope he comes back in the springLeslie K. ★★★★★ Very efficient...polite and courteous!Vilda B. ★★★★★ The Ward team arrived on time and promptly went to work to help resolve our water outage. They were professional and kept us informed about what they found and what needed to be done. At the end of their visit, we once again had water. This was the goal. Thanks to Jen B his team was awesomeMichael F. ★★★★★ Absolutely first rate. Would recommend Ward.Sharon H. ★★★★★ WardsHVAC and Plumbing here today to figure out a thermostat issue! Jeff was here promptly and let me know when he was arriving. He figured out the problem quickly and the system is running again efficiently! I really appreciate good work! Haywood County area...Sharon HTim H. ★★★★★ On time professional friendly serviceNell P. ★★★★★ Austin D. showed up promptly..Very pleasant and impressive..diagnosed and repaired problem in few minutes...thank you for job well done...GREAT quality work...will definitely use againDeborah K. ★★★★★ Daniel provided detail information on what needed to be done. He described and showed what he did to fix the issue and why the water pressure was so low. He was very professional and great personality. Brad assisted him on the job, and he was very professional and helpful. This is the first job that Ward Plumbing has performed for us, and we will definitely use them again if needed. As a matter of fact we are going to sign up for their annual maintenance service. Thanks for having such great employees.Also very helpful to receive texts letting me know that Daniel was on his way. He actually was able to get here about 3 hours earlier than scheduled.Richard E. T. ★★★★★ Nick was punctual for our appointment. Did a tour of what we needed and was very professional in every way. He took his time looking and making suggestions that would update our system. After he had studied our system he sat down with us and went over everything that he was going to do. Explained the estimate and our choices. Made the date earlier than we had expected and sent all that we had discussed in an email. Nick M was very professional and never seemed to be in a hurry to leave until we had no questions. Highly recommend!!Larry H. ★★★★★ Technician Jeff Neumann was on time, very courteous, knowledgeable, and thorough! A delightful young man… Quite an asset to your company!Tuck K. ★★★★★ Steve S did a great job installing our whole house dehumidifier. .A. Michael E. ★★★★★ Excellent work and communication, reasonable pricing. Highest recommendation.Nathan B. ★★★★★ Service was great showed up early Saturday morning. Looked at my well pump pressure gage diagnosed the problem and had it fixed within the hour.Mike Neal (. ★★★★★ Installation was excellent and the unit works great. Very quiet. Heats and cools quickly. Clay did an excellent job installing the controls. Very Happy.Veronica G. ★★★★★ Jesse S. Did such an amazing job. I hope the company finds him as invaluable as I do. Thank you all for your stellar service.Russell Shade, J. ★★★★★ Steve S performed a fall maintenance checkup on our HVAC system. He arrived on time and was very knowlegeable on the system. He diagnosed an issue with the condenser's capacitor, explained it, quoted a changeout and performed the task. He was easy to communicate with and left the job site as he found it. Highly recommended.Julie B. ★★★★★ Quick and professional! I appreciated the transparency and the expertise that was provided! Very friendly and answered all questions! I would highly recommend!Terry W. ★★★★★ Great and courteous serviceStan H. ★★★★★ Always appreciate good customer service and a willingness to help me understand how I can maintain some things myselfCathleen S. ★★★★★ Wards Plumbing, Andrew,amazing fast, very knowledgeable service!!Recommend !! Very respectful.Nancy O. ★★★★★ Ian was very friendly and helpful. He took the time to answer all of my questions.Jeffrey J. ★★★★★ Jesse was very helpful and friendly.Charles M. ★★★★★ Jeb was great! Completed the job in half the time estimated and saved me a bunch of money. Great service.Aletia Romano W. ★★★★★ The Ward team was amazing, they really went out of their way to get my job completed quicker than expected. They confirmed that everything was working before they left. I highly recommend them!Sidney M M. ★★★★★ Nicholas and Jeremy did an outstanding job installing our new water monitoring and shut off system. They set up the on-line app and explained its operation and capabilities clearly so we feel confident using them. We really appreciate their professionalism and highly recommend their services.Mark L. ★★★★★ Alan was very professional.Leanna M. ★★★★★ Wards Heating and Plumbing Service great bunch of people to have to your home for Heating and air and Plumbing. They Replumbed our home and did a fantastic job. Turns out short time later we have heat pump issues so I called them back. Their tech today was Jesse, he was very professional and explained all my options and took time to answer my questions. I feel very confident in explanations he provided. I would hands down recommend Wards to anyone.Tim P. ★★★★★ Joel and Jake did a great job. Very thorough and friendly. ThanksCara G. ★★★★★ Jeff is very kind and knowledgeable. I recommend Ward.js_loader