Skip to main content
1600+ 5 Star Google Reviews

Sewer & Water Lines


Ward Plumbing, Heating & Air Is Your Go-To Choice For Sewer & Water Lines Service in Sylva, North Carolina and The Surrounding Areas.
  • 2000+ 5-Star Google reviews

  • 24/7 Emergency Service
  • Online Scheduling and Estimates

For Emergency Service, Please Call 828-586-WARD.

Your sewer and water lines are a critical part of your plumbing system. They are designed to safely transport wastewater from your home or commercial building to a septic system or a municipal sewage system, allowing us to live in a healthy, hygienic environment. However, like any other system, sewer and water lines are susceptible to damage.

The technicians at Ward Plumbing, Heating, and Air understand that things like excessive heat, underground water, contents in the pipes, and shifting of the soil are some of the most common risk factors.

5 Common Sewer and Water Line Issues

Tree Root Intrusion

To find moisture, trees will extend their roots into the ground. Sometimes, they come across underground water and sewer lines. Deep roots may cause significant damage to the pipes. Over time, this could cause the pipes to collapse, especially if worn out and/or cracked. When the pipes collapse, it causes a blockage in the line- which can result in sewage overflowing around your property.

This can be extremely inconvenient and unpleasant- not just for you but also for your neighbors. You can prevent this issue by knowing where the pipes are when you plant trees or by using a chemical to kill the roots of existing trees.

If tree roots have already damaged your sewer and water lines, you’ll need a professional plumbing service, such as Ward Plumbing, Heating, and Air.

Clogs

Clogs are a common issue in sewer and water lines and are typically the result of solid materials that cannot drain properly. This often includes things like wipes, diapers, feminine hygiene products, and other things that are flushed.

Some of the common signs that you have a clog are water backup, slow drains, or gurgling sounds in your drains and toilet.

The best way to avoid a clog is to dispose of solid waste reasonably instead of trying to flush it. If you have a clog, the team at Ward Plumbing, Heating, and Air can help clear it and help you take steps to prevent it in the future.

Corrosion

Sometimes, chemicals in the wastewater harm sewer and water lines, especially if they are metal. Over time, the pipes will corrode, resulting in leaks. We can use a camera to detect corrosion in your pipes.

Damaged Pipes

Over time, sewer and water lines become brittle and weak, which can cause problems if not replaced. Some of the factors that can damage one or more of your sewer or water pipes include the following:

Cracks/Holes

Old/weak pipes can be impacted by the substances that go through them. Over time, old and worn-out pipes may develop cracks or holes. If not replaced, they may eventually collapse.

Sagging

Over time, due to the shifting of the soil, the pipe bedding becomes uneven. This can ultimately cause the pipes to drop below where they belong and cause issues. This is called a “bellied pipe”.

Inadequate maintenance

Regular, routine maintenance on your pipes can help you monitor the condition of the pipes. If you don’t properly maintain them, you increase the chances that the pipes will become damaged, and the problem will escalate.

Failure of Sewer System

Over the years, pipe materials such as steel, iron, or asbestos weaken and break down. This can cause pipes to collapse or corrode and the pipes to ultimately burst. Old plumbing systems must be inspected and monitored by a plumbing expert. The property owner is responsible for the inspection and maintenance of the sewer line on their property that connects to the main. Local utility services are not responsible for those.

If you need sewer and water line inspection and maintenance, contact the professionals at Ward Plumbing, Heating, and Air. We have been serving the citizens of Western North Carolina for more than 40 years. We have the experience and expertise to handle a variety of HVAC and plumbing issues, including problems with your sewer and water lines.


Give us a call at 828-586-WARD to schedule your service or estimate.


Don’t Just Take Our Word For It…

See What Your Neighbors Are Saying About Ward!


Elena A. ★★★★★ Always a pleasure when he comes to the house!!! Thank u !Judy M. ★★★★★ Steve was very thorough and also explained our options clearly . Really happy with our experience today.Lou B. ★★★★★ I have used the plumbing and heating and air. Very pleased and more educated about the issues they repaired.Richard D. ★★★★★ Jesse S from Ward heating and Air did a very thorough annual inspection of our HVAC system and pointed out some issues with our unit. He was very professional and courteous at all times.Pam A. ★★★★★ Austin was great very professional, polite and friendly.Warren S. ★★★★★ Will was professional, knowledgeable, and efficient.Couldn't be more pleased.Tuck K. ★★★★★ Steve S did a great job today checking our furnaces and providing quotes for whole house dehumidifiers.Belinda M. ★★★★★ Jeb and Brad are amazing technicians. Our plumbing was a complex issue and not only did they correct and repair the problem, they showed genuine concern. Customer service second to none. We will not only recommend Wards services but also highly recommend Jeb and Brad.Thank you !Wayne & Belinda MitchellMill Creek- Mountain View Villas Units A, B & CFranklin NCjim W. ★★★★★ I always continue to gain confidence every time I call the organization. Sharp on the phone, way beyond courteous and I formative. And they don’t miss anything, including benchmark communication from start to finish. Now all their technicians have been champs todays ,Alan C,just seems to go a bit further with great customer experience.Found the problem quickly but I wanted to show more in case it wasn’t. He supported me, listened and offered feedback on the two or three things I was uncertain about. Then said nicely and confident. I’d like to do what I thought first then if not we will go to next step. Ok. And you know what Alan was right. Great work on fixing the problem with water and working with your client. Thanks again.Veronica G. ★★★★★ Steve was such an amazing tech, knowledgeable polite and so helpful. I love Ward Plumbing and can't imagine using any other service. I have full trust in knowing they can fix any issue I have and do it at a fair price.Alex B. ★★★★★ Elijah and Andrew were efficient and effective resealing toilet, leak no more.Sharon R. ★★★★★ 5 STAR! We had a 5 man team that came out to fix our old plumbing. Feels great to have a new system set up by a pro team who knew what they were doing. Respectful, polite, and friendly ! Thanks Joel, James, Willie and the other two!!Patricia H. ★★★★★ Steve let me know he was on his way so I could secure our dog. He was thorough and addressed all my questions and concerns!Tina S. ★★★★★ The service is always great.Sandra H. ★★★★★ Ward plumbing and Alan were great to work with. Excellent communication and very professional. They repaired our plumbing issue with much better products. Thanks!Dave C. ★★★★★ I love the fact that I have had a long time relationship with Ward and I have been very happy with them over the years. Jesse, the Tech today, was friendly and efficient. Thanks!Joyce D. ★★★★★ Thomas K. is a wonderful and friendly young man. He explained everything well.He was ready and willing to help anyway he could.Carroll T. ★★★★★ Thanks Allen for a great job ,and being very professional 👏 👍Rhonda B. ★★★★★ Welle and his helper were very polite and clean courteous. They were a pleasure. They were very quick once I got to work. I would truly recommend them to others.5 stars.Bob L. ★★★★★ I’m a service contractor myself with a service business in FL.Ian was very personable, knowledgeable & thorough.Billy in The call taking dispatch department was efficient and got us squeezed in a tight time schedule we had.Great jobD W ★★★★★ I have hired Ward heating & plumbing twice now. They installed 2 HVACs & recently a tankless hot water tank.They are always professional & courteous.Maya C. ★★★★★ We appreciated that there was such a prompt response from Wards. Ian was good natured, and efficient. Really good service call.Wanda B. ★★★★★ Great service by willAnthony B. ★★★★★ Great Service 👍Gayle H. ★★★★★ I am very happy with this service call. Great service. Excellent communication skills in explaining what I needed to know about the job. Very pleased with this companyMatthew W. ★★★★★ Ward came with high recommendations and so far they have lived up to them. Will was great and very clear in communication of cost and options. His work was top notch as well. I plan to continue to use Ward for plumbing needs moving forward.Nate Y. ★★★★★ We recently had Ward PH install mini-split AC / heat units at our home. George and his team were terrific and did a great job. Highly recommend them.Christine R. ★★★★★ On time, thorough, and outstanding overall communication. Very professional service and I will use them again for sure.Deana L. ★★★★★ Jeb and his assistant were very professional and knowledgeable. They were on time snd was able to diagnosis our problem with the water heater and master jazucci tub. Very satisfied with their service.Bill H. ★★★★★ Technicians arrived early for replacement of our ancient AC unit and installation of a new heat pump. When the old air ducts were removed the technicians found a way to seal up the openings through the walls. The area was cleaned up and looking good when the work was finished. Our new heat pump is doing a great job keeping us cool and comfortable.Zach M. ★★★★★ Ward Plumbing sent out on of there technician Ian. He was very courteous and professional. After I explained to him the issue I was have, he understood and immediately began to work. within the hour he had the issue diagnosed and walked me through the process of why it was an issue. Billing was easy and he explained to me future ways to keep my HVAC serviceable. Great job Ian and keep up the good work.Christa J. ★★★★★ Nick was knowledgeable about all the problems we are experiencing. He was patient and explained all of our options, without hesitation. I highly recommend him and his partner as technicians.Allen ★★★★★ Andrew and Jeremy were very professional, conscientious, and sympathetic. The 68 year old plumbing in our house presented them with some unique challenges. They were thorough in explaining the problems, and what could and could not be done.We had a follow up visit from Joel and his team to replace and upgrade most of the plumbing in our house. We thought he was awesome. He really worked and got a little creative to minimize the number of holes that had to be patched up by a drywall repairman.Another excellent visit from Joel. Very customer service oriented attitude.Virginia M. ★★★★★ Jesse was extremely efficient, knowledgeable and professional.Sharon H. ★★★★★ HVAC maintenance check today. Ian was on time, very personable, very detailed and efficient! Haywood County area...Sharon HSidney M M. ★★★★★ Nicholas and Tawney were both great. Nicholas explained and conducted the installation of the new water heater very professionally. Outstanding job and it was a pleasure to work with them. Highly recommended!Rebecca L. ★★★★★ Jesse was great and super informative! Thank you!steve r ★★★★★ Alan was extremely professional and helpful. My water issue is kind of complicated and his experience and expertise were top notch.T Q. ★★★★★ Jesse S.s kept me informed and answered all my questions. Everything was great.Carol B. ★★★★★ Everything was very professionally done. Very appreciative of Elijah E. and partner.Teresa B. ★★★★★ Great experience, explanations & friendly.Jeff B ★★★★★ Cole and Jesse provided an excellent, and good looking, installation in our old farmhouse. They were also friendly and professional, and made sure that all my questions were answered and that I was 100% satisfied with the way everything looked.I was also impressed with the sales and office staff. I highly recommend Ward for your next project, and you should ask for Cole and Jesse to do your install!!Rick A. ★★★★★ Service tech came on time first time. Was very knowledgeable and courteous. I highly recommend.js_loader