Skip to main content
1600+ 5 Star Google Reviews

Water Heaters


Ward Plumbing, Heating & Air Is Your Go-To Choice For Water Heaters Service in Sylva, North Carolina and The Surrounding Areas.
  • 2000+ 5-Star Google reviews

  • 24/7 Emergency Service
  • Online Scheduling and Estimates

For Emergency Service, Please Call 828-586-WARD.

The professionals at Ward Plumbing, Heating, and Air understand that your water heater is one of the most important appliances in your home. After all, you need it for a variety of things: washing clothes, washing dishes, taking showers, and more. Therefore, when it fails, you need help immediately. That is why we are available 24 hours a day, 7 days a week for all of your plumbing needs, including water heater repair, installation, and replacement.

With more than 45 years of experience, we have the knowledge and expertise to deal with a variety of issues with both gas and electric water heaters. You can trust that we will get your water heater up and running as quickly as possible.

Common Water Heater Noises & How to Fix Them

If you are hearing strange noises coming from your water heater, it could indicate that you have a problem that needs to be addressed. Below are some of the most common sounds and what each one means, as well as how it should be addressed.

Rumbling

Most people hear a rumbling in their water heater when the temperature is increasing because the water is expanding and crashing through sediment. The more sediment collects, the louder this sound will get and must be addressed immediately. The best way to handle this is to flush the drain by using a deliming solution or vinegar.

Ticking

Typically, a ticking sound indicates an issue with the water pressure. Most systems use water inlet/outlet nipples with heat traps. The nipple links the plumbing to the unit, improving the efficiency of the water heater. The best way to stop the ticking noise is by having the nipples replaced with a non-heat trap. You may also want to consider slightly reducing the temperature of your water heater. This prevents the pipes from excessively expanding, minimizing the ticking sound.

Popping

Popping sounds coming from your water heater is usually an indication that you have limescale (calcium and magnesium) buildup in your system. While these minerals are necessary for our overall health, they can be detrimental to your water heater. As the water is heated, the minerals divide- which forms limescale. Additionally, the loose sediment forms steam bubbles, which pop as the water warms up. The technicians at Ward Plumbing, Heating, and Air can clean and repair your water heater to stop the popping.

Screeching

Screeching/screaming noises primarily occur when water is trying to get through a small opening. If you are hearing these noises coming from your water heater, you may have an issue with certain valves in the system.

T&P Relief Valve

This safety valve releases pressure and reduces temperature in your system if it gets too high. If you believe this is what is causing your problem, turn off the water heater and schedule your appointment with one of our highly trained technicians.

Inlet Valve

Your inlet valve should be completely opened. If it is only slightly opened, it can prevent water flow, which can cause a screeching sound. Make sure this valve is completely opened.

Sizzling

Typically, a sizzling sound indicates a condensation issue. As the water warms in the tank, condensation forms. This condensation may leak onto the burner, which causes the sizzle. The best way to address this is to schedule an inspection of your water heater system.

Let Us Handle Your Water Heater Needs

The professionals at Ward Plumbing, Heating, and Air have over 45 years of experience with plumbing and HVAC. We have the knowledge and expertise to address a variety of issues relating to both gas and electric water heaters. We look forward to helping you keep your system in tip-top shape.

Repair or Replace Calculator

Calculator for the $5,000 rule

The $5,000 rule is an industry accepted rule for determining whether to repair or replace an HVAC system. Multiply the age of your equipment by its estimated repair cost. If the outcome is under $5,000, you should probably repair. If over $5,000, you should replace.

Loading…
X
=
Disclaimer: This information is provided as general guideline only. Please contact Ward Plumbing, Heating & Air directly to assure you are making the best decisions about your HVAC system.

Give us a call at 828-586-WARD to schedule your service or estimate.


Don’t Just Take Our Word For It…

See What Your Neighbors Are Saying About Ward!


d J. ★★★★★ Will is great.Sandy K. ★★★★★ Today we had the pleasure of working with the J & J team, Joel and Jeremy. They were both very professional, extremely knowledge and a pleasure to talk with. They gave us various solutions and explained with the “why” behind everything. We highly recommend Ward plumbing. From the beginning our experience has been fabulous from scheduling to knowing when the J & J team would be at our home!! TY!!Anita S. ★★★★★ Ian was outstanding, as always. Perfect service and professionalism.Leslee G. ★★★★★ Alan C is a professional. He has done several jobs at my house and is always courteous, knowledgeable, professional and very experienced. I only use Ward plumbing because of their integrity and the employees they hire, especially Alan C.Kimberley L. ★★★★★ Matt is a great asset to your company!!! Very friendly and is very thorough.Lisa M. ★★★★★ Wards plumbing came and fixed our plumbing issue with excellent service! Elijah the technician was top notch and give him 5 starsLarry C. ★★★★★ Mathew Was outstanding.Phyllis B. ★★★★★ Ward technicians go above and beyond. Not only did Will and Brad install the new faucet, Will changed the sediment filter while he was recording the hot water heaters.Thank you Ward!!!Michael S. ★★★★★ Jeff was very professional and knowledgeable. He arrived a little earlier than scheduled, but I was notified of his arrival time. I highly recommend Ward. I have been using them for 2 years now, on their maintenance plan.John P. ★★★★★ Ward plumbing is a very professional well organized business. Their communication and service is outstanding!Our plumber, Jeb, was on time and very efficient in diagnosing and repairing our problem. He explained our options and listened to our concerns.Our job was correctly completed at a reasonable cost considering the service we received..Deb J. ★★★★★ Jeff took care of everything in a professional and efficient manner! A true pleasure to have in our home! Ward HVAC is the best!!Denise S. ★★★★★ Joel C and his assisting technician did a great job! The installation of our new tankless hot water was fast and efficient. Excellent service!Steve H ★★★★★ Very professional, very nice. Alan has been my tech twice, and he is terrific!Jerry M. ★★★★★ Andrew and Andy did a great job of installing our water heater and changing out our pressure control value. They arrived on time, effectively communicated what they were going to do and why, and completed the job in a timely manner. I will not hesitate to use Ward Plumbing them in the future.Richard T. ★★★★★ Very professional and knowledgeable!Michael G T. ★★★★★ George installed a new ac and heat system along with ductwork on our Airbnb due to flooding damage to equipment - being an airbnb was important to us to get back operating again and needed a schedule we could count on. George actually started job on a Saturday and finished on Wednesday- one day ahead of Thursday promise date and room to spare for our Friday renters. Thanks again George and Wards for a job well done !!Angelia S. ★★★★★ Both days Andrew was here he & the 2 assistants, Tawny & Andrew, worked very hard to find my problem. Everything was kept clean & put back together before they left.Would also like to commend Brad who worked with Will E. Both days they were her.These people are exceptional.Anna D. ★★★★★ Ian was efficient and answered any questions I had.Marty K. ★★★★★ Steve S. Was here today for our bi-annual hvac service appointmentSteve does a great job , answers any questions , knowledgeable and friendly. 5 stars 👍Sidney M M. ★★★★★ Nicholas adjusted our Moen Flo app settings so that it will work with our water softening system. Very professional & competent service.I S ★★★★★ Great service. On time.Carol B. ★★★★★ Jesse was awesome...detected and resolved some issues...very pleased!Isabelle P. ★★★★★ Jeb was professional. He figured the source and cause of the water intrusion. Thank you for an excellent job.Daliyah W. ★★★★★ Very nice and informative, professional, great work! Even tho there is a mystery to my problem!James S. ★★★★★ Quick response, professional service, rapid repair. Pleasant encounter all around!Stephen B. ★★★★★ Allen was very curtious and professional. He wore booties in our home very considerate person. Answered all my questions and even gave me tips on our systems. Great technicianPhyllis J. ★★★★★ Ward has a great system for their work. Scheduling was easy. They notify us before they come to our house. Jesse was knowledgeable, thorough, professional, and friendly.We appreciate having a company with employees who show up and do great work with an appointment time that they keep! Thank you Jesse and Ward’s!Mike G. ★★★★★ Austin was very friendly and is very informative on the problem we have.David W. ★★★★★ Have had difficulty finding anyone w experience on whole system dehumidifiers. Ian K was able to trouble shoot and help us better understand the system. Thanks WardHelen H. ★★★★★ Dave and Adam were very professional. Dave was very knowledgeable and polite.I am very satisfied with the installation of my new HVAC. They were always on time. In this time of the Covid, they followed all the recommended precautions. I'm very impressed with this company.Jay C. ★★★★★ The technician, Jeff was right on time, and waited for me, as I was a bit late. He was very knowledgeable, and patient while he explained things so that I could understand what he was talking about as he diagnosed the problem. I would certainly use them again.Joyce D. ★★★★★ Jesse was thorough, found the source of our problem, and provided excellent communication. He is a very personable and intelligent young man.URBAN N. ★★★★★ Jeff N was our AC tech today and he is extremely knowledgeable as well as personable. Love that he took the time to explain how the heat pumps work and what occurrences are normal vs an issue. I hope he stays with the company and continues in our area.Daniel Mosely was so helpful, patient and informative in the evaluation of our plumbing needs. We are looking forward to his return to do the work so we will have peace of mind that things are in order.Julie W. ★★★★★ Very reliable and efficient.Rick T. ★★★★★ Jeremy answered our questions and gave us options on the best hearing/cooling solutions for our cabin. Clay was prompt and courteous and explained the process as they installed our system. Through all the scheduling challenges, they came through and we are happy with the results!Cheryl H. ★★★★★ Steve was very nice, very knowledgeable, and very professional!!👍Lynn K. ★★★★★ Ian from Ward Plumbing, Heat & Air was great in my winter checkup on my home system maintenance.Grams O ★★★★★ Andrew was very knowledgeable and friendly. He gave several options and answered all my questions. I will definitely be a return customer for all my plumbing projects and needs. Highly recommend!Rebecca L. ★★★★★ Nick and Brad are always so helpful!TJ W. ★★★★★ From the start, I could tell Ward was doing something right and by the end I knew they were. From calling to make the appointment, follow up confirmations, messages notifying of WHO I will see pulling my drive to enter my house, service my heating unit, to meeting Ian K. (who was knowledgeable and not afraid to get into the repair), to finishing with knowledge I’m going to be taken care of. Ward know how to treat a customer right!Nick F. ★★★★★ Chris Newell came out, and I can only speak highly of him. Clearly a man and company of great integrity. He took the time to talk through any questions I had, and both told me what he could do for me, and what he would or wouldn't do if he were me. Really appreciate talking with Chris and would not hesitate to recommend these fine folks to anyone I know!John C. ★★★★★ We use Ward for annual maintenance and the team is great. Scheduling is easy, the staff is friendly and the techs are respectful. My recent service by Jesse was great, he gave me an overview of the service, was quick, and respectful of the home. Will continue to use the team for service of our HVAC.Richard E. T. ★★★★★ Nick was punctual for our appointment. Did a tour of what we needed and was very professional in every way. He took his time looking and making suggestions that would update our system. After he had studied our system he sat down with us and went over everything that he was going to do. Explained the estimate and our choices. Was helpful in setting the date for the work to be done and sent all that we had discussed in an email. Nick M was very professional and never seemed to be in a hurry to leave until he felt we fully understood how our water system was going to work. The people that worked with Nick were also very professional, Brad, Tawny and Jeremy. Highly recommend!!Claire A. ★★★★★ Elijah did a terrific job with installing our hot water heater in a really tight spot. Jake was there working with him and they were both professional, knowledgeable, and may have had a little bit of plumber magic. I don’t know how they got that hot water heater in there, but I’m grateful that they did. I would highly recommend them.js_loader