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1600+ 5 Star Google Reviews

Sewer & Water Lines


Ward Plumbing, Heating & Air Is Your Go-To Choice For Sewer & Water Lines Service in Sylva, North Carolina and The Surrounding Areas.
  • 2000+ 5-Star Google reviews

  • 24/7 Emergency Service
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For Emergency Service, Please Call 828-586-WARD.

Your sewer and water lines are a critical part of your plumbing system. They are designed to safely transport wastewater from your home or commercial building to a septic system or a municipal sewage system, allowing us to live in a healthy, hygienic environment. However, like any other system, sewer and water lines are susceptible to damage.

The technicians at Ward Plumbing, Heating, and Air understand that things like excessive heat, underground water, contents in the pipes, and shifting of the soil are some of the most common risk factors.

5 Common Sewer and Water Line Issues

Tree Root Intrusion

To find moisture, trees will extend their roots into the ground. Sometimes, they come across underground water and sewer lines. Deep roots may cause significant damage to the pipes. Over time, this could cause the pipes to collapse, especially if worn out and/or cracked. When the pipes collapse, it causes a blockage in the line- which can result in sewage overflowing around your property.

This can be extremely inconvenient and unpleasant- not just for you but also for your neighbors. You can prevent this issue by knowing where the pipes are when you plant trees or by using a chemical to kill the roots of existing trees.

If tree roots have already damaged your sewer and water lines, you’ll need a professional plumbing service, such as Ward Plumbing, Heating, and Air.

Clogs

Clogs are a common issue in sewer and water lines and are typically the result of solid materials that cannot drain properly. This often includes things like wipes, diapers, feminine hygiene products, and other things that are flushed.

Some of the common signs that you have a clog are water backup, slow drains, or gurgling sounds in your drains and toilet.

The best way to avoid a clog is to dispose of solid waste reasonably instead of trying to flush it. If you have a clog, the team at Ward Plumbing, Heating, and Air can help clear it and help you take steps to prevent it in the future.

Corrosion

Sometimes, chemicals in the wastewater harm sewer and water lines, especially if they are metal. Over time, the pipes will corrode, resulting in leaks. We can use a camera to detect corrosion in your pipes.

Damaged Pipes

Over time, sewer and water lines become brittle and weak, which can cause problems if not replaced. Some of the factors that can damage one or more of your sewer or water pipes include the following:

Cracks/Holes

Old/weak pipes can be impacted by the substances that go through them. Over time, old and worn-out pipes may develop cracks or holes. If not replaced, they may eventually collapse.

Sagging

Over time, due to the shifting of the soil, the pipe bedding becomes uneven. This can ultimately cause the pipes to drop below where they belong and cause issues. This is called a “bellied pipe”.

Inadequate maintenance

Regular, routine maintenance on your pipes can help you monitor the condition of the pipes. If you don’t properly maintain them, you increase the chances that the pipes will become damaged, and the problem will escalate.

Failure of Sewer System

Over the years, pipe materials such as steel, iron, or asbestos weaken and break down. This can cause pipes to collapse or corrode and the pipes to ultimately burst. Old plumbing systems must be inspected and monitored by a plumbing expert. The property owner is responsible for the inspection and maintenance of the sewer line on their property that connects to the main. Local utility services are not responsible for those.

If you need sewer and water line inspection and maintenance, contact the professionals at Ward Plumbing, Heating, and Air. We have been serving the citizens of Western North Carolina for more than 40 years. We have the experience and expertise to handle a variety of HVAC and plumbing issues, including problems with your sewer and water lines.


Give us a call at 828-586-WARD to schedule your service or estimate.


Don’t Just Take Our Word For It…

See What Your Neighbors Are Saying About Ward!


Phil W. ★★★★★ Very professional and on time! Their dispatch team is also a five star experience. Rear to find this level of expertise and professionalism these days.Victor S. ★★★★★ Ian K, was excellent, very knowledgeable, he explained everything well. I was very pleased with his work and I learned more about my system, thanks to him.Shea H. ★★★★★ Austin with Ward Plumbing came out to inspect our furnace. He was very professional, friendly, and thoroughly explained what the issues were and what options I had moving forward. I have dealt with many plumbing companies over the years, and this was by far the best experience I have had. I feel confident that the install team will do a wonderful job on the installation of our new furnace based on my first interaction with their staff. I also appreciate that I was given a firm price instead of an inaccurate estimate that in my experience never comes near the actual price after the job is finished. I will continue to do business with this company in the future.Kent M. ★★★★★ Great service from sales to install. Will recommend to anyone asking about plumbing or heating! Anthony was very professional and knowledgeableLisa C. ★★★★★ Jeff with Ward Plumbing Heating & Air was excellent. On time, professional, made it easy to understand my new thermostats.Jack E. ★★★★★ My expectations of the quality of service were fairly high based on the quality of the webpage and the communication that I had had with the staff before the appointment. Ian and Brandon exceeded my expectations. I highly recommend Ward to everyone.Jeffrey B. ★★★★★ The service was excellent. They were able to come out the same day. Alan was very good at explaining everything that needs to be done.Danielle A. ★★★★★ Jeb gave us a fairly quick diagnosis of the issue, and even though it was unfortunately something we can’t afford to fix he was able to give us all the different options for a solution.Tim P. ★★★★★ Elijah and Joe did a great job. Very thorough and friendly. ThanksOwen G. ★★★★★ Bobby Hill and his assistant did repairs on my water system. Both technicians were punctual, friendly, knowledgeable, and efficient- in short, professional. I highly commend them.Beckie W. ★★★★★ Andrew, Jeremy, and Andy are amazing!! They do an excellent job and you can tell they actually care about their clients!! I pray you don't have plumbing problems, but if you do, these are the guys to call!!!joan R. ★★★★★ Wonderful and on time!Matthew W. ★★★★★ Andrew, Jeremy, and Andy were all 3 excellent. They got our sewer line replaced and installed a cutout for us quickly. Super friendly and even interacted great with our kids. Our kids were excited to see them when they came the next day to finish filling in the hole. Excellent employees and will definitely be using Ward again in the future.ernest K. ★★★★★ The technician actually arrived early and was able to diagnose the problem quickly. He didn't charge or attempt to charge me for parts and work that were unnecessary. I would have work done by Ward again!Tina S. ★★★★★ The service is always great.Janet P. ★★★★★ Allen and Andy were wonderful. Went over and beyond and with a great attitude. Thank you much guys!!Joann M. ★★★★★ E and helper were top notch technicians. Answered all my questions.Linda T. ★★★★★ Technician Alan C was just here to take a look at several projects we are interested in having done. This young man presents himself very well and seems to be very knowledgeable of his craft. We signed a contract and if his work ethics are as good as it seems to be I am sure we will be happy with the work.Lucinda B. ★★★★★ Excellent service provided by Steve S.Katie E. ★★★★★ Helpful and friendly young men!Joycelyn F. ★★★★★ I scheduled service online yesterday for a visit today and Andrew M. Showed up ahead of time. Excellent service, professional, pleasant young man. I would recommend Ward in a Heartbeat. Very fair charge too.John H. ★★★★★ All the folks at Ward are terrific… we’ll-qualified and highly professional.Mark P. ★★★★★ Steve S. "Big Steve" was extremely knowledgeable and professional. Steve identified my issue on the first visit relatively quick, and advised me of the steps that would be needed to repair my system. Despite Mother Nature throwing a few curve balls with pouring rain, Steve was able to order the parts needed, and repair my heat pump in a timely manner. I recommend Ward Plumbing, Heating & Air to anyone with an issue or needing a repair and or new HVAC system in their home or office. Thank you again Steve and Ward for repairing my HVAC and keeping myself and my fur babies warm.Brad L. ★★★★★ Ian was outstandingFaye C. ★★★★★ If you are in need of a professional plumber be sure and ask Ward Plumbing, Heating & air to send ALLEN C. to help you out. Allen was on time, discussed what was needed and provided cost estimates on the spot. He also helped locate my water shut off valve and provided education on various toilet heights. All the while Allen was polite, didn’t rush through the appointment.Barbara B. ★★★★★ Steve always provides excellent service at my home during our Wardguard maintenance visits. . He is professional and is good at explaining things about our HVAC systems. Plus, he is super nice on top of all of this.Whitney R. ★★★★★ As new home owners in the area, we were in search for reliable plumbing services. Nick and William exceeded our expectations by being very personable, doing high quality work and were extremely patient with our two barking puppies. We would highly recommend them and will not hesitate to call them for our next plumbing needs.David T. ★★★★★ Today David and Dillon installed our new HVAC unit. What a pleasure it was having them do the work. They were extremely helpful and knowledgeable. Upon their departure we had a thorough understanding of our unit. If your having an install , I strongly recommend requesting this team !😁😁👍Constance ★★★★★ Fast work and given helpful tips. Thank you!Tiffany R. ★★★★★ Ward Plumbing, Heating, & Air in Sylva, NC provides top notch quality service in a timely fashion! They always respond quickly and I love the convenience of being able to leave a message or text them. Seth B. and his team completely removed and replaced our system this week so we could be warm for Thanksgiving! They were professional and courteous and worked hard to get our heat back after the hurricane. My previous unit was from Ward and it was no question where my new one would come from. Thanks for your all your awesome work! 100% recommended!Ralph R. ★★★★★ Ian was very knowledgeable and efficient. Personable service.Lizzy L. ★★★★★ Professional, knowledgeable and educated me on the pros and cons of different types of Hot water heaters so that I could make the right choice for my needs. The installation went well and he educated me on how it works and the temperature control. Thank you for the BEST advice and for the workmanship you provided to me!Patrick C. ★★★★★ Both Tony and his partner were excellent, prompt, and polite. Certainly would recommend them in the future.Dan M. ★★★★★ Great communication. I knew exactly what they were doing.Job completed on time.Thank youAnna D. ★★★★★ Austin D. found the problem and answered my questions. He explained the repair options.Phyllis V. ★★★★★ Andrew was very knowageable, courteous, and helpful. He and assistant located the problem right away and corrected it. He listen to and answered my questions, checked out other trouble spots and suggested how to correct them. Wonderful professional service. I hope it is the 2 of them who return to make improvements.Gregory W. ★★★★★ Anthony is professional and took the time to show me the problem areas and options to fix the problems. I am completely satisfied with his options regarding the repairs.Leigha T. ★★★★★ Prompt and professional service! Exceeded my expectations and answered all my questions.Respectful.Carol R. ★★★★★ Fast, friendly, efficient! Reasonable prices! They'll be my A/C guys for life! Thank you!Terri B. ★★★★★ Awesome service!js_loader