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Ward Plumbing, Heating & Air Is Your Go-To Choice For Plumbing Service in Sylva, North Carolina and The Surrounding Areas.
  • 2000+ 5-Star Google reviews

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For Emergency Service, Please Call 828-586-WARD.

Your home’s plumbing system is one of the most important aspects of your comfort, however, plumbing can often be forgotten about until a problem arises. Many homeowners assume their plumbing system is working properly if their toilets continue to flush and hot water still comes from their faucets. However, some plumbing problems arise without notice, resulting in home damage and an inconvenient situation.

As a busy resident of western North Carolina, you need a service provider you can rely on and a team of plumbing professionals you can call at any time. Ward Plumbing, Heating, & Air is here to help the moment you experience plumbing issues in Sylva, NC and surrounding areas!

Water Heater Services

Your water heater supplies water at comfortable temperatures so you can enjoy things such as showers. What if it suddenly stops working the way you expect? Your shower, once the perfect place to decompress from your hectic day, suddenly transforms into an unpredictable experience, such as:

  • The water is scalding hot, making for a dangerous shower experience.
  • The water temperature fluctuates erratically.
  • You have to settle for lukewarm water at best.
  • You’ve noticed anomalies like strange sounds, nasty smells, and random system issues.

Our team of water heater experts can quickly identify the source of the problem and determine which solution is best for you and your plumbing system. We provide both water heater repair and replacement services to best fit your needs year-round.

Pipe Upgrades and Replacements

Homeowners can easily forget their plumbing pipes since these components remain hidden within walls, under cabinets, and under flooring. However pipes, like all materials, experience wear and tear and unseen challenges that gradually damage them such as:

  • Icy weather can freeze your pipes, causing them to burst and create a chaotic watery catastrophe in your home.
  • Pipes develop leaks as they age. These leaks drain water that can permanently damage your home’s structure without repair services.
  • A damaged pipe can increase your water bill, which wastes resources and drains your wallet.

Our technicians can quickly scope and fix the issue by upgrading a few pipe components or replacing irreversibly damaged pipes.

Drain Cleaning

As a homeowner, you might view your drains as dark, mysterious places inhabited by the monstrous gunk you must occasionally remove. While some home remedies can fix the clog, others can only be repaired by professionals. Below are scenarios you may experience.

  • Some clogs are located too far down the drain for your tools to reach.
  • You might encounter stubborn clogs that you simply can’t remove.
  • Minerals and residue can build up deep inside shower, sink, and toilet drains. Only professionals should tackle this task.

Our professionals can use the latest inspection technology to identify the cause of the clog and prevent it from happening in the future. Depending on the clog, our technicians will effectively remove the clog or replace the drain entirely.

Sewer & Water Line Services

How old is your home? Can you remember the last time a technician inspected or serviced your property’s sewage system? Sewer and water lines are located deep underground. Unlike your home’s drains, you can’t service these components with a drain snake or a plunger.

  • Tree roots gravitate toward sources of flowing water, making sewage and water lines prime targets for their growth.
  • Underground plumbing fixtures can corrode, too. Aging lines may require replacement services.
  • Just like your in-home drains, sewer lines are prone to build-up. Hydro-jetting equipment is an effective solution.

We have all the equipment and tools to accomplish projects involving underground plumbing structures, such as water and sewer lines.

Plumbing Fixture Installations

Most indoor plumbing fixtures consist of ceramic, porcelain, plastic, or a similar material. Although these materials can last for quite some time, you’ll eventually need to replace them.

How do you know which toilet or sink will fit with your plumbing system? How can you tell whether the fixture is installed correctly? By choosing our team, you don’t need to worry about the answers to these complicated questions. Our technicians can take on most major fixture installations, including:

  • Sinks
  • Toilets
  • Bathtubs
  • Showers
  • Faucets
  • Drains
  • Water heaters

If you notice a cracked, corroded, or dysfunctional fixture, give the Ward PH&A team a call! We’ll recommend the best fixtures for your home before embarking on the installation process. Once we finish, you can rest assured that we perfectly placed, sealed, and connected your new fixture.

Our team at Ward Plumbing, Heating & Air has provided excellent plumbing services to our western North Carolinian community for nearly five decades. Let us put that impressive plumbing experience to work for you. Call us at 828-785-4912 for immediate emergency services or to schedule regular services.

Repair or Replace Calculator

Calculator for the $5,000 rule

The $5,000 rule is an industry accepted rule for determining whether to repair or replace an HVAC system. Multiply the age of your equipment by its estimated repair cost. If the outcome is under $5,000, you should probably repair. If over $5,000, you should replace.

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Disclaimer: This information is provided as general guideline only. Please contact Ward Plumbing, Heating & Air directly to assure you are making the best decisions about your HVAC system.

Give us a call at 828-586-WARD to schedule your service or estimate.


Don’t Just Take Our Word For It…

See What Your Neighbors Are Saying About Ward!


Elena A. ★★★★★ Always a pleasure when he comes to the house!!! Thank u !Judy M. ★★★★★ Steve was very thorough and also explained our options clearly . Really happy with our experience today.Lou B. ★★★★★ I have used the plumbing and heating and air. Very pleased and more educated about the issues they repaired.Richard D. ★★★★★ Jesse S from Ward heating and Air did a very thorough annual inspection of our HVAC system and pointed out some issues with our unit. He was very professional and courteous at all times.Pam A. ★★★★★ Austin was great very professional, polite and friendly.Warren S. ★★★★★ Will was professional, knowledgeable, and efficient.Couldn't be more pleased.Tuck K. ★★★★★ Steve S did a great job today checking our furnaces and providing quotes for whole house dehumidifiers.Belinda M. ★★★★★ Jeb and Brad are amazing technicians. Our plumbing was a complex issue and not only did they correct and repair the problem, they showed genuine concern. Customer service second to none. We will not only recommend Wards services but also highly recommend Jeb and Brad.Thank you !Wayne & Belinda MitchellMill Creek- Mountain View Villas Units A, B & CFranklin NCjim W. ★★★★★ I always continue to gain confidence every time I call the organization. Sharp on the phone, way beyond courteous and I formative. And they don’t miss anything, including benchmark communication from start to finish. Now all their technicians have been champs todays ,Alan C,just seems to go a bit further with great customer experience.Found the problem quickly but I wanted to show more in case it wasn’t. He supported me, listened and offered feedback on the two or three things I was uncertain about. Then said nicely and confident. I’d like to do what I thought first then if not we will go to next step. Ok. And you know what Alan was right. Great work on fixing the problem with water and working with your client. Thanks again.Veronica G. ★★★★★ Steve was such an amazing tech, knowledgeable polite and so helpful. I love Ward Plumbing and can't imagine using any other service. I have full trust in knowing they can fix any issue I have and do it at a fair price.Alex B. ★★★★★ Elijah and Andrew were efficient and effective resealing toilet, leak no more.Sharon R. ★★★★★ 5 STAR! We had a 5 man team that came out to fix our old plumbing. Feels great to have a new system set up by a pro team who knew what they were doing. Respectful, polite, and friendly ! Thanks Joel, James, Willie and the other two!!Patricia H. ★★★★★ Steve let me know he was on his way so I could secure our dog. He was thorough and addressed all my questions and concerns!Tina S. ★★★★★ The service is always great.Sandra H. ★★★★★ Ward plumbing and Alan were great to work with. Excellent communication and very professional. They repaired our plumbing issue with much better products. Thanks!Dave C. ★★★★★ I love the fact that I have had a long time relationship with Ward and I have been very happy with them over the years. Jesse, the Tech today, was friendly and efficient. Thanks!Joyce D. ★★★★★ Thomas K. is a wonderful and friendly young man. He explained everything well.He was ready and willing to help anyway he could.Carroll T. ★★★★★ Thanks Allen for a great job ,and being very professional 👏 👍Rhonda B. ★★★★★ Welle and his helper were very polite and clean courteous. They were a pleasure. They were very quick once I got to work. I would truly recommend them to others.5 stars.Bob L. ★★★★★ I’m a service contractor myself with a service business in FL.Ian was very personable, knowledgeable & thorough.Billy in The call taking dispatch department was efficient and got us squeezed in a tight time schedule we had.Great jobD W ★★★★★ I have hired Ward heating & plumbing twice now. They installed 2 HVACs & recently a tankless hot water tank.They are always professional & courteous.Maya C. ★★★★★ We appreciated that there was such a prompt response from Wards. Ian was good natured, and efficient. Really good service call.Wanda B. ★★★★★ Great service by willAnthony B. ★★★★★ Great Service 👍Gayle H. ★★★★★ I am very happy with this service call. Great service. Excellent communication skills in explaining what I needed to know about the job. Very pleased with this companyMatthew W. ★★★★★ Ward came with high recommendations and so far they have lived up to them. Will was great and very clear in communication of cost and options. His work was top notch as well. I plan to continue to use Ward for plumbing needs moving forward.Nate Y. ★★★★★ We recently had Ward PH install mini-split AC / heat units at our home. George and his team were terrific and did a great job. Highly recommend them.Christine R. ★★★★★ On time, thorough, and outstanding overall communication. Very professional service and I will use them again for sure.Deana L. ★★★★★ Jeb and his assistant were very professional and knowledgeable. They were on time snd was able to diagnosis our problem with the water heater and master jazucci tub. Very satisfied with their service.Bill H. ★★★★★ Technicians arrived early for replacement of our ancient AC unit and installation of a new heat pump. When the old air ducts were removed the technicians found a way to seal up the openings through the walls. The area was cleaned up and looking good when the work was finished. Our new heat pump is doing a great job keeping us cool and comfortable.Zach M. ★★★★★ Ward Plumbing sent out on of there technician Ian. He was very courteous and professional. After I explained to him the issue I was have, he understood and immediately began to work. within the hour he had the issue diagnosed and walked me through the process of why it was an issue. Billing was easy and he explained to me future ways to keep my HVAC serviceable. Great job Ian and keep up the good work.Christa J. ★★★★★ Nick was knowledgeable about all the problems we are experiencing. He was patient and explained all of our options, without hesitation. I highly recommend him and his partner as technicians.Allen ★★★★★ Andrew and Jeremy were very professional, conscientious, and sympathetic. The 68 year old plumbing in our house presented them with some unique challenges. They were thorough in explaining the problems, and what could and could not be done.We had a follow up visit from Joel and his team to replace and upgrade most of the plumbing in our house. We thought he was awesome. He really worked and got a little creative to minimize the number of holes that had to be patched up by a drywall repairman.Another excellent visit from Joel. Very customer service oriented attitude.Virginia M. ★★★★★ Jesse was extremely efficient, knowledgeable and professional.Sharon H. ★★★★★ HVAC maintenance check today. Ian was on time, very personable, very detailed and efficient! Haywood County area...Sharon HSidney M M. ★★★★★ Nicholas and Tawney were both great. Nicholas explained and conducted the installation of the new water heater very professionally. Outstanding job and it was a pleasure to work with them. Highly recommended!Rebecca L. ★★★★★ Jesse was great and super informative! Thank you!steve r ★★★★★ Alan was extremely professional and helpful. My water issue is kind of complicated and his experience and expertise were top notch.T Q. ★★★★★ Jesse S.s kept me informed and answered all my questions. Everything was great.Carol B. ★★★★★ Everything was very professionally done. Very appreciative of Elijah E. and partner.Teresa B. ★★★★★ Great experience, explanations & friendly.Jeff B ★★★★★ Cole and Jesse provided an excellent, and good looking, installation in our old farmhouse. They were also friendly and professional, and made sure that all my questions were answered and that I was 100% satisfied with the way everything looked.I was also impressed with the sales and office staff. I highly recommend Ward for your next project, and you should ask for Cole and Jesse to do your install!!Rick A. ★★★★★ Service tech came on time first time. Was very knowledgeable and courteous. I highly recommend.js_loader