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Air Conditioner Repair


Ward Plumbing, Heating & Air Is Your Go-To Choice For Air Conditioner Repair Service in Sylva, North Carolina and The Surrounding Areas.
  • 2000+ 5-Star Google reviews

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For Emergency Service, Please Call 828-586-WARD.

Summer is filled with various activities, such as cookouts and pool days. When you come home after a long day in the sun, you expect your home to be nice and cool. However, air conditioners malfunction from time-to-time and require repairs. AC repairs in Sylva, NC and surrounding areas can be uncomfortable and inconvenient, but the Ward PH&A professionals can quickly restore your home comfort.

Signs Your AC Unit Needs Repairs

While some AC repairs happen without warning, others often show signs before a breakdown. Below are common signs your AC needs repair in Sylva, NC and surrounding areas.

  • Little/No Airflow: Check your air vents to identify airflow and temperature levels your AC unit is distributing. If little or warm air is blowing out, you need air conditioning repair soon.
  • Unusual Sounds: Thumping, buzzing, banging, and humming all mean your unit has a problem. Call an HVAC professional to fix it before the problem worsens.
  • Bad Odors: Your air conditioner is not supposed to smell poorly. Burning smells can indicate a burned-out wire, while musty smells can mean mold growth.
  • Increased Moisture: If you notice condensation, freezing, or puddles of water, your unit has a moisture problem. Only a professional service technician can determine the cause.
  • High Energy Bills: Utility bills typically increase over the summer depending on your cooling needs. However, if you notice an unusual spike, it means your air conditioner isn’t running at peak efficiency.

The Benefits Of AC Repairs

Ignoring air conditioning repairs can only damage your system and comfort more. Ensuring repairs are done correctly by a trusted HVAC company in Sylva, NC such as Ward Plumbing, Heating, & Air can provide many benefits for you, your AC unit, and home. Below are advantages of AC repairs.

  • Extended life expectancy: When you repair issues immediately, you extend the life of your unit to a maximum of 20 years. Ignoring repairs can necessitate full replacement in as little as ten years.
  • Reduced energy bills: Repairs restore your energy bill to normal levels and save you money over time.
  • Warranty compliance: Many warranties request a professional for any repairs. If you attempt to fix an air conditioner yourself, you might void the warranty.

Common AC Repairs

Our team of HVAC professionals in Sylva, NC and surrounding areas is well-prepared to tackle any air conditioning repair you need. While we can handle every type of repair, we see some repairs more often than others. Below are common AC repairs in Sylva, NC and surrounding areas.

  • Low refrigerant: Your air conditioner’s refrigerant should stay consistent, but leaks become more common the older the unit gets. A professional can find the leak, repair it, and renew the refrigerant levels.
  • Thermostat problems: Sometimes, the problem resides in the thermostat. It can cause the unit to cycle or might inaccurately measure the temperature. Thermostat replacement is usually easy and affordable.
  • Fan problems: As the workhorse of your unit, fans are prone to burnout. They’re also susceptible to overheating when your evaporator coils freeze.

Call Ward Plumbing, Heating & Air For All Your AC Repairs

Ward Plumbing, Heating & Air can handle every AC repair with prompt professionalism. If you are in need of air conditioning repairs or other services, call 828-785-4916 to schedule an appointment today.

Repair or Replace Calculator

Calculator for the $5,000 rule

The $5,000 rule is an industry accepted rule for determining whether to repair or replace an HVAC system. Multiply the age of your equipment by its estimated repair cost. If the outcome is under $5,000, you should probably repair. If over $5,000, you should replace.

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Disclaimer: This information is provided as general guideline only. Please contact Ward Plumbing, Heating & Air directly to assure you are making the best decisions about your HVAC system.

Give us a call at 828-586-WARD to schedule your service or estimate.


Don’t Just Take Our Word For It…

See What Your Neighbors Are Saying About Ward!


Elena A. ★★★★★ Always a pleasure when he comes to the house!!! Thank u !Judy M. ★★★★★ Steve was very thorough and also explained our options clearly . Really happy with our experience today.Lou B. ★★★★★ I have used the plumbing and heating and air. Very pleased and more educated about the issues they repaired.Richard D. ★★★★★ Jesse S from Ward heating and Air did a very thorough annual inspection of our HVAC system and pointed out some issues with our unit. He was very professional and courteous at all times.Pam A. ★★★★★ Austin was great very professional, polite and friendly.Warren S. ★★★★★ Will was professional, knowledgeable, and efficient.Couldn't be more pleased.Tuck K. ★★★★★ Steve S did a great job today checking our furnaces and providing quotes for whole house dehumidifiers.Belinda M. ★★★★★ Jeb and Brad are amazing technicians. Our plumbing was a complex issue and not only did they correct and repair the problem, they showed genuine concern. Customer service second to none. We will not only recommend Wards services but also highly recommend Jeb and Brad.Thank you !Wayne & Belinda MitchellMill Creek- Mountain View Villas Units A, B & CFranklin NCjim W. ★★★★★ I always continue to gain confidence every time I call the organization. Sharp on the phone, way beyond courteous and I formative. And they don’t miss anything, including benchmark communication from start to finish. Now all their technicians have been champs todays ,Alan C,just seems to go a bit further with great customer experience.Found the problem quickly but I wanted to show more in case it wasn’t. He supported me, listened and offered feedback on the two or three things I was uncertain about. Then said nicely and confident. I’d like to do what I thought first then if not we will go to next step. Ok. And you know what Alan was right. Great work on fixing the problem with water and working with your client. Thanks again.Veronica G. ★★★★★ Steve was such an amazing tech, knowledgeable polite and so helpful. I love Ward Plumbing and can't imagine using any other service. I have full trust in knowing they can fix any issue I have and do it at a fair price.Alex B. ★★★★★ Elijah and Andrew were efficient and effective resealing toilet, leak no more.Sharon R. ★★★★★ 5 STAR! We had a 5 man team that came out to fix our old plumbing. Feels great to have a new system set up by a pro team who knew what they were doing. Respectful, polite, and friendly ! Thanks Joel, James, Willie and the other two!!Patricia H. ★★★★★ Steve let me know he was on his way so I could secure our dog. He was thorough and addressed all my questions and concerns!Tina S. ★★★★★ The service is always great.Sandra H. ★★★★★ Ward plumbing and Alan were great to work with. Excellent communication and very professional. They repaired our plumbing issue with much better products. Thanks!Dave C. ★★★★★ I love the fact that I have had a long time relationship with Ward and I have been very happy with them over the years. Jesse, the Tech today, was friendly and efficient. Thanks!Joyce D. ★★★★★ Thomas K. is a wonderful and friendly young man. He explained everything well.He was ready and willing to help anyway he could.Carroll T. ★★★★★ Thanks Allen for a great job ,and being very professional 👏 👍Rhonda B. ★★★★★ Welle and his helper were very polite and clean courteous. They were a pleasure. They were very quick once I got to work. I would truly recommend them to others.5 stars.Bob L. ★★★★★ I’m a service contractor myself with a service business in FL.Ian was very personable, knowledgeable & thorough.Billy in The call taking dispatch department was efficient and got us squeezed in a tight time schedule we had.Great jobD W ★★★★★ I have hired Ward heating & plumbing twice now. They installed 2 HVACs & recently a tankless hot water tank.They are always professional & courteous.Maya C. ★★★★★ We appreciated that there was such a prompt response from Wards. Ian was good natured, and efficient. Really good service call.Wanda B. ★★★★★ Great service by willAnthony B. ★★★★★ Great Service 👍Gayle H. ★★★★★ I am very happy with this service call. Great service. Excellent communication skills in explaining what I needed to know about the job. Very pleased with this companyMatthew W. ★★★★★ Ward came with high recommendations and so far they have lived up to them. Will was great and very clear in communication of cost and options. His work was top notch as well. I plan to continue to use Ward for plumbing needs moving forward.Nate Y. ★★★★★ We recently had Ward PH install mini-split AC / heat units at our home. George and his team were terrific and did a great job. Highly recommend them.Christine R. ★★★★★ On time, thorough, and outstanding overall communication. Very professional service and I will use them again for sure.Deana L. ★★★★★ Jeb and his assistant were very professional and knowledgeable. They were on time snd was able to diagnosis our problem with the water heater and master jazucci tub. Very satisfied with their service.Bill H. ★★★★★ Technicians arrived early for replacement of our ancient AC unit and installation of a new heat pump. When the old air ducts were removed the technicians found a way to seal up the openings through the walls. The area was cleaned up and looking good when the work was finished. Our new heat pump is doing a great job keeping us cool and comfortable.Zach M. ★★★★★ Ward Plumbing sent out on of there technician Ian. He was very courteous and professional. After I explained to him the issue I was have, he understood and immediately began to work. within the hour he had the issue diagnosed and walked me through the process of why it was an issue. Billing was easy and he explained to me future ways to keep my HVAC serviceable. Great job Ian and keep up the good work.Christa J. ★★★★★ Nick was knowledgeable about all the problems we are experiencing. He was patient and explained all of our options, without hesitation. I highly recommend him and his partner as technicians.Allen ★★★★★ Andrew and Jeremy were very professional, conscientious, and sympathetic. The 68 year old plumbing in our house presented them with some unique challenges. They were thorough in explaining the problems, and what could and could not be done.We had a follow up visit from Joel and his team to replace and upgrade most of the plumbing in our house. We thought he was awesome. He really worked and got a little creative to minimize the number of holes that had to be patched up by a drywall repairman.Another excellent visit from Joel. Very customer service oriented attitude.Virginia M. ★★★★★ Jesse was extremely efficient, knowledgeable and professional.Sharon H. ★★★★★ HVAC maintenance check today. Ian was on time, very personable, very detailed and efficient! Haywood County area...Sharon HSidney M M. ★★★★★ Nicholas and Tawney were both great. Nicholas explained and conducted the installation of the new water heater very professionally. Outstanding job and it was a pleasure to work with them. Highly recommended!Rebecca L. ★★★★★ Jesse was great and super informative! Thank you!steve r ★★★★★ Alan was extremely professional and helpful. My water issue is kind of complicated and his experience and expertise were top notch.T Q. ★★★★★ Jesse S.s kept me informed and answered all my questions. Everything was great.Carol B. ★★★★★ Everything was very professionally done. Very appreciative of Elijah E. and partner.Teresa B. ★★★★★ Great experience, explanations & friendly.Jeff B ★★★★★ Cole and Jesse provided an excellent, and good looking, installation in our old farmhouse. They were also friendly and professional, and made sure that all my questions were answered and that I was 100% satisfied with the way everything looked.I was also impressed with the sales and office staff. I highly recommend Ward for your next project, and you should ask for Cole and Jesse to do your install!!Rick A. ★★★★★ Service tech came on time first time. Was very knowledgeable and courteous. I highly recommend.js_loader