Skip to main content
1600+ 5 Star Google Reviews

Plumbing


Ward Plumbing, Heating & Air Is Your Go-To Choice For Plumbing Service in Sylva, North Carolina and The Surrounding Areas.
  • 3000+ 5-Star Google reviews

  • Emergency Service Available

  • Online Scheduling and Estimates

For Emergency Service, Please Call 828-586-WARD.

Your home’s plumbing system is one of the most important aspects of your comfort, however, plumbing can often be forgotten about until a problem arises. Many homeowners assume their plumbing system is working properly if their toilets continue to flush and hot water still comes from their faucets. However, some plumbing problems arise without notice, resulting in home damage and an inconvenient situation.

As a busy resident of western North Carolina, you need a service provider you can rely on and a team of plumbing professionals you can call at any time. Ward Plumbing, Heating, & Air is here to help the moment you experience plumbing issues in Sylva, NC and surrounding areas!

Water Heater Services

Your water heater supplies water at comfortable temperatures so you can enjoy things such as showers. What if it suddenly stops working the way you expect? Your shower, once the perfect place to decompress from your hectic day, suddenly transforms into an unpredictable experience, such as:

  • The water is scalding hot, making for a dangerous shower experience.
  • The water temperature fluctuates erratically.
  • You have to settle for lukewarm water at best.
  • You’ve noticed anomalies like strange sounds, nasty smells, and random system issues.

Our team of water heater experts can quickly identify the source of the problem and determine which solution is best for you and your plumbing system. We provide both water heater repair and replacement services to best fit your needs year-round.

Pipe Upgrades and Replacements

Homeowners can easily forget their plumbing pipes since these components remain hidden within walls, under cabinets, and under flooring. However pipes, like all materials, experience wear and tear and unseen challenges that gradually damage them such as:

  • Icy weather can freeze your pipes, causing them to burst and create a chaotic watery catastrophe in your home.
  • Pipes develop leaks as they age. These leaks drain water that can permanently damage your home’s structure without repair services.
  • A damaged pipe can increase your water bill, which wastes resources and drains your wallet.

Our technicians can quickly scope and fix the issue by upgrading a few pipe components or replacing irreversibly damaged pipes.

Drain Cleaning

As a homeowner, you might view your drains as dark, mysterious places inhabited by the monstrous gunk you must occasionally remove. While some home remedies can fix the clog, others can only be repaired by professionals. Below are scenarios you may experience.

  • Some clogs are located too far down the drain for your tools to reach.
  • You might encounter stubborn clogs that you simply can’t remove.
  • Minerals and residue can build up deep inside shower, sink, and toilet drains. Only professionals should tackle this task.

Our professionals can use the latest inspection technology to identify the cause of the clog and prevent it from happening in the future. Depending on the clog, our technicians will effectively remove the clog or replace the drain entirely.

Sewer & Water Line Services

How old is your home? Can you remember the last time a technician inspected or serviced your property’s sewage system? Sewer and water lines are located deep underground. Unlike your home’s drains, you can’t service these components with a drain snake or a plunger.

  • Tree roots gravitate toward sources of flowing water, making sewage and water lines prime targets for their growth.
  • Underground plumbing fixtures can corrode, too. Aging lines may require replacement services.
  • Just like your in-home drains, sewer lines are prone to build-up. Hydro-jetting equipment is an effective solution.

We have all the equipment and tools to accomplish projects involving underground plumbing structures, such as water and sewer lines.

Plumbing Fixture Installations

Most indoor plumbing fixtures consist of ceramic, porcelain, plastic, or a similar material. Although these materials can last for quite some time, you’ll eventually need to replace them.

How do you know which toilet or sink will fit with your plumbing system? How can you tell whether the fixture is installed correctly? By choosing our team, you don’t need to worry about the answers to these complicated questions. Our technicians can take on most major fixture installations, including:

  • Sinks
  • Toilets
  • Bathtubs
  • Showers
  • Faucets
  • Drains
  • Water heaters

If you notice a cracked, corroded, or dysfunctional fixture, give the Ward PH&A team a call! We’ll recommend the best fixtures for your home before embarking on the installation process. Once we finish, you can rest assured that we perfectly placed, sealed, and connected your new fixture.

Our team at Ward Plumbing, Heating & Air has provided excellent plumbing services to our western North Carolinian community for nearly five decades. Let us put that impressive plumbing experience to work for you. Call us at 828-785-4912 for immediate emergency services or to schedule regular services.

Repair or Replace Calculator

Calculator for the $5,000 rule

The $5,000 rule is an industry accepted rule for determining whether to repair or replace an HVAC system. Multiply the age of your equipment by its estimated repair cost. If the outcome is under $5,000, you should probably repair. If over $5,000, you should replace.

Loading…
X
=
Disclaimer: This information is provided as general guideline only. Please contact Ward Plumbing, Heating & Air directly to assure you are making the best decisions about your HVAC system.

Give us a call at 828-586-WARD to schedule your service or estimate.


Don’t Just Take Our Word For It…

See What Your Neighbors Are Saying About Ward!


Charles H.
23 hours ago
Installation of ss sink professionally done. Very.pleased w/job.
David S.
2 days ago
Johnathan is an outstanding representative of your company. He is polite, patient, a great listener, very knowledgeable of everything and anything going on with our plumbing system and even pitched us on adding HVAC service which is next up on our home maintenance program here. The young lady with him, Savannah, was also full of plumbing knowledge and good overall vibes. They worked well together and completely solved our extremely bad shower leak. You could not find better representation for your company. Great job!
Response from the owner:Thank you, David St.D, for the fantastic 5-star review! We're thrilled to hear that Johnathan and Savannah provided you with outstanding service while addressing your plumbing needs at Ward Plumbing, Heating & Air. It’s great to know they were knowledgeable and effective in solving your shower leak. We appreciate your kind words and look forward to assisting you with your HVAC service next!
David S.
4 days ago
Good job. Hard problem to locate.
Response from the owner:Hi, David Schulman. Thank you for choosing Ward PH&A for professional plumbing services. We really appreciate you letting us know you had a 5-Star experience with Nick M., and look forward to our next opportunity to be of service!
Sara S.
5 days ago
Justin came out this morning and took a look at our AC. After being without cold air for two days he had it fixed in 15 minutes, and he got here early! I cannot stress enough how happy we are with the service we received. Thanks guys!
Meg P.
6 days ago
Dewayne and Isaiah were amazing! They detected a valve problem because a very high water pressure reading. Said it would take two hours to fix and it only took them about an hour and 30 minutes and they did a great job! They were very thorough and detailed in their explanations, and then followed through with the results. I would highly recommend them!
Response from the owner:Thank you, Meg Pagano, for your fantastic 5-star review of Ward Plumbing, Heating & Air! We truly appreciate your support and are glad to hear you had a positive experience with our services. If you need anything in the future, please don't hesitate to reach out!
Thomas R.
7 days ago
Fantastic service! Both Jonathan and Savannah were extremely polite, professional, and they’re capabilities for second to none. I highly recommend them!
Gage B.
7 days ago
This should really be two reviews. Jeremy came out same day to address sink problem. Jeremy and Isaiah came out two days later to rerun the water line. Went above and beyond what was asked. If you need help fast, call Ward. Phenomenal.
Erik G.
1 week ago
Dewayne and his assistant Isiah did an incredible and thorough job installing new equipment at our home. Highly recommended.
Response from the owner:Thank you for the wonderful 5-star review, Erik! We're thrilled to hear that Dewayne and Isiah provided you with an incredible and thorough installation of your new plumbing equipment. Your recommendation means a lot to us at Ward Plumbing, Heating & Air. If you need anything in the future, don't hesitate to reach out!
Cynthia C.
1 week ago
Very nice and kept me updated on progress. Did good job on cleaning up after the job.
Response from the owner:Thank you, Cynthia, for your 5-star review of Ward Plumbing, Heating & Air! We appreciate your kind words about our HVAC Installation team keeping you updated and maintaining a clean work environment. Your satisfaction is our priority. We look forward to serving you again!
amygdf21
1 week ago
Huge shoutout to Ward Plumbing, Heating and Air. They are the best! They were reasonably price, professional and most important, everyone we dealt with was super nice. We had a small hiccup during the process but it was fixed quickly. I highly recommend this company if you are looking for someone to work on plumbing or heating and air!
Response from the owner:Thank you, amygdf21, for your fantastic 5-star review of Ward Plumbing, Heating & Air! We're thrilled to hear that you found our team professional and friendly, and that we resolved the hiccup quickly. Your recommendation means a lot to us! If you need any plumbing, heating, or air services in the future, don’t hesitate to reach out.
greg P.
2 weeks ago
I was very impressed with the professionalism of Ward P&H. Nicholas McNevich was kind, courteous, clean, thorough and extremely professional. He didn't mind tackling other jobs when I sprung them on him during his visit. He was well stocked and ready to please without having to make a parts run. I wouldn't hesitate to call them again.
Response from the owner:Hi, Mr. Preseau. Thank you very much for such thoughtful and supportive feedback for Nick.
Ann W.
2 weeks ago
Bradley was prompt and was very helpful going beyond the problem we were having with our filter system and will be maintaining our heat pump. We were very pleased with the service we received and would recommend this business to our friends.
Response from the owner:Thank you, Ann Warren, for your fantastic 5-star review! We're thrilled to hear that Bradley provided prompt and helpful service with your filter system and heat pump maintenance at your home in Canton. Your recommendation means a lot to us! If you need any further assistance with plumbing or HVAC, feel free to reach out.
Claudia R.
2 weeks ago
Brad really helped me understand the plumbing system in my new house. I'm extremely pleased with the service he provided.
Response from the owner:Thank you, Claudia, for your 5-star review! We're thrilled to hear that Brad was able to help you understand the plumbing system in your new home. At Ward Plumbing, Heating & Air, we strive to provide excellent service and support. If you need assistance in the future with plumbing or HVAC, don’t hesitate to reach out!
Stephen W.
2 weeks ago
Brad did an excellent job locating the issue and providing me a detailed explanation to provide the electrician needed to complete the issue
Response from the owner:Thank you for your 5-star review, Stephen! We're glad to hear that Brad provided excellent service by locating the issue and offering a detailed explanation. At Ward Plumbing, Heating & Air, we strive for clear communication and effective solutions. If you need any further assistance with plumbing or HVAC, feel free to reach out!
Savanna R.
3 weeks ago
The office staff is very helpful and good to work with and will call you back if they say they will. The technicians are top notch and very knowledgeable.
Response from the owner:Thank you, Savanna Rickman, for your fantastic 5-star review! We're thrilled to hear that you found our office staff helpful and our technicians knowledgeable at Ward Plumbing, Heating & Air. Your satisfaction is our priority!
Clowd W.
3 weeks ago
Alan was very courteous and, professional. He explained my options very well. They were able to schedule a fairly quick re-piping process.
Response from the owner:Thank you, Clowd Walker, for your 5-star review! We're thrilled to hear that Alan provided you with courteous and professional service at Ward Plumbing, Heating & Air. It's great to know that you appreciated the clear explanation of your options and the prompt scheduling for your re-pipe project. If you need any further assistance with plumbing or HVAC, feel free to reach out!
PamnDave M.
3 weeks ago
Had an issue with some past plumbing work but WARD from the top down stood by and came through to solve it for us. Jeremy was most professional and knew his job. The fix came swiftly and in short order, Jeremy had us operational again. Excellent customer service/support
Response from the owner:Thank you, PamnDave Michael, for your wonderful 5-star review! We're thrilled to hear that Jeremy provided you with professional service and swiftly resolved your plumbing issue. At Ward Plumbing, Heating & Air, we strive for excellent customer support, and it’s great to know we met your expectations. If you need anything in the future, don’t hesitate to reach out!
Sandy P.
3 weeks ago
Very good work! Professional. Bradley is a pro!!
Response from the owner:Thank you, Sandy Patton! We appreciate your kind words about our team at Ward Plumbing, Heating & Air. We're glad to hear that Bradley provided you with professional service. If you need anything else, don’t hesitate to reach out!
John P.
3 weeks ago
Ward plumbing is a very professional well organized business. Their communication and service is outstanding! Our plumber, Jeb, was on time and very efficient in diagnosing and repairing our problem. He explained our options and listened to our concerns. Our job was correctly completed at a reasonable cost considering the service we received..
Response from the owner:Hi John, thank you for taking the time to leave such a positive review for Ward Plumbing, Heating & Air. We are thrilled to hear that you had a great experience with our team! Jeb is a valued member of our team and we will make sure to let him know about your kind words. We're glad he was able to provide you with excellent service and communication. Thank you for choosing us for your plumbing and HVAC needs, and we hope you continue to choose us for any future needs. Take care! - Ward Plumbing, Heating & Air
C. John M.
3 weeks ago
Excellent service
Response from the owner:Thank you, C. John Mason, for your excellent 5-star review! We appreciate your feedback and are glad to hear you received great service from Ward Plumbing, Heating & Air. If you need anything in the future, feel free to reach out!
John M.
3 weeks ago
Good job George Cruse! Mini split install went well.
Response from the owner:Thank you for the 5-star review, John! We're thrilled to hear that George Cruse did a great job with your mini split installation at Ward Plumbing, Heating & Air. Your satisfaction is our priority!
Ann A.
4 weeks ago
We are very happy with the service we received from Jeb with Ward plumbing. He was professional during the whole process of installation. He answered all of our questions and cleaned everything up before he left.
Response from the owner:Thank you, Ann, for your wonderful 5-star review! We're thrilled to hear you had a positive experience with Jeb and appreciate his professionalism during your installation. If you need any further assistance, don’t hesitate to reach out to Ward Plumbing, Heating & Air. Your satisfaction is our priority!
Christine D.
4 weeks ago
New AC installation. They were knowledgeable, clean and efficient
Response from the owner:Thank you, Christine Drusch, for your 5-star review! We're thrilled to hear that you found our team at Ward Plumbing, Heating & Air knowledgeable, clean, and efficient during your new AC installation. Your satisfaction is our priority! If you need any further assistance, feel free to reach out.
Crystal A.
4 weeks ago
I had a major water leak in which I need major restoration services and Alan referred an excellent company. I signed up for their membership at a great price because I know I’ll need them in the very near future. Thanks!!
Response from the owner:Thank you, Crystal Ashe, for your 5-star review! We're glad to hear that Alan was able to assist you with your major water leak and provide a referral to an excellent restoration company. It’s great to know you found value in our WardGuard membership offer at Ward Plumbing, Heating & Air. We appreciate your trust in us and look forward to serving you again in the future!
Jessica E.
4 weeks ago
I highly recommend Ward plumbing! Alan, my technician and his apprentice Jeff did a fantastic job! It’s such a relief to have everything taken care of so well. They replaced my houses filtration filter and put in a new water heater. Plus, they were patient in answering all my questions, I had a lot! Thank you guys!
Response from the owner:Thank you, Jessica Edwards, for your fantastic 5-star review! We're thrilled to hear that Alan and Jeff provided excellent service while replacing your filtration filter and water heater. Your recommendation means a lot to us at Ward Plumbing, Heating & Air. If you have any more questions in the future, don’t hesitate to reach out!