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Plumbing


Ward Plumbing, Heating & Air Is Your Go-To Choice For Plumbing Service in Sylva, North Carolina and The Surrounding Areas.
  • 2000+ 5-Star Google reviews

  • 24/7 Emergency Service
  • Online Scheduling and Estimates

For Emergency Service, Please Call 828-586-WARD.

Your home’s plumbing system is one of the most important aspects of your comfort, however, plumbing can often be forgotten about until a problem arises. Many homeowners assume their plumbing system is working properly if their toilets continue to flush and hot water still comes from their faucets. However, some plumbing problems arise without notice, resulting in home damage and an inconvenient situation.

As a busy resident of western North Carolina, you need a service provider you can rely on and a team of plumbing professionals you can call at any time. Ward Plumbing, Heating, & Air is here to help the moment you experience plumbing issues in Sylva, NC and surrounding areas!

Water Heater Services

Your water heater supplies water at comfortable temperatures so you can enjoy things such as showers. What if it suddenly stops working the way you expect? Your shower, once the perfect place to decompress from your hectic day, suddenly transforms into an unpredictable experience, such as:

  • The water is scalding hot, making for a dangerous shower experience.
  • The water temperature fluctuates erratically.
  • You have to settle for lukewarm water at best.
  • You’ve noticed anomalies like strange sounds, nasty smells, and random system issues.

Our team of water heater experts can quickly identify the source of the problem and determine which solution is best for you and your plumbing system. We provide both water heater repair and replacement services to best fit your needs year-round.

Pipe Upgrades and Replacements

Homeowners can easily forget their plumbing pipes since these components remain hidden within walls, under cabinets, and under flooring. However pipes, like all materials, experience wear and tear and unseen challenges that gradually damage them such as:

  • Icy weather can freeze your pipes, causing them to burst and create a chaotic watery catastrophe in your home.
  • Pipes develop leaks as they age. These leaks drain water that can permanently damage your home’s structure without repair services.
  • A damaged pipe can increase your water bill, which wastes resources and drains your wallet.

Our technicians can quickly scope and fix the issue by upgrading a few pipe components or replacing irreversibly damaged pipes.

Drain Cleaning

As a homeowner, you might view your drains as dark, mysterious places inhabited by the monstrous gunk you must occasionally remove. While some home remedies can fix the clog, others can only be repaired by professionals. Below are scenarios you may experience.

  • Some clogs are located too far down the drain for your tools to reach.
  • You might encounter stubborn clogs that you simply can’t remove.
  • Minerals and residue can build up deep inside shower, sink, and toilet drains. Only professionals should tackle this task.

Our professionals can use the latest inspection technology to identify the cause of the clog and prevent it from happening in the future. Depending on the clog, our technicians will effectively remove the clog or replace the drain entirely.

Sewer & Water Line Services

How old is your home? Can you remember the last time a technician inspected or serviced your property’s sewage system? Sewer and water lines are located deep underground. Unlike your home’s drains, you can’t service these components with a drain snake or a plunger.

  • Tree roots gravitate toward sources of flowing water, making sewage and water lines prime targets for their growth.
  • Underground plumbing fixtures can corrode, too. Aging lines may require replacement services.
  • Just like your in-home drains, sewer lines are prone to build-up. Hydro-jetting equipment is an effective solution.

We have all the equipment and tools to accomplish projects involving underground plumbing structures, such as water and sewer lines.

Plumbing Fixture Installations

Most indoor plumbing fixtures consist of ceramic, porcelain, plastic, or a similar material. Although these materials can last for quite some time, you’ll eventually need to replace them.

How do you know which toilet or sink will fit with your plumbing system? How can you tell whether the fixture is installed correctly? By choosing our team, you don’t need to worry about the answers to these complicated questions. Our technicians can take on most major fixture installations, including:

  • Sinks
  • Toilets
  • Bathtubs
  • Showers
  • Faucets
  • Drains
  • Water heaters

If you notice a cracked, corroded, or dysfunctional fixture, give the Ward PH&A team a call! We’ll recommend the best fixtures for your home before embarking on the installation process. Once we finish, you can rest assured that we perfectly placed, sealed, and connected your new fixture.

Our team at Ward Plumbing, Heating & Air has provided excellent plumbing services to our western North Carolinian community for nearly five decades. Let us put that impressive plumbing experience to work for you. Call us at 828-785-4912 for immediate emergency services or to schedule regular services.

Repair or Replace Calculator

Calculator for the $5,000 rule

The $5,000 rule is an industry accepted rule for determining whether to repair or replace an HVAC system. Multiply the age of your equipment by its estimated repair cost. If the outcome is under $5,000, you should probably repair. If over $5,000, you should replace.

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Disclaimer: This information is provided as general guideline only. Please contact Ward Plumbing, Heating & Air directly to assure you are making the best decisions about your HVAC system.

Give us a call at 828-586-WARD to schedule your service or estimate.


Don’t Just Take Our Word For It…

See What Your Neighbors Are Saying About Ward!


Phil W. ★★★★★ Very professional and on time! Their dispatch team is also a five star experience. Rear to find this level of expertise and professionalism these days.Victor S. ★★★★★ Ian K, was excellent, very knowledgeable, he explained everything well. I was very pleased with his work and I learned more about my system, thanks to him.Shea H. ★★★★★ Austin with Ward Plumbing came out to inspect our furnace. He was very professional, friendly, and thoroughly explained what the issues were and what options I had moving forward. I have dealt with many plumbing companies over the years, and this was by far the best experience I have had. I feel confident that the install team will do a wonderful job on the installation of our new furnace based on my first interaction with their staff. I also appreciate that I was given a firm price instead of an inaccurate estimate that in my experience never comes near the actual price after the job is finished. I will continue to do business with this company in the future.Kent M. ★★★★★ Great service from sales to install. Will recommend to anyone asking about plumbing or heating! Anthony was very professional and knowledgeableLisa C. ★★★★★ Jeff with Ward Plumbing Heating & Air was excellent. On time, professional, made it easy to understand my new thermostats.Jack E. ★★★★★ My expectations of the quality of service were fairly high based on the quality of the webpage and the communication that I had had with the staff before the appointment. Ian and Brandon exceeded my expectations. I highly recommend Ward to everyone.Jeffrey B. ★★★★★ The service was excellent. They were able to come out the same day. Alan was very good at explaining everything that needs to be done.Danielle A. ★★★★★ Jeb gave us a fairly quick diagnosis of the issue, and even though it was unfortunately something we can’t afford to fix he was able to give us all the different options for a solution.Tim P. ★★★★★ Elijah and Joe did a great job. Very thorough and friendly. ThanksOwen G. ★★★★★ Bobby Hill and his assistant did repairs on my water system. Both technicians were punctual, friendly, knowledgeable, and efficient- in short, professional. I highly commend them.Beckie W. ★★★★★ Andrew, Jeremy, and Andy are amazing!! They do an excellent job and you can tell they actually care about their clients!! I pray you don't have plumbing problems, but if you do, these are the guys to call!!!joan R. ★★★★★ Wonderful and on time!Matthew W. ★★★★★ Andrew, Jeremy, and Andy were all 3 excellent. They got our sewer line replaced and installed a cutout for us quickly. Super friendly and even interacted great with our kids. Our kids were excited to see them when they came the next day to finish filling in the hole. Excellent employees and will definitely be using Ward again in the future.ernest K. ★★★★★ The technician actually arrived early and was able to diagnose the problem quickly. He didn't charge or attempt to charge me for parts and work that were unnecessary. I would have work done by Ward again!Tina S. ★★★★★ The service is always great.Janet P. ★★★★★ Allen and Andy were wonderful. Went over and beyond and with a great attitude. Thank you much guys!!Joann M. ★★★★★ E and helper were top notch technicians. Answered all my questions.Linda T. ★★★★★ Technician Alan C was just here to take a look at several projects we are interested in having done. This young man presents himself very well and seems to be very knowledgeable of his craft. We signed a contract and if his work ethics are as good as it seems to be I am sure we will be happy with the work.Lucinda B. ★★★★★ Excellent service provided by Steve S.Katie E. ★★★★★ Helpful and friendly young men!Joycelyn F. ★★★★★ I scheduled service online yesterday for a visit today and Andrew M. Showed up ahead of time. Excellent service, professional, pleasant young man. I would recommend Ward in a Heartbeat. Very fair charge too.John H. ★★★★★ All the folks at Ward are terrific… we’ll-qualified and highly professional.Mark P. ★★★★★ Steve S. "Big Steve" was extremely knowledgeable and professional. Steve identified my issue on the first visit relatively quick, and advised me of the steps that would be needed to repair my system. Despite Mother Nature throwing a few curve balls with pouring rain, Steve was able to order the parts needed, and repair my heat pump in a timely manner. I recommend Ward Plumbing, Heating & Air to anyone with an issue or needing a repair and or new HVAC system in their home or office. Thank you again Steve and Ward for repairing my HVAC and keeping myself and my fur babies warm.Brad L. ★★★★★ Ian was outstandingFaye C. ★★★★★ If you are in need of a professional plumber be sure and ask Ward Plumbing, Heating & air to send ALLEN C. to help you out. Allen was on time, discussed what was needed and provided cost estimates on the spot. He also helped locate my water shut off valve and provided education on various toilet heights. All the while Allen was polite, didn’t rush through the appointment.Barbara B. ★★★★★ Steve always provides excellent service at my home during our Wardguard maintenance visits. . He is professional and is good at explaining things about our HVAC systems. Plus, he is super nice on top of all of this.Whitney R. ★★★★★ As new home owners in the area, we were in search for reliable plumbing services. Nick and William exceeded our expectations by being very personable, doing high quality work and were extremely patient with our two barking puppies. We would highly recommend them and will not hesitate to call them for our next plumbing needs.David T. ★★★★★ Today David and Dillon installed our new HVAC unit. What a pleasure it was having them do the work. They were extremely helpful and knowledgeable. Upon their departure we had a thorough understanding of our unit. If your having an install , I strongly recommend requesting this team !😁😁👍Constance ★★★★★ Fast work and given helpful tips. Thank you!Tiffany R. ★★★★★ Ward Plumbing, Heating, & Air in Sylva, NC provides top notch quality service in a timely fashion! They always respond quickly and I love the convenience of being able to leave a message or text them. Seth B. and his team completely removed and replaced our system this week so we could be warm for Thanksgiving! They were professional and courteous and worked hard to get our heat back after the hurricane. My previous unit was from Ward and it was no question where my new one would come from. Thanks for your all your awesome work! 100% recommended!Ralph R. ★★★★★ Ian was very knowledgeable and efficient. Personable service.Lizzy L. ★★★★★ Professional, knowledgeable and educated me on the pros and cons of different types of Hot water heaters so that I could make the right choice for my needs. The installation went well and he educated me on how it works and the temperature control. Thank you for the BEST advice and for the workmanship you provided to me!Patrick C. ★★★★★ Both Tony and his partner were excellent, prompt, and polite. Certainly would recommend them in the future.Dan M. ★★★★★ Great communication. I knew exactly what they were doing.Job completed on time.Thank youAnna D. ★★★★★ Austin D. found the problem and answered my questions. He explained the repair options.Phyllis V. ★★★★★ Andrew was very knowageable, courteous, and helpful. He and assistant located the problem right away and corrected it. He listen to and answered my questions, checked out other trouble spots and suggested how to correct them. Wonderful professional service. I hope it is the 2 of them who return to make improvements.Gregory W. ★★★★★ Anthony is professional and took the time to show me the problem areas and options to fix the problems. I am completely satisfied with his options regarding the repairs.Leigha T. ★★★★★ Prompt and professional service! Exceeded my expectations and answered all my questions.Respectful.Carol R. ★★★★★ Fast, friendly, efficient! Reasonable prices! They'll be my A/C guys for life! Thank you!Terri B. ★★★★★ Awesome service!js_loader